Bridge Education Group - BridgeTEFL Reviews 

1,302
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company, noting the exceptionally high standard of education and support. Customers frequently praise the engaging course materials, well-organized modules, and the deeply supportive guidance provided by knowledgeable instructors throughout the program. People also emphasize the thoroughness of the educational content, mentioning valuable practical strategies that greatly improve their daily teaching practices in various contexts. However, some reviewers were not happy with occasional technical glitches or initial access challenges encountered while navigating the online learning platform. A few individuals experienced frustrating system errors when attempting to submit their completed coursework, which required extra effort to resolve.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting well-organized materials, engaging... See more

Product

People report positive experiences with product, highlighting the impeccably structured curriculum, in-depth... See more

Staff

Reviewers mention positive feedback about staff, consistently describing tutors and support teams as... See more

Quality

Customers consistently note positive experiences with quality, praising the thorough material, practical... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team and IT department are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have taken several courses from Bridge and they all have the same qualities: The courses are packed with useful/helpful/necessary information. The format is easy to follow, and you always kno... See more

Company replied

Rated 5 out of 5 stars

Thank you Bridge, for the time you invested in teaching us the gain experience as teachers. I had great instructors like Prof. Kath, who took her time to read and give feedback to my assignments. Sh... See more

Company replied

Rated 5 out of 5 stars

Bridge TEFL course gives in-depth training which was very helpful for a beginner like me. The course is excellently tailored, it is engaging and and moves at a good pace while covering all the requi... See more

Company replied

Rated 5 out of 5 stars

This amazing community has given me the enough tools to keep teaching and dont give up on my way. Techniques and testimonials from teacher all around the world. Thanks for taking the time and sharing... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Association or Organization

Written by the company

In today's world, language services play a crucial role in international business, education, and communication. Bridge is a world leader in the field with over 30 years of experience transforming lives and organizations by fostering cross-cultural communication and language competency.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,302)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even though it is an online course

Even though it is an online course, I really appreciated the tutors help when needed . Thank you.

June 18, 2025
Bridge Education Group - BridgeTEFL logo

Reply from Bridge Education Group - BridgeTEFL

Hi Candice! Thank you so much for your kind words! We're thrilled to hear that you felt supported throughout your online course. Our tutors are dedicated to providing guidance whenever it's needed, and it's wonderful to know their help made a difference for you. Wishing you all the best on your TEFL journey!

Rated 5 out of 5 stars

Lesson planning and grading

Required and live graded lesson planning makes this course a win for new teachers with no experience. You finish your certificate with some level of real understanding of what you’re going to be doing as a teacher. I discussed lots of questions with my grader who was helpful not only with assignments, but also cultural advice about how to teach English in a foreign country.

June 19, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Sarah! Thank you so much for your thoughtful review! We're thrilled to hear that the lesson planning and grading components gave you a deeper understanding of what to expect in the classroom. Our goal is to ensure new teachers feel supported and confident, so it's fantastic to know your grader not only guided you academically but also offered helpful cultural insights. Wishing you all the best as you begin your teaching journey abroad!

Rated 5 out of 5 stars

Grammar course

Loved the course!

I have learned a lot and it is a great asset to my Canadian Degree in ELT.

June 12, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Alim, congratulations on completing your course and thanks for taking the time to leave your review. I´m happy to hear you learned a lot and its an asset to have your Bridge course in combination with your existing degree! Best of luck with the next steps in your teaching career!

Rated 2 out of 5 stars

THIS is a Certificate?

Certificates are meant to enhance the qualifications of the recipients as well as promote the cachet of the granting institutuion. You should be able to see them in the background hanging on the wall if the recipient is delivering a webinar or teaching a lesson.

You couldn't even read the Bridge certificate because the fonts are so small. You wouldn't want to frame it and hang it because the design is so flawed. It will go in a file folder never to be seen again.

So disappointing was this certificate experience that I called and spoke to someone at Bridge about it. Bridge is often a one-way street; rarely have they responded to phone messages or email inquiries. As such, they come across suspiciously like a diploma mill.

During the sebveral months I worked on theis course there was a message on many lesson units saying they were having difficulty furnishing some of the materials and they were working on a fix. It never got fixed and may still be there.

The final project, a surprise for sure, uses a PDF template that must be enabled for editing to complete in M'soft Word with a limited subset of editing options making it a very awkward format to work in.

The rep I finally spoke to was receptive and courteous but I had to call them, they didn't call me. Bridge comes off to me as a lonely electronic, unmonitored outpost, a castle surrounded by a moat with the drawbridge drawn up.

June 12, 2025
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Reply from Bridge Education Group - BridgeTEFL

Dear Jerry,

Thank you for taking the time to share your detailed feedback. I'm truly sorry to hear that your experience with Bridge didn’t meet your expectations—particularly regarding the certificate design, communication challenges, and course materials.

While I understand you weren’t satisfied with the certificate design, I’d like to assure you that it includes features intended to highlight our students continued learning and ensure authenticity. Your feedback has been shared with our team, and for future reference, a preview of the certificate is available on our website here:

https://bridge.edu/tefl/about-the-certificate

Regarding communication, I looked into your case and found that your most recent call was returned the next business day. Aside from that, our records show your last call or voicemail was in May 2024, which received a response via email.

For future, we recommend using our Support Centre:

https://bridge-edu.my.site.com/support/s/contactsupport

You can typically expect a reply by the next business day and our contact number is also available on the same page.

We also appreciate your comments about accessing course materials and the project template.

I'm glad to hear your recent phone interaction with our team last Friday was more positive. During that call—and in our follow-up email that same day—I offered a free micro-credential course as a gesture of goodwill. If you’d like to redeem that offer or have any further questions, simply reply to our email and we’ll be happy to assist you further.

Thank you again for your feedback!

Ian Mearns
International Admissions and Learner Support Advisor

Rated 4 out of 5 stars

Is good course

The course was really good and complete

May 30, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Maria! Congratulations on completing your course and thanks for taking the time to leave us a review. We are glad to hear you found the course useful and complete! Best of luck with your next steps in teaching!

Rated 5 out of 5 stars

Everything was perfect 👌🏽

Everything was perfect. You get assistance right away and then lecture are also encouraging and they make sure to grade your work as soon as you finish.

May 26, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Dimpho, thanks for taking the time to leave a review of your course and congratulations on completing. We are happy to hear you enjoyed your course and the help you got along the way. Good luck with your next steps in teaching!

Rated 5 out of 5 stars
Bridge Education Group - BridgeTEFL logo

Reply from Bridge Education Group - BridgeTEFL

Hi Jordan! Congratulations on completing your course, and thank you for taking the time to share your feedback! We’re delighted to hear that you found the course helpful and received the support you needed along the way.

If you ever need anything else, don’t hesitate to reach out. Wishing you all the best in your next steps in teaching!

Rated 1 out of 5 stars

I purchased an extension and it has not…

I purchased an extension and it has not yet activated on my account. They are not returning calls or answering emails

May 20, 2025
Unprompted review
Bridge Education Group - BridgeTEFL logo

Reply from Bridge Education Group - BridgeTEFL

Hi Cleopatra,

I just wanted to provide and further update to our previous reply on Trustpilot.

The issue you encountered was due to a temporary technical glitch, which has now been fully resolved. We understand that waiting for a resolution can be frustrating, and we sincerely appreciate your patience.

Our policy is to respond to all inquiries within 24 hours, and in your case, we were able to address it within 15 hours. That said, we recognize that any unexpected error can be inconvenient, and we truly value your understanding.

As an acknowledgment of the inconvenience caused, today we have refunded the full price of the extension you purchased. You will receive an email notification once the refund is on its way to your account.

At Bridge, we are committed to providing the best possible learning experience, and we hope this resolution meets your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

It was exactly what I need it for my…

It was exactly what I need it for my course

May 8, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Camila! Thanks for taking the time to leave a review, we are so glad to hear you found your course with Bridge so helpful. Congratulations on completing your course and best of luck with the next steps of your teaching career!

Rated 5 out of 5 stars

The course was informative

The course was informative, useful and well structured. The tutors were attentive and gave feedback quickly.

May 7, 2025
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Reply from Bridge Education Group - BridgeTEFL

Dear Inessa, thanks for taking the time to leave a review and congratulations on completing your course! We happy to hear you found the course informative and well structured. It's also great to hear you have a good experience with your tutor! Best of luck with the next stages of your teaching career!

Rated 5 out of 5 stars

My experience was very pleasant

My experience was very pleasant. I learned many useful things to help me teach English better and with new learning tools. When I needed help uploading assignments and couldn't, the support team helped me quickly, which I really appreciated.

April 28, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Paula, thanks for taking the time to leave us a review. I'm happy to hear your course has taught you a lot and improved your teaching skills. It's also great to hear you had a helpful experience with our Support Team. Best of luck with your next steps in teaching!

Rated 5 out of 5 stars

Worth the while

Although I started this course as a way to stay busy, I became more attracted to the potential lifestyle, especially for someone like me so enjoys travelling and exploring. There are many accessible and various resources for students, and I was able to improve the aspects of English that I never mastered (as well as some mistakes I’ve been consistently making that I never knew about).

April 28, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Peter congratulations on completing all your courses with Bridge. We are happy to hear that you found the resources useful and that the courses interested you more in teaching. Hopefully you find them helpful as you combine your interest in travel with teaching. Good luck with the next steps of your teaching journey!

Rated 3 out of 5 stars

I enjoyed the topics covered in the…

I enjoyed the topics covered in the course, including all the sections and subtopics—they were interesting and well-structured. However, I found that most of the material involved a lot of reading, and I would have preferred more videos or interactive content. The videos provided felt outdated and could be improved with more engaging, modern resources. Additionally, I didn’t like that students don’t have ongoing access to the platform to review the material at any time.

April 23, 2025
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Reply from Bridge Education Group - BridgeTEFL

Dear Ariana, Congratulations on completing your 120-Hour Master TEFL/TESOL course. It's great to hear that you enjoyed the topics and structure of the course. Thanks for your constructive feedback on the quantity of reading and your suggestion for more and updated videos, I have passed this to our Academic team to review. You can download any course content that you wish to keep before the end of your course and we can add an additional 2 weeks access in the future at any point if you need access to the materials. I will also send you an email separately to follow up on your feedback. Thanks again!

Rated 5 out of 5 stars

Wonderful Education Group

The training modules are laid out very well, great video examples and I appreciate the discussion boards since I am just starting out learning to teach ESL. The advisors are helpful with the feedback and I feel that I have a great foundation and plenty of resources to move forward with teaching.

April 25, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Elizabeth, congratulations on completing your most recent course and thanks for sending your feedback. We are happy to hear you found the video examples and discussion boards useful. It's also great to hear you had a helpful experience with our advisors. Let us know if you need any further help while your completing your other courses!

Rated 1 out of 5 stars

This tefl company do not return calls…

This tefl company do not return calls neither respond to emails. That alone is a red flag. I will be doing the tefl certification course elsewhere.

April 2, 2025
Unprompted review
Bridge Education Group - BridgeTEFL logo

Reply from Bridge Education Group - BridgeTEFL

Hi Candice, thank you for contacting Bridge. I'm sorry that you have not received the reply that you would like, I can see that you left voicemail this morning. I'm going to check to see why we did not receive your email and I will give you a call back on the number provided in the next 15 minutes! Let us know if you need anything else.

Rated 5 out of 5 stars

Great Course!

April 14, 2025
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Reply from Bridge Education Group - BridgeTEFL

Hi Marcia, Congratulations on completing your course and thanks for your review. We are very happy to hear that you enjoyed you Grammar Advisor course with Bridge. Best of luck with your next steps in your teaching career!

Rated 1 out of 5 stars

They got my name.incorrect on the…

They got my name.incorrect on the certificate and the reply has been extremely slow to fix it

April 1, 2025
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Reply from Bridge Education Group - BridgeTEFL

Dear Sylvester. Thanks for getting in contact. I'm sorry that it has taken a few days for you to receive a reply, we work Monday-Friday and are off over the weekend. However your certificate name has now been updated and we have sent you a email to confirm this today. Please let us know if you need help with anything else!

Rated 4 out of 5 stars

Worth it!

The personal tutors were very helpful throughout the course. Hopefully Bridge develops an App which will make the experience more meaningful.

April 8, 2025
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Reply from Bridge Education Group - BridgeTEFL

Dear Hindav, Congratulations on completing your course! We are happy to hear you had a helpful experience with our tutors. Thanks for your suggestion regarding an App I can pass this on. Good luck with the next steps of your teaching journey!

Rated 5 out of 5 stars

I have passed CLIL course

I have passed CLIL course. It is really well-structured and useful. There is a tutor who can also assist you and checks your assignments

March 13, 2025
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Reply from Bridge Education Group - BridgeTEFL

Thank you, Ivan, for the positive review! We are thrilled you found the CLIL course well-structured and your tutor was informative.

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