Bridgendgardencentre Reviews 11

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.4

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheaper than Amazon

Ordered a garden tool online, cheaper than on amazon, personal confirmation email, arrived promptly.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

No communication

I have a problem with seed potatoes from my last seed potato order. I’ve attempted to make contact by email a few times in order to explain the problem but there has been NO response. I’m not impressed with the lack of communication.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I’m not really one for writing a review…

I’m not really one for writing a review as I get annoyed at those who write them for just for annoyance sake when actually nothing could be helped. This is the he third time we have bought a fish from here now and we have stopped. 1st time put it down stress for the fish even though we have a very healthy tank, second was bought literally with white spot on and we’re told that was ok. Died. Bought two tank leeches the last two weeks and they’ve killed the two fish we have. Thanks Bridgemere! You crushed a 4 year old!

October 13, 2023
Unprompted review
Rated 2 out of 5 stars

Abysmal service.

Abysmal, almost non-existent email response after supplying incorrect plants despite being listed as in stock and invoiced correctly. Company does not seem to know what is going on or how to organise stock control. 2 stars because the incorrect plants supplied were good quality but of no use to repair a damaged hedge which was the intention. Will not be using this company again.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

North to south/east

Bridgend Garden Centre, what a great little business, friendly communications, easy to use website, competitive prices, no fuss, next day delivery (approx. 500 miles) via APC. Overall, cheaper, friendlier, and easier than driving 13 miles to my nearest B&Q only to be told the product not in stock! Well done Bridgend Garden Centre!

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

Goods not supplied but money taken

Ordered my Potato’s Onion Sets and Garlic from this company for a few years and never had any problems till now.
They sent me the wrong Onion Sets and an old Garlic Bulb where are the cloves had shrivelled and dried out.
They told me in May they were sending the correct onions and another Garlic Bulb, come April these had no arrived so I emailed them, they said they were sending them. I received another Garlic Bulb that the cloves were also dry and brown no Onion sets have arrived.
I sent them a photo of the Garlic and asked them to refund me for the Garlic and the onion sets that I haven’t had, they have not responded and ignored other messages I have sent.
I know it’s not a lot of money certainly not to the company but it’s not right to take some ones money and not supply the goods, I am now 71 years old and live on a pension and look forward to growing vegetables which I have done for some 40 years now.
I will have to buy Onions and Garlic this year and not grow them.
I don’t know if the company has changed ownership but to take money under false pretence is disgraceful.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service, Excellent Goods and Communications.

Despite living in London, in 2020 I ordered under difficult circumstances from this company in Fife - a local, family-run business - and was so pleased with how much they went out of their way to help fill my order - real personal communications. This year following, I ordered again: although I could have got the goods more locally this year, I wanted to support this company, and again the service was super. Amongst the goods ordered in 2020 were potatoes which all grew beautifully and which I expect to do the same this year. Well recommended.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, ordered some wonderwal trellis, came the next day and postage was a fair price. Brilliant customer service. It a shame their 3 hours away from me.

March 19, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look