Legal Gouge
My review concerns Brighten Energy (brightenenergy.com)with a green and yellow logo, not bright.com or brightnenergy.com or any other variations.
After finding an attractive rate for renewable energy on energychoiceohio.gov, I entered into a 24 month contract with the company. Brighten Energy sent me a letter by mail which I received 10/20/25 saying our 24 month contract would be ending soon(end of Nov) and that if I did not chose another supplier, my new rate would be $.103/kWh (compared to contract rate of $.069,) plus 9.95/month customer fee(compared to no customer fee.)That motivated me to choose another supplier, but because Brighten did NOT notify me until 5 weeks before the end of the contract, not enough time for 1-2 billing periods for the switch, Brighten got to charge me for a month of windfall rates and fees, the same rate and fees that had instantly motivated me to choose a new supplier. Their end-of-contract notice was timed for their legal gouge when it could have been mailed much earlier.
Maybe all the generation suppliers do the same-they can lure you in with a low rate and then gouge you for a month after your contract expires but before your new one begins, negating whatever you may have saved with their teaser rate.
I will never do business with Brighten again...but no one gets their money back. What is the point of having a choice of suppliers and rates when you do not have the choice of a seamless transition from your previous supplier to your next supplier?