Bright Solicitors Reviews 10

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Legal Services

Written by the company

Bright Solicitors started in 2006 and since then have grown to become one of the leading solicitors offering both business and personal legal advice to clients in and around Plymouth and the surrounding areas. For us, excellent customer service is the driving force and prompt, clear, easy to understand communication is the key to achieving great results for our clients. Whether you are looking for help for your business, finances or personal life, Bright Solicitors offer honest and simple legal advice. With a range of services available, our team can help you to grow your business or secure the future of you and your family.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Lack of communication, caused unwanted additional stress

Once our new build was ready, things were very slow! We were first time buyers so everything was new to us, they did not explain the process well, I was constantly chasing for answers over queries, being told by the developer that everyone was ready to exchange but I once again had to chase Brights due to their lack of communication with myself on what exactly they were waiting on. Then completion well… around 4:20pm
on a Friday, 12 days before Christmas!! We completed. Buying your first house is stressful enough and unfortunately these guys did not help in that situation at all, we even thought about pulling out purely due to stress it was giving us.

Sorry, but I would not recommend this company for conveyancing.

December 12, 2025
Unprompted review
Rated 2 out of 5 stars

Slow and uninvolved

I’m currently using the Solicitor for conveyancing. I’ve used them once before for conveyancing. I’m using them again for the second time, but now I have to chase them for everything and every time I send a message in or query it takes a minimum of three days to get back to me.

If you want a fast job, then I don’t recommend this. Solicitor everything is effort on your side and not on theirs. They don’t really get back to you. Not impressive. I might change the score if they better their game but right now that’s a 2 out of five.

I’m also trying to find out about stamp duty, but just simply not getting any advice.

I would’ve thought that would be most basic and simple advice that a conveyancing solicitor could give?

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Ryan has recently completed all of our legal work for some bridging finance for a business project. We are very grateful for his advice and super efficient service. We will be back in the near future. Many thanks!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Ryan and the team at Bright Solicitors have been great from start to finish.They're knowledgeable, professional and keen to help. Ryan has been extremely helpful, answering all my questions and ensuring a smooth process throughout.
I'm already in talks with Ryan about my next project. I would highly recommend the team at Bright Solicitors to anyone needing their services.

October 9, 2025
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Hi. Thank you for taking the time to leave this review and for mentioning members of our Investment team. We really appreciate your feedback and hope to work with you again in the future. Thanks again!

Rated 5 out of 5 stars

Excellent personable proactive conveyancing service.

Conveying for our house sale in Plymouth. Professional and personal service, proactive and great communication. Faultless service.

June 4, 2025
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Hi. Thank you for taking the time to leave this review and for rating us so highly. We really appreciate your positive feedback and we'll be sure to share this with the team. Thanks again!

Rated 1 out of 5 stars

My experience with Bright Solicitors…

My experience with Bright Solicitors during our eviction process was deeply disappointing and, at times, felt unnecessarily hostile. My wife and I were expecting our first child at the time—just three months away from giving birth—and instead of being met with any understanding or compassion, we were treated with coldness and what felt like scare tactics.

Despite our landlord accepting a tenancy renewal, and me clearly stating our intention to renew, Bright Solicitors disputed this and supported what we believe was an invalid Section 21 notice. Only after being challenged did they then proceed with a lawful notice—but by that point, the confusion and stress had already taken its toll.

What stood out the most was the tone of their correspondence. They implied legal threats around statements of truth and even commented that they had seen we were “actively house-hunting” via social media. This kind of surveillance felt intrusive and unnecessary—offering no real legal value, only emotional pressure at a vulnerable time in our lives.

We were about to become parents, doing our best to keep our home secure, and instead of being met with a degree of understanding, we were subjected to rigid, impersonal communication that only heightened our distress. It was a deeply upsetting experience.

I have previously used Phillipa at Bright Solicitors for help with business matters, and she was professional and helpful—but based on our recent experience, I wouldn’t recommend the company as a whole.

August 28, 2024
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Thank you for taking the time to share your feedback.

We would like to clarify that in this matter, you are not our client. We were acting solely in the best interests of our client, to whom we were instructed to provide legal advice and representation. Unfortunately, as you were not our client, our duty of care was to them, and we were obligated to act accordingly.

We understand that this has been a difficult situation for you. However, our team have simply acted in the best interest of our client.

Rated 5 out of 5 stars

Conveyancing services from Brights

We use Brights for conveyancing services on a development site in Plymouth and continue to be very pleased with the service received. Always prompt courteous and practical, without looking to over complicate matters when not necessary. Very happy to recommend them. Thanks in particular to Andy Price, Connie Moulding and Carys Bookless-Browne

Will Michelmore
Bricks Finance Ltd

September 2, 2024
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Hi Will. Thank you for sharing your positive feedback with us. It's great to hear about your experience with our Investor team, and thank you for mentioning them by name. We'll be sure to pass this on to our management team for recognition. Thanks again!

Rated 5 out of 5 stars

Solid Support

Always there with both Legal and practical assistance, without an overly complicated delivery of said advice !

June 17, 2024
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Vanessa Partridge

I recently used Bright for probate and conveyancing. They were approachable friendly and efficient keeping me informed along the way at what was a difficult family time. They are without a doubt one of the most professional companies i have dealt with and i wouldn’t hesitate to recommend them.

March 21, 2024
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Bright Solicitors are outstanding team…

Bright Solicitors are outstanding team one of the best, I always select them to assist with property sales & purchases. Every thing runs smoothly, well organised and pro active. Special thanks to Ryan & Elim. Highly recommended.

June 21, 2022
Unprompted review
Bright Solicitors logo

Reply from Bright Solicitors

Hi. Thank you for taking the time to leave us a review. We greatly appreciate the 5 stars and it's great to hear about your positive experience with our Investment Team. We'll be sure to share this with Ryan and Elim. Thanks again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look