The Brighton Cleaning Company Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Invoicing for work not done

I stopped using the Company over six months ago and they are still invoicing me for work they haven't done. Have contacted them on a number of occasions but they have ignored me

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

RUBBISH SERVICE! AVOID!!!

We hired 'The Brighton Cleaning Company' for an end of tenancy cleaning for our flat. We paid £68 and they guaranteed that we would get all of our deposit back, however when the check out inspection was received the flat was found to be dusty and dirty. We have now been charged from our deposit for another £54 worth of cleaning.

The only reason we hired a company to clean the flat was so that we would keep all of our deposit. This has not happened. I have contacted 'The Brighton Cleaning Company' about 8 times (3 phonecalls and 5 emails) I have been told that I will be called back but heard nothing, also nothing heard back from the emails!

This company need to stand by their service and sort of their customer service. Terrible. Would stay away.

August 26, 2013
Unprompted review

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