Ordered some perfume on Tesco website and was directed to this company. Collected club card points and received perfume very quickly, free delivery and well wrapped. Will order from them again.
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I had a problem with a gift I bought and I was very pleased with the way they handled everything! The return was immediate and the replacement was sent out as soon as they were informed by Royal Mail!... See more
My dealing with this company was first class. The items I ordered were dispatched and delivered in quick time. The company communicated clearly and promptly. Couldn’t have been better.
Amazing service, ordered a Jimmy Choo fragrance for a birthday present and delivered by Royal Mail within 2 days. Packaged really well, would definitely be buying from them again
Company details
Information provided by various external sources
BrightRetail is a leading consumer goods supplier offers a wide range of consumer products including clothing, watches, jewellery, health & beauty And toys at the best price in UK.
Contact info
Kingsmill, HP10 9UB, Loudwater, United Kingdom
- www.brightretail.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Amazing service
Amazing service, ordered a Jimmy Choo fragrance for a birthday present and delivered by Royal Mail within 2 days. Packaged really well, would definitely be buying from them again
Great service from start to finish.
Great service and prompt delivery
Great service and prompt delivery - Will be back soon for sure, Thank You!
Excellent service and great price.
Really pleased with my purchase of Hugo Boss. The price was very competitive, the ordering process was easy and the service was excellent. My order arrived on time and everything was as described.
Products smell amazing
Quick delivery, nicely packed and smells amazing. Worth every penny and more. Will definitely use them again for future purchases
AVOID! Incorrect item received - return request rejected
Incorrect item received - seller rejected return request
I ordered a bottle of Hugo Boss mens EDT via Tesco Market place. This seller instead sent me a bottle of CK One. After ignoring my initial messages, they finally rejected my response and sent confirmation from Royal Mail that the item had been delivered.
Have had to raise dispute with credit card provider. Terrible seller (and poor on Tesco for working with them)
I got trainers of temu it goes on a…
I got trainers of temu it goes on a message service linked to temu saying theft dont sell trainers wow robbing people denying they sell somat when I clearly did stay well away scammers
Rubbish perfume
Bought some Estee Lauder youth dew perfume from Groupon with this company which is supposed to last. Absolute rubbish doesn't last at all. Spend a bit more to get the proper stuff.
Perfume Questinable vs wrapping
I bought perfume £34 from Temu and the packaging was very questionable it was packed in a Duracell box inside was white and brown papers as though they had been picked from the bin when requested a refund it was denied I have not even sprayed or used the perfume
It’s the wrapping that has made me question the genuinity of the content in the bottle
This mutant is selling on Temu
This mutant is selling on Temu, using fake company registration, vat and tax numbers and still selling water as perfume and aftershave. He's also calling himself brightretail but when you dig further, he's using a fone company as his business name.. total scammer through and through
Garbage boss product
Garbage boss product , no smell and packaging is nothing like genuine product, bought through Temu with no return allowed so I would steer well clear of this company
Advertised a picture of aftershave on…
Bright retail trading as brightfone limited on TEMU.....They advertised a picture of montblanc aftershave on Temu with 100ml clearly showing on their phot of the product, but only received 60ml. I contacted them and had no customer care from them whatsoever. Depending on what temu do I will attempt to get a full refund, I did request a percentage back 40% less aftershave should equal 40% refund, I don't think that is unreasonable but they refused any refund. I will report to Trading Standards as their advert was misleading. TRUSTPILOT PLEASE DO NOT REMOVE AS THIS IS A GENUINE REPORT.
I have never received an item so well…
I have never received an item so well packed. 10/10. Highly recommend this company
Goods never arrived
Goods never arrived rude customer service no help don’t order from here
Very poor service.
Ordered and paid for a CK2 gift set. Order remained as 'processing' for weeks. I left messages on their answerphone and via their website with no response. I went through Paypal for a refund. They still ignored my messages even through Paypal. Eventually Paypal ruled in my favour and I have my refund. Very disappointed with this company and I will never use again.
Hi Bright retail,
Hi Bright retail,
I bought a watch but have to return the watch. I senth the watch to bright retail in high Wycombe as this was the address sent through fruggo. Have I sent the return to the proper address
Was a little nervous about ordering as…
Was a little nervous about ordering as the products were so low priced but absolutely perfect service, product well packaged and arrived safely. Will definately order from again.
Easy to order and arrived on time
Easy to order and arrived on time. Very pleased with purchase.
Fantastic product with fast delivery…
Fantastic product with fast delivery will definitely order again
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