Poor Customer Service
BrightSpark offer poor customer service. They sell items that are not stocked and in my case they didn't contact me to inform me, just took my money and sent me a 'your item has been dispatched' email. Only sometime later when I later enquired about the whereabouts of my heater they decided to tell me it was out of stock. Not good when you are waiting for a heater in cold weather. Poor service and no genuine apology for their shortfall.

