Brinkley's Estate Agents Reviews 207

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Many thanks to Brinkleys for selling my property, so much hard work went into it. Graeme was swift to get the property on the market pretty much within 24 hours, we had prospective buyers viewing al... See more

Company replied

Rated 5 out of 5 stars

Brinkley @ Wimbledon Park - a big Thank You Graeme and James for your professionalism through marketing to completion. Great negotiation skills, excellent service with great results for us as seller... See more

Rated 2 out of 5 stars

Our initial experience with Brinkley’s via Ben was positive. He was efficient and well organised. However, as soon as we agreed to let and paid the deposit, communication from Brinkley’s stopped. We h... See more

Company replied

Rated 5 out of 5 stars

When we were trying to find somewhere to live for our university year, it felt like we kept hitting dead ends. Brinkley’s helped us immensely in securing a good place and even when one property didn’t... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Brinkley's Estate Agency specialises in residential sales, lettings and management across South West London. Offices based in Wimbledon Village, Wimbledon Park and Putney.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great experience!

I’ve had the pleasure of being a tenant with Brinkleys for the past two years, and I can confidently say the experience has been excellent from start to finish. The standout has been the professionalism and outstanding customer service provided by my property manager, Kate.

Kate has always been responsive, helpful, and incredibly efficient in resolving any issues or queries. Her proactive approach and genuine care for tenants have made renting through Brinkleys a stress-free and enjoyable experience.

It’s rare to find such a high level of service in the rental market, and I’m genuinely grateful for the support I’ve received. I highly recommend Brinkleys, especially if you’re lucky enough to have Kate as your property manager!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Katy Reed and Property Management Team

Katy Reed and her team have been absolutely fantastic. Their professionalism and communication are second to none—always clear, prompt, and incredibly helpful. Katy ensures everything runs smoothly, making the entire experience stress-free and seamless. It’s rare to find a property manager who is so dedicated and efficient, and I truly appreciate her commitment to excellent service. If I were to look for another property, I would love for Katy to be the property manager again, as she has set such a high standard. A well-deserved five-star experience—highly recommended!

March 23, 2025
Rated 5 out of 5 stars

Agency and Agents fantastic

Agency and Agents fantastic, professional and very helpful agents. I was lucky enough to find people like Gisella and Darryl who helped me from the beginning in the whole negotiation. Thank you

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

During our property purchase

During our property purchase, Greame has been the most amazing sales agents I've met in London. Kind, understanding, very good listening skills, outstanding ethical and moral values.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dhruvika from Brinkley's property…

Dhruvika from Brinkley's property management team has been exceptionally proactive and diligent in managing our property in Wimbledon. She is always responsive and goes the extra mile to assist us with any issues that arise. We truly appreciate her dedication and willingness to help.

Alex

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

A superstar agent

The experience of moving house is always stressful however one particular member of the Brinkley's Wimbledon hill team alleviated a lot of that stress.
Suzy was beyond amazing and I cannot recommend her enough. She went above and beyond and her determination to assist me from start to finish has been incredible.
Worth her weight in gold.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great for first time renters!

Suzy has been a great help in finding a new apartment. Despite it being our first time renting, Suzy has been great at helping me and my partner through all the stages of the process and has made the entire process a lot less stressful and daunting by keeping in touch regularly throughout, advising us on how to best secure our desired property in making our offer, and advancing our tenancy application promptly. Would highly recommend to any other first time renters who need expertise and quality guidance!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Graeme and James of…

Great service from Graeme and James of Brinkleys in Putney with selling my flat. In a very short space of time there were a number of viewings all from people whose needs matched the flat and the area it was located in. Excellent communication after viewings, during the negotiation period and really helped in getting a fair completion date agreed. As someone who was very keen to sell Brinkleys had a proactive approach that I very much appreciated and were responsive when I did reach out. Their low fee is another win!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Always available to answer queries

Gisella Pascal was incredibly helpful, consistently available, and always prompt in responding to our queries.

November 27, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Dear Maverick,

Thank you so much for your wonderful review! We are thrilled to hear that Gisella Pascal was incredibly helpful, consistently available, and always prompt in responding to your queries. Your feedback is greatly appreciated and will be shared with Gisella and the rest of our team. We strive to provide the best service possible, and it's always rewarding to hear that we are meeting our clients' expectations.

Rated 5 out of 5 stars

Graeme gave us very sound and accurate…

Graeme gave us very sound and accurate advice regarding the marketing of our property. We were delighted to accept an offer with a few weeks. Thank you

November 24, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Thank you for taking the time to leave a review for Graeme and our sales team.

Please do not hesitate to contact us if there is anything else we can assist with

Rated 5 out of 5 stars

I sold my flat with Brinkleys…

I sold my flat with Brinkleys (Wimbledon Park) and it was the best choice I made. After an initial list with Purple Bricks that didn’t generate enough interest, I switched to Brinkleys and it sold within a week. Graeme Gordon was an expert and my only regret is that I didn’t go to them earlier!

November 12, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Hi L P, thank you for taking the time to leave a review. It is greatly appreciated and will be sure to pass this onto the sales department.

If there is anything else we can do for you, please do not hesitate to contact us at any point

Rated 5 out of 5 stars

Excellent

They sold my property in less than a month for a very reasonable price and were very friendly. Many thanks especially to James!

November 8, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Good morning, Kart! Thank you so much for your kind review. We’re thrilled to hear that you were pleased with the service and the outcome of your property sale.

Our goal is always to provide a smooth, friendly, and effective experience for our clients, and we're glad we could achieve that for you. I’ll make sure to pass your special thanks on to James—he’ll be so pleased to hear that his work made a positive impact.

Thanks again for choosing us, and if you ever need any assistance in the future, please don’t hesitate to reach out!

Rated 4 out of 5 stars

JP is an excellent Brinklley's agent…

JP is an excellent Brinklley's agent who finds solutions and is very helpful in helping clients strike a deal beneficial to all parties; be it the landlord or tenant.

October 14, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Thank you so much for taking the time to leave a review for JP. It is much appreciated.

Rated 5 out of 5 stars

James and Graeme were Reliable

James and Graeme were Reliable, friendly and professional despite some challenging few months.
They were helpful from house viewings all the way to completion and easily contactable Throughout the process

October 3, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Hello Vitasta, thank you very much for your kind words and for taking the time to leave a review. We hope you settle into your new home. Please do not hesitate to contact us if you need anything further

Rated 5 out of 5 stars

Brinkleys are wonderful

Brinkleys are wonderful, from Suzy finding us a gorgeous property to rent to liaising with the amazing Gisella on all the details. The contracts and inventory process was seamless and I highly recommend them to all landlords and tenants!

September 19, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with both Suzy and Gisella. It’s great to know that the process was seamless from start to finish, and we truly appreciate your recommendation. If you need anything in the future, please don’t hesitate to get in touch!

Rated 5 out of 5 stars

Gisella has been very efficient and…

Gisella has been very efficient and kind always gets back to one quickly with any requests.

September 27, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Thank you so much for taking the time to leave a review. We are glad that Gisella was able to assist you through the process.

Please feel free to contact us if you have any further queries and we hope you settle into your new home

Rated 5 out of 5 stars

10/10

Our experience with Brinkley’s has been great, especially in terms of our service from JP. His professionalism, approachability and knowledge is outstanding.

September 24, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Hello Amelia

Thank you so much for taking the time to leave a review, it is much appreciated and we hope you settle into your new home quickly.

Please feel free to contact us if there is anything further we can assist with

Rated 5 out of 5 stars

Great service!

Gisella is extremely helpful when we need anything. The check in was perfectly organised and every little issue we have had has been answered immediately. Thanks again!

September 25, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Hello Kiara.

Thank you so much for your wonderful feedback! We're thrilled to hear that Gisella was able to assist you so efficiently and that your check-in process went smoothly. She always strives to provide the best support possible, and it's great to know that every issue was promptly addressed. If you need anything else, don't hesitate to reach out!

Rated 5 out of 5 stars

JP was great to work with

JP was great to work with. He was very helpful and efficient, and went above and beyond to secure us our property. I highly recommend!

September 25, 2024
Unprompted review
Brinkley's Estate Agents logo

Reply from Brinkley's Estate Agents

Thank you so much for leaving a review. The "jump suit" definitely suits him :-). We hope you enjoy you settle into your new home

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