Britishshoecompany Reviews 5

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

5 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Wonderful Fantastic Job!

I had two pairs of boots resoled by a local repairer, both pairs cracked on the soles as soon as i put them on.
Found a few shoe repair companies, so i sent pictures if the boots and all came back saying unrepairable only fit for the bin!
I love my boots so was determined to find another shoe repair company!
I found The British Shoe Company! All i can say is they said they can resole etc! I sent them off they kept me in the picture all along!
Just received the boots back today and all i can say is what a fantastically wonderful job they have done! My boots are like new!
Thank you British Shoe Company!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

A pleasing experience

Great customer service phone number manned by a helpful and knowledgeable human being. My shoes arrived as promised on time. Good value and free delivery.
Full marks to British Shoe Company who I will definitely be using again in future.

August 8, 2023
Unprompted review
Rated 2 out of 5 stars

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Received a slightly damaged pair so reordered a different pair . They were also damaged with a scratch and bare corner. This makes me suspicious that this company is selling seconds at full price?
I’ve never received faulty shoes from online purchases before. I have emailed 4 times with photos. Not heard anything from them as yet. Shoes that cost £250 should be arriving in perfect condition and there should be a prompt response if you want further business . Makes me proud to be British!

January 22, 2023
Unprompted review
Rated 1 out of 5 stars

Irritating!

Be prepared to get bombarded with text messages that you cannot unsubscribe from, report or block as the senders number is withheld. I've repeatedly requested they remove my details but they seem to ignore this.

January 1, 2023
Unprompted review

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