The team at the British Safety Council are very helpful, the courses are excellent and the website functions as required. One slight niggle I have is with the wording of questions in tests - they some... See more
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From the moment we made an enquiry about membership and the international safety awards, we received a personal and professional approach. It was a streamlined simple process with assistance provid... See more
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Excellent NGC1+2 course. Sian was a wonderfull teacher leading us through our studies with patience and an electric passion for health and safety. The course was great fun once we had all settles in a... See more
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Really enjoyed the course – very informative with real life stories. The practical approach made learning more meaningful. It gave us practical knowledge we can carry into our real life situations and... See more
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Company details
About British Safety Council
Written by the company
Seize the opportunity to thrive
Enhance workplace productivity through improved health, safety and wellbeing
For over sixty years we’ve been a trusted guide to excellent health, safety, wellbeing and environmental management.
Since its foundation in 1957, the British Safety Council has campaigned tirelessly to protect workers from accidents, hazards and unsafe conditions, and played a decisive role in the political process that has led to adoption of landmark safety legislation in the UK.
British Safety Council has members in more than 60 countries who are committed to protecting and improving the wellbeing of workers believing that a healthy and safe work environment is also good for business.
What we do
We are a trusted leader in health, safety, wellbeing and environmental management. As a not-for-profit organisation, we use all our resources to reduce risk, prevent injuries and enhance wellbeing in the workplace, across the world.
We help organisations - of all sizes and in all sectors - develop and maintain effective policies and processes. We work with our members to develop best practice.
We’ve been doing this for 60 years, educating millions of workers and making hundreds of thousands of workplaces safer. We’re consulted directly on legislation and campaign actively to raise standards.
Membership – Together we are changing the world of work for the better. Join a global community of health and safety advocates and access to trusted expertise, information and support.
Influence – We make experience count. We’ve helped influence and shape health and safety policy and law since 1957.
Training and learning – We'll help you to develop knowledge and expertise, in whatever ways best suit your organisation and employees. Our educational support is comprehensive and flexible and covers all aspects of health, safety and environmental management.
Audit and consultancy – We identify what you do well and provide you with expert advice on how to achieve the highest standards in health, safety and environmental management, always in line with evolving standards and legislation.
Awards and events – Highly regarded by your professional peers, our awards recognise excellence in health, safety and environmental performance. We also organise and deliver events to support best practice, reduce risk, prevent injuries and promote health and well-being in the workplace.
Publications - Our publications include thought provoking news, features, profiles and opinion as well as the latest legislation. The range includes best practice guides, a health and safety newsletter and our magazine Safety Management.
Contact info
70 Chancellors Road , W6 9RS, London, United Kingdom
- 020 8741 1231
- marketing@britsafe.org
- www.britsafe.org
4.2
Great
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent Safety Training
I undertook the NEBOSH Diploma virtual classroom training last year (date supplied is the day I got my final results) and it was a very positive experience. The tutor was well informed and made the virtual setting engaging and informative. The physical materials supplied were comprehensive and were supplemented by good resources provided online.
February 16, 2026
Unprompted review
Reply from British Safety Council
Hello Rob,
Thank you so much for taking the time to share your experience and for your generous 5-star fantastic review.
We’re so pleased to hear you had a positive experience with the NEBOSH Diploma virtual classroom and found the tutor and materials engaging and informative.
Congratulations on your final results, and thank you for choosing to study with us.
Kindest regards
Team British Safety Council
Very disapointed with the service…
Very disapointed with the service received. Today cut off mid flow during a call. Phone straight back and was left on hold before the call was added by an automated leave a voicemail and we will get back to you straight away. That was two hours ago. They are quick enough to take your money but when it comes to provide a service not so. There are plenty more companies out that provide this type of service, I would recomend visiting them first before making you decision.
February 10, 2026
Unprompted review
Reply from British Safety Council
Hi Mark,
Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your recent experience. Having your call cut off and then not receiving a prompt response is certainly not the level of service we aim to provide.
We understand how frustrating this must have been, especially when you were in the middle of a conversation. Please be assured that this is not reflective of our usual standards, and we would really appreciate the opportunity to put this right as a priority.
Please contact us directly at customer.service@britsafe.org, or reply to your original enquiry with “Trustpilot follow-up” in the subject line, and a member of our team will get back to you promptly to investigate and ensure you receive the support you need.
Thank you again for raising this — your feedback helps us improve, and we hope to resolve this for you very soon.
Kindest regards,
Team British Safety Council
Sector Interest Group
I requested information on sector interest groups and how to join, particularly around setting up a logistics and warehousing group - not heard a peep!
February 3, 2026
Unprompted review
Reply from British Safety Council
Hi Andrew,
Thank you for taking the time to provide your feedback, and we’re genuinely sorry that you didn’t receive a response to your enquiry that’s not the experience we aim to provide.
We’d really like the opportunity to put this right as a priority.
Please contact us directly at customer.service@britsafe.org, or reply to your original enquiry with “Trustpilot follow-up” in the subject line, and a member of our team will get back to you promptly to discuss next steps and provide the information and support you need.
Thank you again for raising this your feedback helps us improve, and we hope to resolve this for you very soon.
Kindest Regards,
Team British Safety Council
Customer service has degraded
We've been a Member of BSC for years. Unfortunately the customer service has degraded. In 2024 we won a Distinction Award at the International Awards. The trophy was over 6 months late to be delivered. In 2025 we again won a Distinction Award. After repeated emails the trophy still had not been received prior to the award entries for 2026. We therefore chose not to participate. Our trophy eventually arrived but with the wrong companies name on it! I've tried to raise a formal complaint but I've received the same lack of prompt response. We'll be reviewing our membership going forwards.
February 2, 2026
Unprompted review
Reply from British Safety Council
Dear Chris,
Thank you for your feedback.
I am genuinely sorry for the delays, the incorrect trophy delivery, and the lack of timely response you experienced. This falls short of the standards we expect of ourselves, particularly for long-standing members.
We strive to ensure every customer interaction is top-notch and work hard to deliver an enhanced experience, and on this occasion, we did not meet that standard.
The matter has been escalated and corrective action is underway following a human error by our delivery partner, and steps are being taken to ensure this does not recur. We hope you will be reassured by the actions taken and remain considerate of this error.
Please keep an eye on your emails, as one of our colleagues has got in touch with you with further details. We value your relationship with BSC and remain committed to restoring your confidence in us.
Please do not hesitate to contact us at customer.service@britsafe.org should you require any further assistance.
Kindest regards
Team British Safety Council
More than a question
The questions asked made you think about the business performance and how you met the core of the question
January 29, 2026
Unprompted review
Reply from British Safety Council
Hello Alan,
Thank you so much for taking the time to provide your feedback and four-star ratings.
We’re delighted to hear that you are satisfied with our services. Your feedback motivates our team to continue striving for excellence and to ensure every customer interaction is top-notch. We look forward to supporting you again in the future.
Thank you for sharing your thoughts with us and our BSC community.
Kindest regards
Team British Safety Council
Poor and unreliable Customer Service
While the training package is excellent, the customer service is extremely poor and unreliable. It is genuinely easier to reach HMRC than to get a response from the British Safety Council by email or phone. You may be told you are first in the queue, but after waiting for 10 minutes the line disconnects, followed by a voicemail prompt for you to leave a message—one that is unlikely to be returned
January 30, 2026
Unprompted review
Reply from British Safety Council
Hello Charles,
Thank you for your feedback.
I’m sorry to hear about the difficulties you experienced in reaching us.
Reliable and accessible customer service is fundamental, and it’s clear that on a few occasions we fell short of your expectations. We reviewed our records to arrange a callback; unfortunately, the number you used was not tracked in our system. Your comments regarding call connectivity and response times have been escalated and are being actively reviewed to improve reliability.
We appreciate your recognition of the quality of our training and remain committed to ensuring our service consistently matches that same standard.
Please do not hesitate to contact us at customer.service@britsafe.org should you require any further assistance.
Kindest regards
Team British Safety Council
I completed my IOSH Managing Safely but…
I completed my IOSH Managing Safely but I was only issued a Temporary virtual certificate with a note that IOSH will send my certificate in few weeks. It's been 1 month plus I haven't gotten any information from British Safety Council or IOSH with regards to the certificate.
November 20, 2025
Unprompted review
Reply from British Safety Council
Hello Chikauche,
Thank you for taking the time to speak with us today. We apologise for the inconvenience caused by the delay in receiving your certificate.
The issue was raised with the relevant team yesterday, and following our conversation today, the certificate has now been shared with you.
If you require any further assistance, please don’t hesitate to contact us at customer.service@britsafe.org.
Kindest regards,
Team British Safety Council
Great course, all thanks to a great and knowledgeable trainer
Really enjoyed the course – very informative with real life stories. The practical approach made learning more meaningful. It gave us practical knowledge we can carry into our real life situations and workplaces. I really appreciated our trainer-Adam, how he focused on helping us understand the course content, not just pass the exam. He was very engaging and encouraging, he broke down the complex topics in a way that actually made sense. Thank you!
July 24, 2025
Unprompted review
Reply from British Safety Council
Hello Justyna,
Thank you so much for sharing your wonderful experience with us!
We're thrilled to receive your fantastic five-star review and delighted to hear that Adam, our trainer, delivered an engaging course for you.
Please keep us in mind for any future training needs.
Thank you for choosing BSC — we wish you all the best!
Kindest regards,
Team British Safety Council
British Safety Council learners support
British Safety Council NEBOSH General Certificate training course is very well constructed. I took it online in my own time and I am very impressed with the learning materials and contents of training (videos, quizzes, tests). I have passed NG1 first time but had to undertake a second submission of NG2. I was worried that I may not pass again but thanks to the meetings BSC is organising before every exam I met Maria Lopez who has been an incredible teacher and a great example of British Safety Council support for learners. I cannot thank Maria enough for explaining the NG2 requirements in details so I could understand what is expected to pass. Maria's extensive professional experience and approach to trainees is exceptional and because of Maria's enthusiasm, directions and support I have been able to implement the NEBOSH feedback and pass NG2. I would highly recommend any courses by British Safety Council. I would advice learners to adhere to feedback and listen to BSC support. Thank you!
May 28, 2025
Unprompted review
Reply from British Safety Council
Hello Lucyna,
Thank you so much for taking the time to share your experience and for your generous 5-star review.
We’re delighted to hear that you found the NEBOSH General Certificate course well-structured and that the flexibility of the online format, along with the videos, quizzes, and tests, supported your learning journey effectively.
Thank you also for highlighting your interaction with Maria. We're glad the support sessions helped clarify the NG2 requirements, and we’ll be sure to share your kind words with her.
Congratulations on your achievement and thank you for your thoughtful recommendation. Your point about engaging with feedback and support is a valuable insight for fellow learners.
Kindest regards,
Team British Safety Council
NEBOSH National General Certificate
I have been studying the NEBOSH qualification for the past 2 years, The Information given by Brits council is very good. The study pack is also excellent if you know what you are doing.
I did my first exam back last year and I failed it, because I did not fully understand how to answer the questions. I was very upset and when I contacted British Safety Council, they put me through to Maria who spoke to me and calm me down. Maria started to tutor me once every week.
I was very impressed with the way she immediately went through the different techniques of answering the exam questions.
Maria was very patient, she made sure that I understood and applied myself well. she was always supportive and no one was left behind.
Thank you Maria for your relentless help. you have been an anchor throughout my Journey and the world needs more teachers like you. I passed this exam because I was able to understand exactly what I needed to pass my exam.
May 16, 2025
Unprompted review
Reply from British Safety Council
Hello Doreen,
Thank you so much for your thoughtful and heartfelt feedback. We're truly delighted to hear about your journey and the determination you've shown in pursuing your NEBOSH qualification.
We’re really glad to hear how Maria’s guidance and encouragement supported you through the challenging moments.
Congratulations on your success—we’re proud to have been part of your achievement. Wishing you the very best in your continued journey in health and safety.
Kindest regards,
Team British Safety Council
The course material being given to us…
The course material being given to us was very helpful and the teachers made it easier for us to understand.
May 15, 2025
Unprompted review
Reply from British Safety Council
Hello D.O RECORDS,
Thank you for taking the time to share your feedback and for your four-star rating. We're so pleased to hear that you found the course materials helpful and that our trainers made the content easy to grasp.
We truly appreciate your support and hope you’ll keep us in mind for any future training needs.
Thank you once again for being part of the British Safety Council community.
Kindest regards,
Team British Safety Council
NEBOSH General OBE success
I have been studying for the NEBOSH General with the British Safety Council and had been struggling with the correct technique to answer the mock tests for the NG1 OBE correctly.
Huge thanks to Maria Lopez who was able to encourage me to use my knowledge and experience in conjunction with the mock scenarios to ensure full and justified answers.
These sessions were pivotal in helping me to me pass my NG1 with a great score in February 2025 and having also completed the NG2 I now hold the NEBOSH National General Certificate, something I am extremely proud of.
Thanks again Maria for all your help, I am hugely grateful for the support and encouragement you shown me to help me believe in myself to pass.
April 16, 2025
Unprompted review
Reply from British Safety Council
Hello Fiona,
Thank you so much for your kind words and for taking the time to leave such a thoughtful 5-star review. We’re absolutely delighted to hear about your success with the NEBOSH National General Certificate – a fantastic achievement and one you should be incredibly proud of.
We’re especially glad to hear that Maria’s guidance made such a positive impact on your learning journey.
Congratulations again on your success, and we wish you all the very best as you continue to grow in your health and safety career.
Kindest regards,
Team British Safety Council
Life-changing support from Maria Lopez - finally Passed my NEBOSH NG1
After failing my NEBOSH NG1 National Certificate in Occupational Health and Safety exam three times (with score of 35 and 40), I was starting to lose hope. I had the knowledge and experience, but I just couldn't crack the way NEBOSH expects you to structure your answers.
Maria Lopez at the British Safety Council provided high-level, tailored support that made all the difference. She didn't just explain the content, she trained me on how to think and write in the NEBOSH way. Her guidance was clear, practical, and incredibly effective.
I ended up scoring 61 out of 82 marks in my recent exam - and that's without even completing two tasks worth a total of 18 marks! That's how strong my answers were, thanks to her coaching.
April 17, 2025
Unprompted review
Maria was one of the most understanding…
Maria was one of the most understanding instructors I have had the pleasure to be developed by.
April 3, 2025
Unprompted review
Exceptional result from a 1 hour conversation
I have been completing my NEBOSH Dip by distance learning, using the printed materials and completing the work in my own time without an online course or a tutor. I passed 1 of the 3 units and struggled to pass the other 2. I was however, very close to the pass mark.
I contacted British Safety Council and had an hour conversation with Maria Lopez in the study support team, reviewed my previous submittals and took me through a template to assist in structuring my answers and I have jumped to passing my next submittal by 15%.
I am exceptionally pleased with this result and hope to replicate it with my third and final coursework submittal.
April 3, 2025
Unprompted review
I did the IEMA Foundation Certificate…
I did the IEMA Foundation Certificate in Environmental Management. Keith was very knowledgeable and enthusiastic.
March 14, 2025
Unprompted review
IOSH Managing Safely course…
Maria did a IOSH Managing Safely course at our work place, she made it fun, interactive and interesting. The course was intense but she made it interesting and kept everyone engaged
March 11, 2025
Unprompted review
the course material is straight to the…
the course material is straight to the point of its intended purpose and great to understand
February 25, 2025
Unprompted review
IEMA Foundation Certificate
Really eye opening course equipping you with the knowledge and skills needed to begin your journey towards improved environmental performance. Our course trainer was Keith who was one of the most engaging trainers I have met and immediately had us putting our newfound knowledge into practice, giving you the confidence to apply it as well. I couldn't recommend this strongly enough.
November 27, 2023
Unprompted review
IOSH Managing Safely
I recently sat the IOSH managing safely course which was very well presented by the trainer, Martin. Very informative and insightful.
September 14, 2023
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