Brixly - Cloud and Reseller Hosting Reviews 1,341

Fast and helpful to the the extreme as always.
Great service.

Been using Brixly for multisite hosting for a few years, always been good to me, helpful when I have questions, any issues have been sorted quickly, happy to recommend them.

Would recommend this service, cheap and easy!! Supportive service and service

A swift response to my query, which was also resolved with a solution provided in the first reply.

Good stuff!

Really happy with the quick support in services beyond the scope of promises

I have 3 sites looked after by Brixley. I'm not tech savvy I am an artist and so my questions are probably ridiculous lol. The team have never treated me with anything other than polite respect and any problems have been dealt with speedily and with follow up to check I'm happy. Problems by the way are always caused by me! Thank you Brixley, here's to another year together.

The customer support is responsive and helpful.

I've been with Brixly a while now, and never had a big problem until recently.

First, my websites keep going offline for a few minuites every now and then (as I have a detector setup to tell me when they are live, so I can monitor them).

And more recent, the support has been terrible. I remember about a year ago, you could put a ticket in any day of the week and any time, and you'd at-least hear back within about an hour or two. I put a ticket in yesterday, and it is labled as High Priority on their system, yet over 24hours later, I still haven't heard back - I get it's a weekend, but they specifically state their support is 24/7 not 24/5.

I was given a year's free services this Feb lasting until next Feb, I am seriously thinking about moving to another provider, even though I am getting Brixly free due to issues in the past.

It's a shame Dennis sold Brixly, under his leadership it was the best, now it's no where near.

I've been working with them for years! Excellent, the support is perhaps the best I've ever seen! They solve everything, often things that aren't even their responsibility.
If we talk about the price, there's nothing for this price and it's much better than many more expensive services.

I've been with Brixly for several years and through many changes of server, all of which were superbly supported by their excellent technicians. I have no hesitation in highly recommending this company for anything from a basic shared service, to a cloud VPS with full management and more. Thanks for making server ownership easy.

Unusable service!
The websites have a loading time of 40-50s, the servers are constantly overloaded, they have little CPU and RAM.
The mail is horrible, they use cheap and unreliable spam filtering, and they use their own gateway for sending mail, which also works terribly, and many of their IP addresses are blacklisted.
I only recommend avoiding them and all Enix Ltd service providers.
Support has a response time of 4-5 hours, but even then they don't solve it, they just ask back with another 4-6 hours response time.

Brixly’s support have always been super fast and responsive. Great company

Amazing Support, i have deleted my website by mistake and they have managed to restore it for me in no time

I needed a domain forwarding pretty urgent and unfortunately I was driving and couldn’t access the account. I sent an email to brixly and within 20 mins this has been done. Superb support.

I have been using this hosting provider for years now. They're absolutely fantastic in what they offer and provide. Very reasonable prices with excellent packages available. Never had a problem, anytime I had a question, they were always quick to respond. Most always within just a few hours. They have been top notch in seeing me through many years now, which i'm very grateful for. If it helps, I also use this provider specifically for a forum.

Excellent service, always super speedy response to support tickets. Hosting features and uptime great too!

Brixly came through for me at the very last minute, and I can't thank them enough. Just as my account was about to be suspended, their team granted me a billing extension that literally saved an important business deal.

This is what sets Brixly apart—not just great hosting, but real people who understand urgency and genuinely care about your success. It wasn’t just support; it was a lifeline.

Absolutely world-class service. Forever grateful! ⭐⭐⭐⭐⭐

I've been a hosting customer with Brixly for at least 5 years. Am still really pleased with consistency of great customer support and especially that Dennis is still involved.

Do not take this hosting, it is rubbish. They say they give you the first month for one euro, they charge you the euro, I sent them proof of the charge from my bank to my credit card and still they do not activate the account and then the technical sales support people come out saying that the payment is incomplete and that they will return it to you in 5 days, that's what a guy support team, I prefer to lose a Euro and not my clients, do not risk with these people!! poor company!!