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See what reviewers are saying

Rated 5 out of 5 stars

My 21 March purchase of Vital 3 didn’t arrive. I need this product for my general flexibility and to ensure that my joints don’t swell. I contacted the company and they reshipped my product. Then toda... See more

Rated 1 out of 5 stars

their melissa/lemon balm supplement is full of fillers, specifically 3 different anti caking agents. i bought it to try a different cheaper one & noticed the capsules were brown/tan instead of gree... See more

Rated 4 out of 5 stars

Skeptical after reading some of the negative reviews. But since Bronson were the only company selling the pills i was after, i went ahead and placed an order; a week or so later, they arrived at my do... See more

Rated 5 out of 5 stars

I usually order on line but it seemed all the vitamin E was out of stock, So sometimes it's nice to just talk to someone and see what's up. During this pandemic there was a run on Zinc, Vitamin E and... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 60 year heritage speaks for itself. But with so many online vitamin stores, why should you purchase supplements from Bronson? In short, our company is time proven, offering the purest, high quality vitamins backed by science. Trust Bronson to provide the very best natural health products for you and your family. With over 450 supplement choices, chances are Bronson has the perfect natural health item for you and your family. The Bronson line provides an array of products, including: single vitamin and mineral products; multi-ingredient formulas; targeted, condition-specific supplements; products that utilize clinically-proven ingredients; and select pharmacist’s choice and vegetarian products, just to name a few. With so many available supplements and continual, ongoing new product development, select Bronson as your preferred vitamin brand. Bronson products are recommended by over 25,000 health professionals worldwide! Our products have been consistently recommended by the foremost nutritional scientists like Nobel Prize winner, Linus Pauling; Pantothenic Acid pioneer, Dr. Roger Williams; healthy aging and skincare specialist, Dr. Nicholas Perricone, and many other notable experts.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 1 out of 5 stars

I still have not received my product…

I still have not received my product and have not been told where it is or when i will be receiving it?

May 30, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Brendan,

Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was May 15th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. For more immediate assistance you can call our international number 1-801-443-3005 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Rated 1 out of 5 stars

I have not yet received my order

May 30, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Alison,

Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was May 11th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. For more immediate assistance you can call our international number 1-801-443-3005 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Rated 1 out of 5 stars

Do not buy from Bronson Laboratories

Am shocked at the lack of customer service from this company. Made my order a month ago, nothing has arrived and I have not received a response to my multiple emails. Will never buy from them again!!!

May 29, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Jess,

Thank you for taking the time to give us feedback. We are extremely sorry for the frustration you experienced in trying to contact Bronson Customer Service in the last couple of weeks we have been extremely busy. Unfortunately due to the pandemic, there is a worldwide parcel delivery time delay.
We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 4-5 weeks. For more immediate assistance you can call our international number during normal business hours 1-801-443-3005. Please do not hesitate to contact us if you need further assistance.

Monday - Friday from 9:00 a.m. to 8:00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Service

Rated 5 out of 5 stars

Good company

Good company, Good Product. Good value.
Just a reminder. Few firms can establish those core principles.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Vitamins

Great product and delivered in a very timely manner.

May 28, 2020
Unprompted review
Rated 1 out of 5 stars

It has been almost a month and my items…

It has been almost a month and my items haven't arrived yet. Then I get this email asking to rate the services. Noone answered my three inquiries about the order.

May 28, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Emilija,

Thank you for taking the time to give us feedback! We are sorry it has been difficult to contact us, things have been extremely busy, which has caused a delay in response to our customers. We have sent you further correspondence via email, sometimes these emails are delivered to the junk or spam folder of your inbox. If you do not receive our email and need assistance you can call our international number 1-801-443-3005.
We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 3-5 weeks. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance.

Monday - Friday from 9:00 a.m. to 8:00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Service

Rated 1 out of 5 stars

Didn’t receive item no tracking number…

Didn’t receive item no tracking number supplied waste of money.

May 27, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear David,

Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was May 12th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks.

At Bronson Laboratories, we take customer service seriously and are ready to answer your questions. With a nearly 60-year legacy of providing vitamins and supplements backed by science, Bronson Laboratories is here to support your health and wellness intentions today, tomorrow, and beyond. If you need additional assistance or more information, please send an email to Customer Care at customerservice@bronsonlabs.com or call our international number 1-801-443-3005 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Care

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