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Rated 5 out of 5 stars

My 21 March purchase of Vital 3 didn’t arrive. I need this product for my general flexibility and to ensure that my joints don’t swell. I contacted the company and they reshipped my product. Then toda... See more

Rated 1 out of 5 stars

their melissa/lemon balm supplement is full of fillers, specifically 3 different anti caking agents. i bought it to try a different cheaper one & noticed the capsules were brown/tan instead of gree... See more

Rated 4 out of 5 stars

Skeptical after reading some of the negative reviews. But since Bronson were the only company selling the pills i was after, i went ahead and placed an order; a week or so later, they arrived at my do... See more

Rated 5 out of 5 stars

I usually order on line but it seemed all the vitamin E was out of stock, So sometimes it's nice to just talk to someone and see what's up. During this pandemic there was a run on Zinc, Vitamin E and... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 60 year heritage speaks for itself. But with so many online vitamin stores, why should you purchase supplements from Bronson? In short, our company is time proven, offering the purest, high quality vitamins backed by science. Trust Bronson to provide the very best natural health products for you and your family. With over 450 supplement choices, chances are Bronson has the perfect natural health item for you and your family. The Bronson line provides an array of products, including: single vitamin and mineral products; multi-ingredient formulas; targeted, condition-specific supplements; products that utilize clinically-proven ingredients; and select pharmacist’s choice and vegetarian products, just to name a few. With so many available supplements and continual, ongoing new product development, select Bronson as your preferred vitamin brand. Bronson products are recommended by over 25,000 health professionals worldwide! Our products have been consistently recommended by the foremost nutritional scientists like Nobel Prize winner, Linus Pauling; Pantothenic Acid pioneer, Dr. Roger Williams; healthy aging and skincare specialist, Dr. Nicholas Perricone, and many other notable experts.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 1 out of 5 stars

I have been asked to review my order…

I have been asked to review my order but I still haven’t received it

June 8, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Mrs Daniela Briggs,

Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was May 18th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. For more immediate assistance you can call our international number 1-801-443-3005 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson customer service

Rated 5 out of 5 stars

Great service!

I had a problem with the shippers on my order. Bronson went to great lengths to resolve it. Thanks so much!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Its a shame.

Thank you so much Bronson.
I don’t know where I can write a reply.
But want to thank Bronson for the good
Service.

Bronson did send a email for money back or reshipping.
We did choose for re-shipping only if we didn’t have to wait for another month.
They send the email on Monday. En today (Friday) I already have got my package! So very quick.
I’m so very pleased !

Thank you so much Bronson.
This was the service I was used to get from Bronson.
I know package can be later
Because of Covid. But this package didn’t arrived. I’m happy Bronson has good service for his customers.

Will order soon.
But will look for other shipping methode.
Ups did deliver quick to the Netherlands.

Thanks again.

Greeting from the Netherlands.

Original message :

Its a shame.
I did placed a order @ Bronson vitamins.
As a couple of times earlier.
Always did get my supplements on time.

This time was different.
2 times I had to pay with PayPal.
One for Bronson , and one for another company name for shipment. (Didn’t buy at Amazon but on the site from Bronson Vitamins itself).

Package never arrived.

Did send them chat contact on the page but no answer.

Send them a email, but again no answer.

My husband did send a email but again no answer.

Im very disappointed. Bronson was such a good company, I was so happy with the products that I did buy again.
But this will be the last time. My money is gone and no product...

(Sorry for spelling I’m from the Netherlands).

June 7, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Kelly,

Thank you for taking the time to give us feedback. We do appreciate you working with us to get this issue resolved. We are reshipping the order as quickly and smoothly as possible. You should have received a shipping confirmation email with a tracking number. If you do not receive this order as expected please let us know.

We thank you for choosing Bronson vitamins. Please do not hesitate to contact us if you need further assistance. You can contact us directly by calling 1-801-443-3005 during normal business hours.
Monday - Friday from 9:00 a.m. to 8:00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Bronson Customer Service

Rated 1 out of 5 stars

I have not received my product yet

I have not received my product yet. I have not had any since January.

June 7, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Hi Ingrid,

Thank you for taking the time to give us feedback. We can see a one-time shipment was placed on our website on May 23rd, 2020 and shipped out on May 24th, 2020. The orders have been taking longer to delivery due to changes in procedure and protocols during the pandemic. It has been taking about 4-5 weeks for the orders to arrive. Please let us know if you do not receive your order within this timeframe.
As for the recurring shipments of Vital 3We have sent an email to notify you we need additional information to continue the recurring shipments, but we were unable to reach you. We could not call because there was not a valid phone number. Please give us a call during normal business hours so we can assist you with getting the order set up for recurring shipments again. Our phone number is 1-800-294-5507. Please do not hesitate to reach out to us for further assistance.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Care

Rated 1 out of 5 stars

Criminals - give them a wide berth!

Product never arrived. Tracking numbers weren’t valid. Emailed customer services twice, and they blanked me twice. Now having to contact credit card company to get my money back. Villains. Give them a wide wide berth!

June 7, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Tim,

Thank you for taking the time to give us feedback! We are very sorry you did not receive our previous email responses. We have replied to every email you have sent. If you did not receive the email it may have been delivered to the junk or spam folder. We have shipped the order you are waiting for on May 13th 2020 which is the first business day after the order was placed.

It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. For more immediate assistance you can call our international number 1-801-443-3005 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Care

Rated 5 out of 5 stars

Excellent products easy smooth when…

Excellent products easy smooth when swallowed
Even the capsules and bottles looks nice clean colors. Feeling stronger confident it’s the best product on the market today on my opinion thanks Bronson vitamins.

June 7, 2020
Unprompted review
Rated 2 out of 5 stars

The service was ok

The service was ok
Not great I had items arrive that
Had been unsealed and tampered with
Also had to remind them since I did not receive the promised call back
When I looked into the replacement order it had been closed
Terrible customer service

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

these pills are treat

these pills are very good and help my knee pain. but was wondering if there is a stronger pill similar to this one as well
thx u. Vicki Yeaples

June 7, 2020
Unprompted review
Rated 4 out of 5 stars

It took long to receive my product

It took long to receive my product. but I am happy that arrived. I can not tell yet how good it is. I am taking it for a few days now. I can sleep little better for sure. Anna

June 7, 2020
Unprompted review

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