My first time at Brook Taverner, I may never need to go elsewhere! Bury St Edmunds branch, a brilliantly presented shop. Excellent staff, being friendly and knowledgeable. Fantastic range of quali... See more
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If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more
Excellent service and great quality. Ordered a suit, very pleased, fast delivery and fits perfectly. Then ordered a waistcoat but mistakenly, the wrong size. Returned and got a replacement. Totally pa... See more
The site is easy to navigate, all the sizing is easy to follow with good availability. I ordered a pair of trousers on Sunday afternoon and they were with me by lunchtime on Monday thats outstandingly... See more
Company details
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company
Our Promise
* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.
Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
4.6
Excellent
64K reviews
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Very easy to order from
Very easy to order from, delivery very quick 3 days from time of order. Quality of product is really good. Returns is very easy and money back fast
July 16, 2026
Excellent serviceable products
Excellent service, with quick delivery and great products.
I'm tall, so the unfinished hem option is perfect and the prices / quality are very good compared to other "tall" shops.
July 16, 2026
DELIVERED ON TIME
DELIVERED ON TIME. PACKED EXTREMLY WELL. GREAT FIT. EXCELENT QUALITY. GREAT VALUE FOR MONEY
July 15, 2026
Great customer care from Stephen
July 16, 2026
Good shirts at a fair price
July 16, 2026
Stretch Chino Shorts
I have recently bought 2 pairs of stretch chino shorts and they were delivered next day and were the usual high quality and fit from Brook Taverner
July 16, 2026
I'm not a fan of on line
I'm not a fan of on line, so it was lovely to talk with one of your very nice sales ladies who dealt with my helpfully and efficiently, and my Cords arrived on time.
July 15, 2026
Quick service and prompt
July 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Failed to deliver but took my money
No delivery yet. I think you have taken my money under false pretences.
No notification of expected delivery. Rubbish service.
July 16, 2026
Reply from Brook Taverner
Thank you for your review.
We're very sorry to hear about your experience and completely understand how frustrating this must be.
It appears that your parcel has unfortunately been lost in transit with our courier. Please accept our sincere apologies for the inconvenience caused. We have already started an investigation and submitted a claim with the courier to establish what has happened.
To avoid any further delay, we've processed a replacement order, which is expected to be delivered within the next 1–2 working days.
Thank you for your patience, and if you have any questions or need any further assistance while this is being resolved, please don't hesitate to contact our Customer Care team, who will be happy to help.
Kind regards
Brook Taverner Customer Services
I ordered some shorts for my husband
I ordered some shorts for my husband. I have sent them back because they weren’t as advertised. The quality was good but the fit wasn’t, waist okay but the legs were too baggy, looking at the advert they looked a good fit on the model’s slim legs.
July 16, 2026
Website easy to navigate and delivery…
Website easy to navigate and delivery speedy and generallyaccurate
July 15, 2026
Superb quality
Easy to order, parcel was well wrapped & fast delivery, Brooke taverner clothes are great quality.
July 15, 2026
The very good returns policy and the…
The very good returns policy and the way it was managed and guidance on how to continue to get my discount code for the replacement
July 15, 2026
Have purchased 5 times now
Have purchased 5 times now. Great quality suits with fast and accurate delivery
July 15, 2026
Suit excellent quality
Suit excellent quality. Delivered 48 hours after ordering. Great price as well.
July 15, 2026
Great experience!
Great ordering experience & selection of products. Using the website is very easy & everything is clearly laid out, making navigation easy. The quality of items is excellent & I think the offers are great with multiple shirts for so much money etc. I can highly recommend Brook Taverner, whether it’s for formal or casual needs, there’s something for everyone.
June 30, 2026
Good overall …
Delivery as expected (good) and return process worked well. Followed sizing chart but found shirts slightly too tight so had to return and order a size larger
July 14, 2026
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