Brügelmann Reviews 

4,669
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Good Online-shop. I ordered twice and in both cases delivery was fast, well packed and goods very great. Due to high discount goods were quite cheap. I am happy and I recommend Brügelmann.

Rated 4 out of 5 stars

I already ordered a few times there and all in all their service is quite good. The only real issue I have is with these constant fake sale events, where sometimes items cost more than they had before... See more

Rated 4 out of 5 stars

The products are of great value, like always. The only problem I experience is getting into my account with my laptop but with my mobile. This problem doesn't exist with any other online shop. Hel... See more

Rated 4 out of 5 stars

Fast shipment, secure packaging. I was always kept informed about my order. But: the instructions how to built up the bike I ordered were a little poor. And the gear shift was not correct adjusted. Th... See more

Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bike Accessories Store

Written by the company

Willkommen bei Brügelmann! Der Name Brügelmann steht in der Fahrradwelt seit fast neun Jahrzehnten für höchste Radsportkompetenz und Fachhandelskompetenz. Bei Brügelmann bekommen Fahrradfans und ambitionierte Radsportler die Fahrradausrüstung die sie suchen. In unserem modernen Online Bikeshop findest du eine große Auswahl an Top Marken Fahrräder. Bianchi, Giant oder Cube mit den bekannten Modellen Reaction oder Stereo - ob Rennradfahrer oder Mountainbiker, die Auswahl ist riesig! Stöbere in aller Ruhe von Daheim im Brügelmann Sortiment und bestelle deine Fahrradteile oder Radbekleidung ganz bequem ohne auf Öffnungszeiten Rücksicht nehmen zu müssen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(4,669)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Die beste

One of the best online Shop in Germany.
Very good service and fast delivery.

December 26, 2023
Unprompted review
Rated 4 out of 5 stars

Fast shipment, but...

Fast shipment, secure packaging. I was always kept informed about my order. But: the instructions how to built up the bike I ordered were a little poor. And the gear shift was not correct adjusted. Thus, without skills, you might get problems.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER A BIKE FROM BRÜGELMAN, GERMANY!

I ordered a Fuji mountain bike from them on the 8th July 2023. There was a big price reduction, so I found the 14-21 days delivery acceptable. I fully paid for the bike with PayPal. But after 7 days I received an email saying the bike was not in the warehouse so the order was cancelled. They would give me 5% off the next order. This wasted a lot of my time and I was very annoyed.
I then ordered a bike for a second time off them. A Serious Rockville. Again I paid for the bike. Again after 7 days they said that the bike was not in the warehouse. This wasted around 3 weeks of my life. It’s disgraceful that the advertise bikes, you pay for them and then they cancel the order and say it’s not in the warehouse!

July 8, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered and paid three weeks ago …

I ordered three weeks ago and complained ten days ago that the goods had been paid for but not delivered. To date I have not received any satisfactory response. That's how you lose loyal customers, because I've been a Brügelmann customer for almost forty years

May 9, 2023
Unprompted review

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