Ordered a Leatt MTB helmet...the site said it was in stock, and I paid for expedited shipping...2 day air...helmet took two weeks to get to me...they had to get it from Leatt...I could have done that... See more
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See what reviewers are saying
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
Worst experence of my life ordering from bto....no tracking email no shipping comfirmation.....yes they are dealing with covid and ive ordered several things from other companies yes things are delaye... See more
Ordered goods have arrived as per my last minute modification request. However, the amount invoiced and the invoice attached is not in line with revived value of goods delivered...(higher price) No... See more
Company details
Information provided by various external sources
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
Contact info
United States
- www.btosports.com
2.4
Poor
727 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site!
They have easy navigation, a great search function, and they do the best they can for shipping. The only thing I wish they could have is picking your bike and parts coming up for it like their competitors websites. Their customer service is great as well, no long wait times on hold or answering machines, stright to a real person! I highly recommend BTO Sports.
March 10, 2020
Unprompted review
Bto always follows up to make sure you…
Bto always follows up to make sure you know when and what you are getting. Love that.
March 9, 2020
Unprompted review
My helmet came quick
My helmet came quick. It's exactly what I ordered.
March 9, 2020
Unprompted review
Full star
The service is full star. My only concern is i ordered cycra ultra probend handguard then i receive a pair of left side clamp. I can't install the right side handlebar because there was no clamp for it. I hope btosport will send me the right clamp.
March 9, 2020
Unprompted review
Amazing service!
March 9, 2020
Unprompted review
Very fast shipping.
March 9, 2020
Unprompted review
Very nice
Very nice, good price, I live in the Netherlands, but the dele very from the USA was very quick!
March 8, 2020
Unprompted review
Great Service
I received my items quickly and they were exactly what I was wanting. Sizes are true and fit great! Thank you!
March 7, 2020
Unprompted review
BTO Sports always has a good selection…
BTO Sports always has a good selection of aftermarket parts and quick delivery. I do buy products from a couple companies, but am always happy with my shopping experience each time with BTO Sports.
March 6, 2020
Unprompted review
Easy and convenient!
March 6, 2020
Unprompted review
Quick shipping and the helmet is perfect
March 6, 2020
Unprompted review
Great product and true to size
March 4, 2020
Unprompted review
Incredibly fast shipping
Incredibly fast shipping. Arrived several days earlier than estimated. Product is better than expected, too. Very impressed with the whole experience!
March 3, 2020
Unprompted review
Yes I received the order
Yes I received the order, but it is being returned as I write this. I'm hoping for a speedy replacement.
March 3, 2020
Unprompted review
Great product and fast shipping.
March 2, 2020
Unprompted review
Hard to find products and great customer service!
They were the only place who still had the helmet I was looking for. It was a discontinued limited production (500 made) helmet in an XXL. And after searching for days and being let down by other places, they had it! I called to confirm and the guy in the phone was super nice! The bad one left in their warehouse. I’m almost positive this was the last brand new one in existence! I ordered it and it came in just a few days and it was perfect! It was exactly what I was searching for and it fit perfectly!
March 2, 2020
Unprompted review
BTO Sports is the right choice
I’ve had nothing but an outstanding experience every time I’ve placed an order with BTO sports. The order is processed and shipped out quickly and at my door step 3000 mi away before I know it!
March 1, 2020
Unprompted review
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