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Buckles Law Reviews 

109
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional support received from the knowledgeable team, noting that professionals are approachable, patient, and thorough when handling delicate legal matters. Consumers appreciate how complex procedures are carefully broken down into simple, understandable terms, ensuring everyone feels fully comfortable and well-informed throughout the entire process. However, some people mentioned occasional delays and slow communication when waiting for important updates on their ongoing cases. A few other people also felt that administrative processes were somewhat lacking, noting instances where inquiries went unanswered for days and temporary staffing shortages affected service quality.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and ability... See more

Service

Customers consistently note positive experiences with service, highlighting high-quality advice, professional... See more

Customer service

Consumers find customer service to be positive, highlighting how reviewers receive clear, comprehensive... See more

Response time

Users describe positive interactions with response time, frequently highlighting prompt communication, quick... See more

User experience

Reviewers mention positive feedback about user experience, noting that staff are thorough, welcoming, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Andrew Williams previously in connection with our Wills. We wanted to use him again as he is very relatable and such a nice person to deal with. He is thorough and explains things in det... See more

Company replied

Rated 5 out of 5 stars

We used Buckles (Peterborough) to renew our wills. We found them really helpful and they explained things in simple, understandable terms. We had a number of issues that meant things weren't straight... See more

Rated 5 out of 5 stars

Never spoke 'over our heads'. Always explained everything very clearly and only too willing to answer any questions. Guided us though every stage of creating new Wills and Lasting Powers of Attorney.... See more

Rated 5 out of 5 stars

Was recommended to Buckles by Nat West. From start to finish the service was excellent. Jesselyn was so helpful in explaining the process. When it came to the video call Molly was so good at making... See more


Company details

  1. Legal Services
  2. also in
  3. Conveyancer
  4. Divorce Lawyer
  5. Employment Attorney
  6. Estate Planning Attorney
  7. Family Law Attorney

Written by the company

Buckles Law is a full-service law firm committed to delivering high-quality legal advice and exceptional client care. With a strong regional presence and international capability, we serve a diverse client base ranging from individuals and families to entrepreneurs, SMEs, and multinational corporations. We deliver expert legal guidance across a broad range of practice areas, our teams are proactive, diligent and pragmatic in their approach and put the client at the heart of every decision they make to improve the outcomes to the challenges they face. At Buckles, we take a collaborative, client-first approach building trusted relationships, solving complex problems, and helping our clients plan for the future with confidence. Whether you’re navigating a business challenge or a personal milestone, our team is here to support you every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

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Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(109)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Ley De memoria Democratica

My late mother was Spanish and I found out by chance that as a UK citizen I could obtain Spanish citizenship and Dual Nationality Passport,
I needed the help of a reputable firm with proven experiance and expertise in this area of Spanish and international Law.
After careful consideration of several Law companies In this field I decided to contact Buckles directly as they were based in London and have other offices including Spain .
I was introduced to Lola Pacheco who leads in her field of Spanish and international Law, She explained the whole process to me and advised what documents were needed , there were many documents some from overseas that I did not have and she provided guidance on exactly how to obtain them.
Her communication whether by phone or email was always prompt clear and precise enabling me to understand all the different stages of the process.
The whole experience has been 100% positive and
altho it had taken just under a year because of all the diferent stages ,there was never any let up to the personal service and attention I received during that time.
Thanks to Buckles and especialy Lola I now have full Spanish Citizenship and Dual nationality Passport.

All in all my experience with Buckles has been excellent
and I would recommend without any hesitation.

Thank you

P A Bartholomew Casamichana!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Servcie

I would highly recommend the Probate Service, led by Sarah Westwood at Buckles Law. The initial information pack provided outlines the overall process clearly, provides options for degree of solicitor involvement and likely timescale. We opted to gather the necessary information for the IHT400 and supporting documents ourselves and provided SW with completed data sheets for review, correction where required, and rapid completion of the IHT400. We received a speedy response to any queries we had. Overall the process worked very well, limited costs and allowed us to submit the IHT400 and supporting files 4.5 months after the date of death. The application was processed quickly by HMRC, inheritance tax paid and the Grant of Probate issued just under six months after the date of death.

May 12, 2026
Rated 5 out of 5 stars

Excellent Service

I found Rebecca totally professional and extremely knowledgeable on every aspect of the relevant probate matter. She answered all my questions succinctly and in plain, understandable language and I would have no hesitation on recommending her to anyone.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Effective and timely expertise.

Rebecca Cockeram was effective and timely in the work completed for me. She did not waste my time or money. Rebecca is highly recommended by me in matters of contentious probate.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

MY SPANISH PASSPORT ARRIVED YESTERDAY!

MY SPANISH PASSPORT ARRIVED YESTERDAY!
I am so happy Lola, thank you so much for everything that you have done. You have always responded quickly to all my queries and quite literally set out and provided me with all the endless links, documents and forms that have been required for this process. This has also meant so much to my Father, which was a lovely unexpected surprise.
Here's to now getting there with our son.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Simran was our solicitor throughout the whole process, both my husband and I found her to be extremely informative, very professional she provided us with excellent service. We felt she took all the stress away from us with everything we needed. In addition we found her to be very friendly and warm which we have never had with any other solicitor firms that we have dealt with in the past. Thanks Simran your a star!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient response time from first…

Very efficient response time from first contact by e mail and telephone. Quickly asses what is needed. Solicitor very well supported by knowledgeable Para legal team. Sound advice and great follow up support documents. Importantly more accurate than have experienced in the past with other legal firms.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and approachable

We have a couple of things going through with Buckles although connected, with different people Amy dealing with an ongoing sale of a property and change to land registry on another, excellent, professional and very approachable making it as easy as possible to deal with. Dealing with Jenifer on another matter of Probate connected with the sale of property frustrated only by the time it takes for the civil service to do their bit!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Was recommended to Buckles by Nat West.

Was recommended to Buckles by Nat West.
From start to finish the service was excellent. Jesselyn was so helpful in explaining the process. When it came to the video call Molly was so good at making us at ease and giving us the various options to achieve what we wanted from our wills.
We cannot thank Buckles enough for making what can be a very difficult task for lay people so easy.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Lawful House Buying

We were given Lawful information on how to proceed selling our home and buying a new one with the help of our Son.
Unfortunately things have changed and we are no longer proceeding.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

All my dealings with Lola Pacheco and her team regarding mine and my sons Spanish citizenship applications were efficient, timely and professional. Questions were answered quickly and Lola was always on hand to advise and reassure throughout the process. Cannot recommend highly enough.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Unfailingly helpful

Chris Grimoldi has been unfailingly helpful in dealing with probate and related issues. He explains well and has kept me fully informed throughout the complicated processes relating to my late wife's estate ever since late March 2024 till our most recent meeting in February 2026.

February 23, 2026
Unprompted review

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