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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent variety of CBD products available, noting the top-class quality and effectiveness in helping with various health issues. Many people appreciate the fast dispatch and delivery services, often receiving their orders quickly. The overall service is consistently described as brilliant, with an easy-to-navigate website and great value for money. However, some customers were dissatisfied with the delivery service, experiencing delays and issues with couriers, even after paying for expedited shipping. A few other people also felt that the product quality was poor, describing some CBD flowers as stale, chemically tasting, or even moldy, and noted a lack of sell-by dates on products.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the excellent... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the excellent quality,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Budbros site has got a great variety of cbd products. I was keen to try the flower and was not disappointed. I ended up ordering more due to the quick dispatch and delivery. Having tryed two flowers... See more

Company replied

Rated 5 out of 5 stars

It's my first time using this company, but so far I am massively impressed. As someone who's just stopped smoking after over 20 years non-stop, I was looking to try and stop, but my body was not... See more

Company replied

Rated 5 out of 5 stars

BudBros are at the top of the game, I have purchased all types of there cbd flower, from high price point down to monthly el chapo deal. No complaints about any orders ive had, the fact I can earn poi... See more

Company replied

Rated 5 out of 5 stars

This company has some fine products that help elevate symptoms known to be connected health issues. There product is top class. They offer next day delivery. If you wish to stay in the confines of the... See more

Company replied


Company details

  1. Vaporizer Store
  2. Herbal Medicine Store

Written by the company

A UK-based company that offers an extensive range of unique products. This includes various flavours and formats, for example, classic CBD oil, CBD vapes, CBD hemp flowers, CBD edibles, and more. They even offer a great range of accessories and branded merchandise, such as electric lighters and herb grinders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First order, Excellent CBD as good as the best I've had in the UK.

First order, excellent CBD - as nice as the best I've had in the UK. The delivery was prompt, the "flavour stack" option lets you sample 5 different choices. I fancied a change of strains from two other very good UK CBD suppliers, I was a little dubious because there's a lot of crap CBD out there and I already know two good suppliers. I tried Budbros on a gamble from recommendations and I'm glad I did, the good reviews are well deserved. Happy to order from here again, thankyou and keep up the good works.

July 14, 2024
Unprompted review
Rated 4 out of 5 stars

Cool hash selection

Cool hash selection babera bud ,g Rooney, triple filtered, zombie kush, and papaya pie ,🤤all different in texture and aromas and taste , I think the papaya and zombie kush are my favourites but the barbera bud is a mysterious perfumed/purple smelling one that's growing on me ,this one is rock hard but sticky , really something different, for me anyway.

July 5, 2024
Rated 2 out of 5 stars

Not good enough!!

July 8, 2024
Unprompted review
BudBros logo

Reply from BudBros

Good Morning Ta.

We are disappointed to hear you feel our product / service was not good enough. We would like to be given the opportunity to look into this, however, we can not trace you or your details on our system.

Please can you contact us at info@budbros.uk providing us with your name and order number, along with a little more information on what part of our product or services you were not satisfied with.

Kind regards

Customer Services

Rated 5 out of 5 stars

Great service

Great service.
Had a slight problem with my purchase and the customer service team dealt with it quickly and efficiently. Could not be happier.

Products are also very good quality and have a great taste. Would highly recommend.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Another amazing flower from Budbros…

Another amazing flower from Budbros made an order with Budbros on the 28th, but unfortunatly they had made an error and the original flower i ordered wasnt in stock but had a phone call within 2 hours of placing the order to inform me and offered a more expensive flower at the same weight for no extra charge, really friendly staff member i spoke to and really helpful, turned up next day, would recommend to anyone, thanks guys much appreciated

June 28, 2024
Rated 5 out of 5 stars

Great quality and fast delivery

Super good quality stuff and arrived the next day. The product description helped choose the best thing for me and didn’t disappoint. Will be my go-to. Thanks!

June 8, 2024
Unprompted review

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