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See what reviewers are saying

Rated 5 out of 5 stars

Good product at a good price with delivery. More than 10% cheaper than their closest competitor. Arrived promptly. What more can you ask for? Will definitely use this company in the future.

Rated 5 out of 5 stars

I purchased two BRK 770 MBX. Directly fits on same base as old Deta 1111 model, using same interconnect as for previous models between the two alarms. Separating the base is tricky but how to do that... See more

Rated 5 out of 5 stars

Very happy with the service! Ordered new p50 fire extinguishers for our community centre. Called Budget on Friday, extinguishers delivered on Wednesday and commissioned on the following Tuesday. Ev... See more

Rated 5 out of 5 stars

Order placed was delivered late, as the important part of it was delayed by the carrier. Part of Safelincs, who run this and other brands, I have to say that Keeley, Harry, and Sarah have all... See more

Company details

  1. Fire Protection Service

Information provided by various external sources

We provide fire extinguishers from brand manufacturers Ultrafire, Thomas Glover and Gloria at the very best prices. Our fire extinguishers are kitemarked and ce marked


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
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Rated 5 out of 5 stars

Well priced fire protection.

Good product at a good price with delivery. More than 10% cheaper than their closest competitor.
Arrived promptly.
What more can you ask for?
Will definitely use this company in the future.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order and pay

Easy to order and pay. Delivery on day stated with time slot given on day. Thankfully haven't used the extinguisher but hopefully it will do the job if needed.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

No delivery or updates

I ordered a fire extinguisher online, which stated it would be dispatched in 1/2 days. I waited a week and heard nothing, so I emailed, got no response, so emailed again, still no response, so I ended up phoning them. I was informed that the extinguisher was out of stock but it had come in that day and I should receive it in 2 days. 2 days went by and still no delivery. So rang again and was told they still weren’t in stock (so I was lied to in the first phone call! ) So I cancelled the order.
Diabolical customer service, no email s responded to, no updates. Will not use again!

March 27, 2023
Unprompted review
Budget Fire logo

Reply from Budget Fire

Good afternoon

Thank you for taking the time to leave us a review and I'm sorry to hear of the issues with your order. On looking into this it appears our internal system had an incorrect stock figure which showed the item in stock. As soon as this was identified you should have received an update and I am very sorry that this was not the case, this is not representative of our normal level of customer service.

We have checked our email system and can see you emailed us in the evening on Friday 24/03 which we replied to on Monday morning 27/03. We received a second email from you on Monday 27/03 and replied to you at around midday. I have asked our IT department to review why you have not received these emails.

Once again I'd like to apologise for the delay and communication issues you experienced.

Kind regards
Elizabeth Ainsworth, Quality Manager

Rated 5 out of 5 stars

Good product and delivery

I had a query and the on-line chat service was helpful. Order delivered next day. Well packaged and intact. Site is a sub/sister site to Safelincs. Slightly different prices but free delivery so cheaper overall.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

Ordered 3no CO alarms. Delivery was prompt, price was competitive and communication was excellent. Items were well packed and arrived in good condition.

September 8, 2022
Unprompted review
Rated 4 out of 5 stars

Could do Better?

I would have given 5 stars only I never received and acknowledgement of order email. I was concerned the order was not being processed until I received notification of dispatch several days later. Apart from that no complaints.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Think a different delivery system is…

Think a different delivery system is called for. My order is stuck somewhere in the Evri system so I can't give an opinion on the product as yet!!

August 27, 2022
Unprompted review
Budget Fire logo

Reply from Budget Fire

Good morning

I'm sorry to hear of the delays in receiving your order, I have checked the tracking details and this appears to have been held up by Evri. I have arranged for a replacement unit to be sent out with an alternative courier which is due for delivery today.

We use a selection of couriers to fulfil our orders to fit all budgets, cater for the wide selection of products we sell and dependant on the total order weight. Should you contact us before placing an order we have the option to send out orders with an alternative courier (DHL).

Kind regards
Elizabeth Ainsworth
Quality Manager

Rated 5 out of 5 stars

Cheaper than Ebay, delivered next day!

I have used this company twice now to buy smoke alarms and CO alarm.I only buy top brands in safety equipment (eg Kidde, Fire Angel), and they are cheaper here than the equivalent items on ebay or Amazon, and they are usually delivered quicker!

April 27, 2022
Unprompted review
Rated 1 out of 5 stars

Beware of the 'Next Day Delivery' promise!

I fell for it and now the day after it was due to be delivered the parcel still hasn't been handed over to their carrier!

What makes this situation worse it they have chosen to ignore the email that I sent yesterday.

Order Ref: B534084

December 1, 2021
Unprompted review
Budget Fire logo

Reply from Budget Fire

Good Afternoon

Thank you for taking the time to leave a review. Please accept our apologies for the delay in receiving your goods and the delay in response to your email.

I have checked our warehouse records and can confirm that your parcel left our warehouse with Hermes on Monday 29/11 as scheduled. It appears the delay has occurred within Hermes sorting facilities, however I have checked the tracking details for your order and this is now showing as delivered.

Unfortunately our head offices have been experiencing major power outages since Tuesday and we have been unable to find the email you sent to us. I have tried to ring you about your order, but haven't yet been able to reach you.

Once again please accept our apologies for the delay in receiving your order.

Kind regards
Elizabeth Ainsworth, Quality Manager

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