Budget Effort at BudgetKeychains.com - Dragon Bottle Openers
Don't bother them with small orders of just $100. I ordered a small order, their minimum, 100 key-chains. I really only need about 30. They offered the ones I wanted, Dragon shaped bottle openers, in quantities up to and beyond 5000, in 6 colors. They called after I approved the proof, just simple 1 color writing, orange, celebrating my son's 1st birthday, and told me the color of dragon I chose, green, was not in stock, and offered other colors, including blue. I chose blue. Then, because they could not take verbal approval over the phone, only their online approval which they didn't send for another day and a half, they also sold out of blue before I could get it. Then they decided to change both the color of the key chain, and my words to black and blue in the next proof. So from green with orange, to black with blue. When they were told that was incorrect, they sent silver with silver writing at about half the size as I originally approved. They had required a picture as the way to give them what I wanted, and I had sent a PDF of the words, sized to fit the 5/32" frame. Now it had gone from Orange, to blue, to silver. Why? By this time, my son's mother, because we share the effort on things, had called and talked with 3 people, and we'd been sent 4 emails AFTER I had approved the original proof. We made the order 3 weeks before his birthday, so that we could have these as favors for the adults who are going to be there. We were told that they would not have enough time to wait for green to be back in stock, for their own minimum sized order. We still don't know if they are even going to get our 3rd option done in time. Oh, and they outsource their customer service. When I called on a Friday night, the operator could not look up my order and could not even tell me when a better time to call would be.
August 23, 2014
Unprompted review