BudgetPetCare Reviews 

187
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed order for two meds that normally require Rx in the US. Order came but boxes look nothing like those advertised online. Item was shipped from Singapore. Hard to reach customer service but finall... See more

Rated 1 out of 5 stars

I ordered product in March there was never any tracking. When I sent the form to request information it went nowhere. When I finally got a response 2 months later it was through their customer servi... See more

Rated 5 out of 5 stars

I’ve ordered Bravecto for my 3 little chihuahuas, and also for my brother’s Staffy. Both times the orders arrived within 1-2 weeks (so plan ahead!). The boxes are slightly different than in the US upo... See more

Rated 5 out of 5 stars

Great experience! I have ordered pet supplies including prescription and flea/heartworm preventative medication on a regular basis from Budget Pet Care. No prescription nonsense from your vet. The pri... See more

3.3

Average

TrustScore 3.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(187)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Works for me

I've been ordering the NexGuard Spectra from them for about a year.
I thought these meds were coming from the UK but actually READ the shipping label - Singapore.
So other than the three week delivery time, I've had no negative issues with the product or the company.
Customer Service has been acceptable.
There's always some kind of discount available and their prices are below the competition.
I have NO reason to discontinue our relationship.

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! I wrote them multiple times asking where my product was and they always had an answer, but I never received anything. DO NOT USE THIS COMPANY!!!!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

WONDERFUL COMPANY OFFERING SUBSTANTIAL SAVINGS!!I have been buying flea and tick…

I have been buying flea and tick preventative and heart worm preventative for my dogs and cats for years from Budget Pet Care. I HAVE NEVER HAD A PROBLEM! Shipping times can vary so I never wait until the last minute to order. Products are name brand and reliable. This company has saved me thousands of dollars over the years and I HIGHLY RECOMMEND THEM!!!

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Counterfeit revolution + for cats

I was sold a counterfeit revolution plus cat flea medicine. Ok use this product on my cat and I normally buy from my vet for months. The product received does not work at all. After two months, my cat is full of fleas and has developed a rash where the product is applied. I contacted them via messenger and email and so far, no answers.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Best value.

Great service, extensive selection, excellent prices. Often a discount coupon with every order. They get the product in the mail quickly, it does take a bit longer to get here from the U.K., but we always order a 6 month supply a month before it's due so next day delivery isn't a need for us. Mostly, we order here due to best prices.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

AWSOME HELP FROM TONY…

MY FIRST TIME WITH BUDGET PETP. CARE AND I WAS
TAKEN CARE OF BY A PERSON NAMED TONY.....

TONY WAS THE MOST PROFESSIONAL, HELPFUL,
CARING PERSON....I FELT SO COMFORTABLE ORDERING FOR THE FIRST TIME WITH TONY.....AND I WILL NOW ORDER FROM B.P.C AND I HOPE I GET TONY TO TAKE MY ORDERS...HE IS DIFFERENTLY AN ASSET TO YOUR COMPANY....YOURS TRULY FRANCES A. RIENDEAU, DAYTONA BEACH FL

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, prices and turnaround time!

I was quite surprised & pleased at how quickly I received my order. I was told it could be up to 10 business days, but I actually received it in 3 days. (Wow, all the way to the US from the UK.) Also, the customer service rep. I spoke w/ was quite knowledgeable and quickly answered the questions I had regarding my order. Kudos!. The price of the product I ordered was only 1/2 of what my vet wanted for it. I will definitely be reordering our Bravecto from you in the future.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Wrong items received but corrected quickly

We placed an order and, about 10 days later (shipping from Great Britain to western Pennsylvania) received the wrong item. Contacted customer service and within a day they replied. New product was sent, and a postage-paid envelope also came to return the wrong items. Received the replacement the other day and am very happy since it was the correct product. EXCELLENT, responsive customer service!

May 15, 2022
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away. Customer service is nonexistent. I called and was told I would receive an email with directions on how to make a return. Email NEVER arrived. I then emailed them to inquire and NEVER received a response.

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Best prices and good delivery

Best prices and good delivery. Love the auto subscription reminders to ensure my pup gets her meds and stays on track with fleas & ticks and her heartworm treatments. Saves gas on that 120 mile trip to the vet to pick up every 3 months!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

missy

we are so pleased ,every order comes when they say it will and is accurate. we are very happy..

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Shopping/Shipping Easy Peasy

Shopping/Shipping easy peasy. Excellent prices make a couple of extra days of wait time worth it. Came quicker than expected. If they have what I need when I need it I'm shopping with budgetpetcare.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

I enjoy purchasing my cats Frontline…

I enjoy purchasing my cats Frontline flea and tick formula from budgetpetcare.com!
Not only do they carry all types of pet care products but they are very affordable as well. I have been purchasing from budget pet care for about 3 years now without one single issue! I highly recommend budgetpet care.com to everyone who has a pet and wants to be able to afford pet care products that they offer at about 15% of what you would pay at the store in your neighborhood!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Best prices

Best prices, easy to order from web site, quick delivery.
Amazing savings from buying flea meds for my cat from the Vet

January 25, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look