Bugwise Pest Control Reviews 

13
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TrustScore 4.5 out of 5

4.5

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Company details

  1. Pest Control Service
  2. also in
  3. Bird Control Service

Written by the company

One of the leading pest control companies in Romford, Dagenham, Barking, Ilford, east London and Essex areas. We use the most advanced techniques fand technologies for full pest elimination.combining surveys, proofing, habitat manipulation and sanitation methods for your complete peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

All reviews

(13)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive & efficient

Responsive & efficient. I hope you never get bedbugs but if you do I would highly recommend Mo’s services. He was responsive, reliable & thorough. He gave advice throughout the process explaining clearly what steps we needed to take. I was very grateful for his calm, reassuring manner during what was a very stressful experience.

August 4, 2026
Unprompted review
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Reply from Bugwise Pest Control

Hi Bethan,

Thank you so much for the kind review. We really appreciate you taking the time to share your experience.

Bed bugs can be incredibly stressful to deal with, so we’re particularly pleased to hear that you felt reassured and well informed throughout the treatment process.

Thank you again for choosing Bugwise Pest Control.

All the best,
Bugwise Pest Control

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I’m extremely happy with the service from Mo at Bugwise. He did a wonderful job on my balcony, including putting up the fence. Mo took his time, paid great attention to detail, and gave me really helpful advice throughout.

He was professional, friendly and made sure everything was done properly. I’m very pleased with the result and would definitely recommend Mo and Bugwise to anyone. Excellent service! 👏

September 4, 2026
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much for the lovely review, I really appreciate it!

And by “fence”, I presume you mean the pigeon netting 😀

It was a pleasure helping you, and I’m really glad you’re happy with the finished balcony.

Thanks again for choosing Bugwise!

Rated 5 out of 5 stars

Stressful situation.

We had a very stressful situation with bedbugs. Mo was so kind, courteous, reassuring and informative.
The treatment was carried out professionally with aftercare advice to prevent more problems.
We are so grateful. Thank you Mo.

August 20, 2026
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much, Bridget, for your lovely review. I really appreciate your kind words.

I know how stressful dealing with bed bugs can be, so I’m very pleased I could reassure you and get the treatment carried out with as little additional stress as possible.

Thank you again for choosing Bugwise Pest Control and for taking the time to share your experience.

Kind regards,
Mo
Bugwise Pest Control

Rated 5 out of 5 stars

We were having a bit of a nightmare with pigeons.

We were having a bit of a nightmare with pigeons nesting on the balcony. The guys from Bugwise were so good at sorting this out for us and fitted netting to stop the birds from coming back. They turned up on time and worked cleanly and efficiently.
Mo from Bugwise was really helpful and replied to all our questions straight away. Then when we had a minor concern afterwards he returned immediately to help with this.
Bugwise also cleaned the balcony for us and did a brilliant job. It’s such a relief to finally have our balcony back!
I would definitely recommend Bugwise - they were excellent.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Mo is an absolute star, his customer service skills are excellent and he is very knowledgeable when it came to our moth issue. I fully recommend his services to anyone who is having issues.

July 1, 2026
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much for taking the time to leave us such a wonderful review. We’re delighted to hear you were happy with the service and really appreciate your kind words. It was a pleasure helping you, and we’re always here if you ever need us again. Wishing you all the best, and thank you for choosing Bugwise Pest Control.

Rated 5 out of 5 stars

Fantastic service, will definitely use again!

Fantastic service, couldn't have asked for better from Mo. Highly recommended having used Bugwise on more than 1 occasion now, and all work was carried out to a high standard.

May 25, 2026
Unprompted review
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Reply from Bugwise Pest Control

Hi Michael,

Thank you for your continued support and for taking the time to leave another review. It’s great to hear that you’ve been happy with the service on each occasion and that the work has consistently met your expectations.

We really appreciate your recommendation and look forward to helping you again should you ever need us.

Kind regards,

Mo
Bugwise Pest Control

Rated 5 out of 5 stars

5 star service

Mo is a very friendly, polite & knowledgable man. Very quickly organised (came round next day) and problem sorted.

Very happy with service, thank you again Mo!

May 26, 2026
Unprompted review
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Reply from Bugwise Pest Control

Thank you for your kind review, Alex.

I'm really pleased I could help and get the issue sorted quickly for you. Thank you for your comments about the service. It was a pleasure meeting you and I'm glad you're happy with the result.

If you ever need any pest control advice or assistance in the future, please don't hesitate to get in touch.

Thanks again for choosing Bugwise Pest Control.

Mo
Bugwise Pest Control

Rated 5 out of 5 stars

2nd time had to use Bugwise and exactly…

2nd time had to use Bugwise and exactly same professional service as before. Great communication and arrives at stated time.
Definitely recommend Mo for great service.

November 19, 2025
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much, Peter — really appreciate you using Bugwise again and taking the time to share your experience.
I’m glad we could deliver the same level of service and clear communication each time.

If you ever need anything in the future, we’re always here to help.

Bugwise Pest Control

Rated 5 out of 5 stars

Mo was very efficient and came as soon…

Mo was very efficient and came as soon as possible. Very pleasant and explained the process very well. The moles have not returned!

August 24, 2025
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much for your kind words and 5-star review! I’m really pleased to hear you found the service efficient and that the moles haven’t returned. If you ever need help again in the future, don’t hesitate to get in touch.

Bugwise Pest Control

Rated 5 out of 5 stars

I couldn’t have been more impressed

I couldn’t have been more impressed with Bugwise company they went over the call of duty the honesty was so important.They came out to ck and back out to spray and will be back out to recheck.Having the work ethic and knowledge was more meaningful and knowing my pests will be gone.Just call Bugwise for your service100%honest and knowledgeable.And worked on a Sunday

August 23, 2025
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much, Karen — your kind words mean a lot.
We always aim to be honest, thorough, and reliable, even if it means coming out multiple times or working on a Sunday. I’m really glad the process reassured you and that you felt well looked after.

If you ever need anything in the future, I’m only a message away.

Mo @ Bugwise Pest Control

Rated 5 out of 5 stars

Simon from BugWise Pest Control

Simon, a seasoned pest control specialist, recently visited my home to address a growing pest problem. From the moment he arrived, his professionalism and expertise were evident. Simon immediately set to work, conducting a thorough inspection of the house to identify the root causes of the issue.

Simon’s approach was meticulous. He took the time to explain the type of pests present, their habits, and how they might have infiltrated my home. His transparency was reassuring as he detailed the treatment process and the environmentally friendly products he would be using, ensuring the safety of both my family and pets.

Throughout the treatment, Simon worked efficiently yet carefully, paying attention to even the smallest details. He didn’t rush the job, ensuring every corner of the house was addressed. After completing the treatment, he provided useful tips on how to prevent future infestations and left me with a follow-up plan to monitor the results.

Simon’s friendly demeanor and dedication made the entire experience stress-free. It was clear he takes pride in his work, and I wouldn’t hesitate to recommend his pest control services to anyone in need.

January 22, 2025
Unprompted review
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Reply from Bugwise Pest Control

Thank you so much, Sasha — what a fantastic review to read.
I’m really pleased to hear how well Simon looked after you and that his thorough approach, clear explanations, and attention to detail made the whole experience stress-free. We take a lot of pride in doing things properly, from the first inspection right through to the follow-up plan, so your feedback genuinely means a lot to us.

If you ever need help again, we’re always here.

Bugwise Pest Control

Rated 5 out of 5 stars

Absolutely excellent service

Excellent Service - very honest, friendly and caring, prompt and efficient - one visit and my pest problem was solved and I'd never met before!
Mo is very knowledgeable and very aware of the concerns customer's have - great value.

May 24, 2023
Unprompted review
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Reply from Bugwise Pest Control

Thank you, Ian — really appreciate you taking the time to share this.
I’m glad we could get everything sorted for you quickly and put your mind at ease. Being honest, efficient, and understanding customers’ concerns is exactly what Bugwise stands for.

If you ever need help again, I’m always here.

Mo @ Bugwise Pest Control

Rated 5 out of 5 stars

Knowledgeable and trustworthy

Knowledgeable, friendly, clear and concise with information given! Would highly recommend - Thanks!

July 20, 2018
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Reply from Bugwise Pest Control

Thank you, Fiona — really appreciate your kind words.
I’m glad you found the service clear, friendly, and helpful. It means a lot to know you’d recommend us.

If you ever need anything in the future, I’m always here to help.

Mo @ Bugwise Pest Control

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