This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out... See more
We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what... See more
I wanted to take the opportunity to let you know about the absolutely outstanding service I have gotten from Nick Susko. I recently started an electrical company where we are upgrading lighting at sm... See more
Company details
Written by the company
Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.
Contact info
United States
- (888) 455-2800
- customerservice@bulbs.com
- www.bulbs.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam Houston was a great help.
September 19, 2025
Working with Andrew Johnson made my…
Working with Andrew Johnson made my life easier given all the options.
September 19, 2025
You are the only site that had the…
You are the only site that had the bulbs I needed!
September 16, 2025
Great prompt service
My salesman Bill Simpson was very helpful and helped me chose the right product for the best price.
September 15, 2025
Excellent customer service
Excellent customer service. The website chat feature connected me to a real person, who sent me directly to who I needed to talk to. By the time I was back from a lunch break, customer service had called me to process my order for me and set up my account. I hardly had to do anything to get what I needed. Great job!
September 15, 2025
Website was easy to navigate
Website was easy to navigate, easy and simple to setup an account, and easy and simple to place an order.
September 11, 2025
Rick was great about helping me get the…
Rick was great about helping me get the correct products that I needed.
August 28, 2025
Bulbs.com makes shopping for lighting…
Bulbs.com makes shopping for lighting simple and stress free, with energy efficient options, expert resources and outstanding customer support. From light bulbs to EV chargers, their competitive pricing and broad selection make them a smart, sustainable choice for any business
July 11, 2025
Unprompted review
QUICK ORDER FURFILLMENT
QUICK ORDER FURFILLMENT, GOOD SELECTION, GOOD CUSTOMER SERVICE.
August 22, 2025
Nick was great to work with on this…
Nick was great to work with on this project. He made it so easy to send over specs that I will be using bulbs.com for all my project orders!
August 19, 2025
Outstanding sales service
What made my experience great was the service and the education. Thank you Tyler
August 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.