Bulbs.com Reviews 

5,622
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional demeanor, making interactions pleasant and efficient. Many highlight the exceptional customer service, noting that representatives are responsive, reliable, and genuinely care about project outcomes. The products are well-regarded, with people appreciating the accuracy of orders and the ability to find suitable items, even for complex needs. The overall service is described as outstanding, with an easy ordering process and competitive pricing, ensuring a stress-free experience for consumers. Some people were dissatisfied with customer service, mentioning that it could be more responsive.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding, helpful, and... See more

Product

Customers consistently note positive experiences with product, often praising the wide and hard-to-find... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and professional.... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more

Rated 5 out of 5 stars

When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out... See more

Rated 5 out of 5 stars

We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what... See more

Rated 5 out of 5 stars

I wanted to take the opportunity to let you know about the absolutely outstanding service I have gotten from Nick Susko. I recently started an electrical company where we are upgrading lighting at sm... See more


Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Wholesaler

Written by the company

Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(5,622)

209 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what you want when you’re sourcing lighting for real-world jobs with real deadlines.

He takes the time to understand what we need, makes solid recommendations, and follows through every step of the way. Pricing is competitive, orders are accurate, and if there’s ever a question or change, Rick handles it quickly and professionally. That kind of service makes a huge difference when you’re juggling multiple jobs.

It’s refreshing to work with someone who actually cares about the outcome of the project, not just the sale. Rick has become our go-to contact at Bulbs.com, and we fully trust him with our lighting needs. Highly recommended.

Glen Cannici

January 23, 2026
Rated 5 out of 5 stars

Phenomenal Customer Service

I had a wonderful experience working with Dave to purchase lights for our church. He communicated everything very well, knew which products I needed, and was very quick to find the right bulbs for us. Excellent customer service!

January 20, 2026
Rated 5 out of 5 stars

Good quality lighting products and easy ordering

My experience with Bulbs.com has been very positive. The website is easy to navigate, with clear product descriptions that made it simple to choose the right bulbs. The quality of the products met my expectations, and the bulbs perform well and last as advertised. Delivery was prompt, and the packaging was secure. Overall, Bulbs.com is a reliable option for purchasing lighting products with a good selection and dependable service.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Forever customer

I own a car dealer in leicester ma,and I needed lights because outside at night was dim at best. I saw bulb.com was local to me and decided to stop in. It was the end of the day and on the door it said," no walk ins" that the store was online only. I decided to go in and ask because my electrician was going to be at my lot the next day. Well let me tell you that the the man that came out to talk to me was unbelievably helpful! I had some light that i picked out online (not knowing what I was actually buying ) and not only did he tell me what i needed,the lights he chose for me for what i needed where 1,100.00 less than what i had picked out! kevin woods was the best part of the process! saved me a ton of money and was spot on,knowelgable,and professional. not to mention the other staff that went and got kevin out of the back! forever customer of bulbs.com!

October 22, 2025
Unprompted review

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