Bunches.co.uk Reviews 

18,198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,916 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that placing online orders is very straightforward, offering a wonderful selection of gifts and stunning floral arrangements. Many individuals deeply appreciate the reliable delivery service, noting that packages consistently arrive on time and contain fresh, vibrant products. Though some customers experienced occasional delivery delays or logistical issues with items arriving later than originally scheduled. A few reviewers also noted problems concerning overall product quality, mentioning that certain bouquets appeared smaller or wilted upon opening. Furthermore, a small group of people mentioned that tracking updates or delivery confirmations could sometimes be improved during transit.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful selection, fresh quality, and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages consistently arrive on the... See more

Quality

People report positive experiences with quality, highlighting that flowers arrive fresh, beautiful, and last... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising the straightforward website and... See more

Service

Consumers find service to be positive, highlighting a consistent and reliable experience across many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

My friend had a death in the family and I came across Bunches when I was looking to get them some flowers quickly. The buying process was easy, the price was good and I loved the option of adding a co... See more

Rated 5 out of 5 stars

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well. Royal Mail reference was provided on the day of delivery which I could pass on to... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(18,198)

1,818 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Flowers arrived late

Flowers did not arrive on the requested day. They arrived the following day and looked a little the worse for wear. Today, six days after arrival, they are looking rather sad.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Sunday blooms

Flowers arrived on my Sisters birthday (Sunday).
The flowers arrived fresh and looking beautiful

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Anniversary Flowers

I have ordered flowers from Bunches on numerous occasions, and have always been delighted with the quality and service. I recently ordered a bouquet for my wife, as it was our 50th wedding anniversary. They arrived on time and the flowers were of excellent quality, and still thriving.
Thank you, Bunches.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

fab.

I appreciated the gift. looked dead when arrived. flourished in vase. chuffed. happy birthday to me..

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Bunches consistently provides…

Bunches consistently provides exceptionally good service and a beautiful range of flowers to choose from. I highly recommend them as I have never been disappointed and my friends have been delighted with their flowers.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Sent a bouquet (next day delivery) to…

Sent a bouquet (next day delivery) to my brother and sister-in-law for their Anniversary. The bouquet arrived on time and in good condition. Recipients were very happy with the flowers, said they were beautiful

July 14, 2026
Unprompted review
Rated 2 out of 5 stars

Beware, what you see is not what you get

After looking at their website, I selected a bouquet to be sent to a friend. The bouquet my friend received was not representative of the picture shown on the website. The bouquet received looked only half the size of that shown. Will not order from them again nor recommend their company.

July 17, 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. The majority of our flowers are sent in bud to maximise vase life and limit damage during their journey. If having checked the bouquet content anything was missing, please pop an email over to us at Flowers@bunches.co.uk and we can review this further. Kind Regards Bunches

Rated 5 out of 5 stars

First time buyer, will buy again

First time buying from here and will again. Got next day delivery and they arrived beautifully, a week later they are blooming amazingly. I would recommend, especially since is few and far between places that actually send a bouquet constructed rather than in an envelope box.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely would recommend

Absolutely would recommend. I had some sent to me, and I was so impressed with the freshness of the flowers on arrival and the condition, I have since sent some to a friend, who commented how lovely they were and felt so fresh. This has all been in this hot weather we've been having. The flowers also latest well. They were beautiful!

July 17, 2026
Unprompted review

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