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Bupa Dental Care UK Reviews 

25,287
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 3,637 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the receptionists and clinical teams are exceptionally friendly, welcoming, and genuinely skilled at putting nervous patients completely at ease during every single appointment. Customers also deeply appreciate the professional dentists who consistently take extra time to explain procedures thoroughly, ensuring that all treatments remain as comfortable and painless as possible. However, some customers also noted ongoing frustrations regarding health insurance policies, unexpected financial costs, and severe difficulties when trying to access NHS appointments. A small group of reviewers experienced frustrating communication issues, unhelpful staff responses, and poor support from management when attempting to resolve important complaints.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the welcoming and professional... See more

Service

People report positive experiences with service, highlighting efficient and welcoming reception staff... See more

Customer service

Consumers find customer service to be positive, highlighting that phones are answered quickly and... See more

User experience

Users describe positive interactions with user_experience, highlighting a welcoming atmosphere and caring... See more

Quality

Clients share positive opinions on quality, finding the extraction less daunting, thorough, and comfortable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a very good experience on my visit last week to have a filling replaced and a clean and scale. Damayanthi Mudiyanselage the dentist was excellent, she made me feel at ease and she was very prof... See more

Rated 5 out of 5 stars

I get rather anxious when I’m going to the dentist. The Reception staff are always welcoming and put me at ease. Gemma and her dental nurse are always friendly and positive. Although I don’t like goin... See more

Rated 5 out of 5 stars

Always a smile from the receptionist to my allocated dentist. I love the fact I see the same dentist each time I go and I am not shuffled about from one dentist to another. I feel safe in the chair... See more

Rated 5 out of 5 stars

I had a very positive experience using Fortwilliam Specialist Dental Clinic. They were all very professional and efficient. The Dentist that treated me was lovely and friendly. Everything about my pro... See more

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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4.8

All reviews

(25,287)

3,479 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

DON'T BE AFRAID.

Always a pleasure to visit the Partick Dentist, not everyone likes to visit the Dentist but would recommend it nothing better than seeing nice healthy teeth.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Perfectly fitting dentures.

I am 87 and after a fall l needed bottom dentures. Two post in jaw and a clip on denture and whatever l eat, they stay in situ. Also new top denture . No glue needed . Also stay in situ

August 6, 2026
Unprompted review
Rated 4 out of 5 stars

A Professional, highly Competent Service

The Centre gives the impression of being professional, the specialists are, from my experience, highly competent, friendly and reassuring. I have had several examinations and implants carried out at the Centre, and the work they have done has proven excellent. Unsurprisingly, their services do not come cheap.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

I lost a filling late last night

I lost a filling late last night.
I phoned up and spoke to a lovely lady on reception.
I got an appointment within a few hours for a temporary filling. Always go above and beyond. Thank you

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have been at this practice for 30 yrs…

I have been at this practice for .more years than I can remember and with especially Mr Dixon who was a brilliant dentist and lovely person! Since then various companies have come and gone, BUPA being the latest, they are everything that can be expected of them, the ultimate professional unit! I value my teeth and have always taken care of them! The staff are exceptional!

August 10, 2026
Unprompted review

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