Bupa Dental Care UK Reviews 

25,342
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,647 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that both the reception staff and dental teams are exceptionally welcoming, friendly, and wonderfully supportive throughout every single medical visit. Customers often share that clinic appointments consistently make them feel completely at ease, noting that treatments and aftercare procedures are explained clearly and handled with great gentleness. Some reviewers were not happy with administrative communication and how customer service handled ongoing complaints regarding specific scheduling policies and appointments. A few people also felt frustrated when unexpected scheduling delays or internal coordination issues between different practitioners affected their overall care journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the welcoming and professional... See more

Service

Users describe positive interactions with service, highlighting the friendly and welcoming nature of the... See more

Customer service

People report positive experiences with customer service, noting that staff are professional, caring, and... See more

User experience

Customers report positive experiences with user_experience, highlighting a welcoming atmosphere and friendly... See more

Quality

Clients share positive opinions on quality, highlighting superb dental staff and excellent work on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot highly recommend the staff at Cardiff Bay Pete the dentist and his assistant, Julie, enough. They are both incredibly efficient, welcoming, and professional from start to finish. They complet... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

We have been patients at this practice for several years now. Friendly reception staff and very professional dental staff. Always been treated with kindness and professionalism. Hopefully they will s... See more

Rated 5 out of 5 stars

I have been at this practice for .more years than I can remember and with especially Mr Dixon who was a brilliant dentist and lovely person! Since then various companies have come and gone, BUPA bein... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,342)

3,542 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional treatment and good pain relief

When I have fillings or extractions the dentists take care to give plenty of painkiller - very necessary for a nervous patient like me, who has a low pain threshold. Fillings are carefully finished to blend with natural tooth colour and the extraction I had went smoothly and healed well. I recently had a partial denture made and utmost care was taken to finesse it so that it fits just right.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Bupa Dentist.

As i have put in other reviews,I find this dentist to be everything I want and need,helpful,accommodating to my needs if things change and always advance notice of my appointments,friendly staff make it a pleasure.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Here for the Duration

Another pleasant, informative and aspirational visit to Bupa Care. From reception staff to dental surgery personnel, all are friendly and helpful. I am visually impaired and one of their NHS clients. Neither status means I am anything less than their most valued client. Treatment plans are negotiated not inflicted upon. It is a collaborative quest. I wouldn't go anywhere else.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff , minimal waiting time and very clinically clean environment. Dentist and dental nurse were so good and reassuring.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

The whole appointment went smoothly

The whole appointment went smoothly. On time, kept hydrated with chilled water as it was a very hot day. The new chair with the hygenist was the best comfy fit I've ever encountered. Very professional but warm and friendly atmosphere. Very understanding of personal preferences plus a willingness to listen patiently. Overall the practice provides me with a very high quality professional service and from the reception to the hygenist and then the dentist and assistant it is a totally well oiled machine. For once a dental service that keeps its promise.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have avoided dentists for far too long. I was lucky enough to be taken on as an NHS patient at this dentist and will always turn up to my appointments. What lovely people kind ,gentle and listened to how nervous I was. Honestly I don’t know why I left it so long. Highly recommended. I’m very happy

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks once again to Dr Mike Page

Many thanks once again to Dr Mike Page. I’ve been with Parade Specialist Dental Centre for over 4 years. Like most people I’ve always been nervous when visiting the dentist. Dr Page is my No.1 go to guy. I had to visit this morning due to a damaged crown. He’s very calming and a true professional at what he does and I was in and out again in no time. If you require treatment of any kind I urge you to go see Dr Page.

August 14, 2026
Unprompted review

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