Burger King Reviews 

4,939
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Went to Burger King at Glasgow Airport , prior to going on a brief holiday. What a rip off, a normal meal we would get with the app would cost around £30, even that is overpriced for what is a luke wa... See more

Rated 1 out of 5 stars

I ordered a Burger King Whopper with bacon and cheese, no pickles, no ketchup, and when I bit into it, mustard squirted all over the place: on me, my furniture, and my clothes. You people have gone do... See more

Rated 2 out of 5 stars

The floors were littered with food; the tables needed wiping. The staff had terrible attitudes- we felt like we were being told off for being at the correct table for our order. One burger was co... See more

Rated 5 out of 5 stars

When everything comes together, the Burger King burger generally delivers a satisfying fast-food experience. The flame-grilled patty is the star of the show, while the toppings and condiments suppo... See more

Company details

  1. Restaurant
  2. Fast Food Restaurant
  3. Hamburger Restaurant
  4. Take Away Service

Information provided by various external sources

Burger King Danmark - Have It Your Way


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(4,939)

855 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was looking forwards to buying all the…

Was looking forwards to buying all the family some food but upon visiting I was advised I'd have to use those stupid screens (and there's no way around it) to order all our food turned around and walked out, unlucky burger king, no wonder your stores along with KFC & McDonald's are always empty people are getting absolutely sick to death of these screens to order your food on, lost a good customer

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Visited this last few days.

Visited this last few days.. Mansfield UK place is filthy with loads of flies. See inside ice tray shocking.. back of bench seats grimy... and flies.. grandchildren 6 & 9 spent most of meal wafting flies away... complained to the manager.. he sent sum1 out to clear a table next to us lol.. so wasn't really listening.. And the chairs are not child-friendly.. cant really tell by the pic but the gap in the back is way too high.. 9 yr old said hurting his back whilst smaller children could easily fall through the back of the chair the gap is that high.. So we had to move to the bench seating which as per pics you can see are absolutely filthy.. that was just 1 spot most of the back bench was the same.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting

I’ve not been to a Burger King for a few years and don’t think I’ll return. Just visited the one on Peto Way Lowestoft and was really appalled; dirty tables, food on tables, chairs and the floor. Rubbish laying around.No cleaning staff to be seen in the 20 minutes I was there.

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother

Don’t bother, they don’t care about their customers!
Ordered on the Justeat app on 18/10/24, Burger King accepted the order & we waited for just over an hour as they kept adding 10 minutes to the expected delivery time. The courier was at the restaurant waiting to collect the food only for Burger King to then cancel our order. No explanation. I wouldn’t mind but over an hour for them to cancel is taking the mick! And when I called the restaurant to find out why, the phone number provided doesn’t work! More annoyed as the children were looking forward to their food as a treat.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful experience in Northwhich Burger King

I’ve just been to the store in Northwhich, and to say I am appalled by some of the staff members there is an understatement. My friend and I were sat in the drive through for 45 minutes with only one car in front of us, and when we got to the window we asked the woman that was there if there was any reason for the hold up, just so we could get a better understanding of what happened. We completely understand that sometimes machines don’t work or there is a fault in the system, but we do NOT expect to be greeted with shouting and vulgar language coming from an employee. It was a short Scouse woman with brunette hair who we had this unpleasant encounter with. To add to this, just before we had that brief conversation, there was two of them stood at the window talking about unrelated topics that have nothing to do with work. We waited to pay for 10 minutes, and as we waited they were messing around with their hair; which I might add was not in a hair net.

From the few times I have been there I have noticed that none of the staff handling any of the food, whether that be in the kitchen or at the window, have not worn hair nets, I was hoping that after the first time I noticed this, it would be sorted right away because I’m sure if anyone else went to another restaurant and saw this they wouldn’t be too pleased with it either. However, I have come to understand that this has not been fixed and I am disgusted to think that there could be hair in my food due to the staff negligence. This really puts me off from ever eating here again.

October 16, 2024
Unprompted review
Rated 3 out of 5 stars

Hit or Miss..

It kinda depends on who you get for service... I don't eat cheese and EVERY time I order they put cheese on it :-( I had to switch up my order to a chicken sandwich or something that doesn't come with cheese

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

HMMMMM 🤔

I heard that your an actor so act like a stand up guy whatever devils inside you don’t let him out tonight I tell them it’s just your culture and everyone rolls there eyes but just know all I’m asking baby please please please give me McDonald’s

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

Stone cold

Oder through Deliveroo who decided to do a delivery before mine which was at leat 30 minutes away from me. Food in the bin! Absolute joke! Wan&ers!

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

Burger king Roosendaal

Burger king Roosendaal
bestelling via drivethroug .....long chili cheeseburger en cheeseburger menu , kreeg chickenburger ipv chili cheeseburger en de cheeseburgers en friet waren al HEEL wat ouder dus .....koud...... SCHANDALIG !!!!!!

September 23, 2024
Unprompted review
Rated 3 out of 5 stars

They’re inconsistent

I always order Bk on DoorDash and my favorite thing to get is the spicy chicken fries. Unfortunately when they go out of season, they’re still on the menu for door dash then I end up ordering them and not getting what I wanted

September 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look