Burlington Reviews 

I used to love Burlinton, but after my visit in November 2022 to the Granada Hills store, I will not be returning. The clothing has gone downhill, and the store is a total mess with a multitude of merchandise lying in the aisles. There were only 2 cashiers in slow motion with about a dozen people in line. My wait to check out was approx 15-20 minutes and the cashier did not smile nor did she speak to me. I amsodisappointed and will not return again!

Burlington on Sheridan Street, Hollywood. I did a purchase on 11/5 of a perfume set as a birthday gift thinking it was for a man. Unfortunately it was a women's set. I went to exchange for the men's set with my receipt and because the sticker was peeled off because it's a gift, they would not let me exchange it. This was the worse experience ever and felt everyone should know if they are giving gifts for the holidays. The manager was the worst ever!!!! I will not shop here again! They don't deserve our business!!

Worst store in my life I wish never to go there again whyyyy???? because three times I returned my items before 30 days I put it my phone number and email’s too which is they told me in this case you can refund after 45 days when I went there they told me they don’t show anything in there system!!!what that means it means Burlington they don’t need anyone returne there stuff that why I say worst experience with Burlington I wish no shopping in this store 😡😡

Hello everyone I'm writing this because of i was employee working at Burlington as a Los prevention when i applied to this company i let them know i had another job so the only time i can work is after 5 sometimes later but i will be in no matter what so now they fired me because the manger that call there selfs manger they do not communicate well at all i never had any problem since i work there so one of the manger change my hours without me know she did so they scheduled me around 5pm to 10:30pm and i don't get off my first job until 5 there no way i can make it there at 5 because i don't get off my first job until 5 so they fired me because i went to one of my family funeral service and i told them i would be late getting because of this so when i get to work they fired me because i was late to work that day y'all when I was coming from a funeral y'all and this is why they have a high turned over rate with employees because they are always treated you like you don't have no life at all you can't go to any family members funeral service or if they are and the hospital if you do you will loose your job and i think another reason why this happened because I'm black African American we can't do anything or you will loose your job like i did y'all this is wrong and they short my last check in now I'm fighting this so i can get the rest of my money that i work for and since this happened me and my family was counting on this money every week so they can eat and now we are struggling to make it with no help from anyone i just have to say this so when you walk into Burlington and you have a feeling about people looking at you or following you around the store that's because you must be black and don't have any money and that your going come in still from them it's wrong y'all i have more to write I will write some more later

So is this the only store that you cannot look at inventory online.You cannot purchase anything online its all a guess.Then if you wanted to contact someone no phone number or email to contact really.I guess they dont want business.

They shut their restroom. I believe they don’t have enough workers, to maintain their restroom. I had to rush home to use my bathroom and there were lots of people who needed it as well.

Bought some clothes for my baby last week on wednesday by friday she wore the pajamas by the morning the pijamas were ripped from the sewing lines so I checked it it turns out those spots barely had any cloth left in the seams so the stitch could grab the other piece of clothing. A waste of $10 plus time & the drive.

Grabbed a bunch of pants to try on but their fitting rooms are closed because they don't want to hire people to run them, so you take merchandise home and some other day you drive back and return what you don't want. How convenient. So I brought back my returns last night, but I'll have to try again on a weekday morning because the line on the only register had 12 people waiting and was not even moving.

At the Wayne, NJ they always have poor service. Fortunately for Burlington there are many customers but not enough cashiers. It’s sad for one cashier to attend all customers. please hire more cashiers

OMG!!! Was at the Chico, Ca store, and was shocked how awful the clothes and shoes were. They were hideous beyond belief. The shoes appeared to be fake and felt like "Wish" returns with fake labels. There was a neoprene scuba diving dress that said "Chanel" in tan so poorly made. One dress looked like 80's kitchen curtains dark green floral with fake vest, pointed collar and fake pearls sewn into V-neck collar. Yes, every label pretty much said "Made in China"

The interest charge they charge when you don’t pay the full amount is ridiculous. So if I owe you 200$ and I don’t pay the whole thing they charge interest. This is the only credit card I had that do this.

I had the most horrifying shopping experience of my life at this Burlington Store at Hawthorne. On September 28, 2022 at 9:30 AM. I went to this Burlington store. As I was walking towards the store from the parking lot, I ran into a mall security person and I said to him that the sign in front of the store says that it should be open by 9am, but I was here yesterday at 9:20am with few other customers and it was still not open; so I hope they are open by now since it was already 9:30am. The security person actually replied and said that they always open late and he does not know why. I walked into the store and informed one of the floor staff that I was here yesterday at about 9:20am but the store was not open even though the sign says that they open at 9am. She did not say much but she did reply and said “oh, it was yesterday”. I started to look at some men’s clothing. After 5 minutes, the same floor staff came to me and said, “The store manager asked you to leave now.” I asked her why but she said she does not know. I then walked out of the store.

This store needs a new manager! She asked me to leave without any reason! It was extremely disrespectful and insulting! It appears that she did not want me in the store because I “complained” that the store was not open on time?!

The Burlington management should look into this matter.

Made my first and last visit to the new Yuba City store. What a dump must be the same manager for our local Ross.

I've been a long time customer of Burlington, that being said. I noticed the store has gone down hill! I want to know why??? Why do you sell poor quality merchandise and why does the store look like a thrift store now?

why so many "bad" reviews here? It could take some time to find the goods you need at an affordable price, but there are plenty of good offers here. I got a nice belt and jeans much cheaper than in other shops...

p.s i scored it not so high just because of lack of customer service and staff, this credit card is an odd thing, too 😀

I went to do a return, the item that I was returning was $7.99, because the item had been marked down to $3.99 they only gave me $3.99 credit. I did not have my receipt but I am a loyalty member. I will not after this. I don't think it is right to steal hard working peoples money just because the item was marked down. I should have gotten back EXACTLY what I paid for. This is wrong of Burlington to do this.

Terrible customer service. Only one cashier and 12 to 14 people in line waiting.This is on a Saturday when most of the people go shopping Also don’t like the 10 days return policy. I am never going to shop here again.

I NEVER FIND WHAT I NEED IN THOSE STORES I DON T EVEN UNDERSTAND HOW THEY CAN STAY OPEN THEIR SHELVES ALWAYS EMPTY....ITS THE WORSE DEPARTMENT STORES EVER....

In my opinion burlington is not as good as it used to be the, clothing is very poor quality and shoes the same they use to have top brands on everything,now everything is so horrible not sorted properly, I hope they reconsider bringing back those good days with better merchandise.