Businessclassclub Reviews 

100
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Jaycob is very helpful, patient when we chop and change plans, and has outstanding attention to detail and makes the process effortless. Highly recommend using him.

Rated 5 out of 5 stars

Jaycob continues to provide a first class professional service . In the 9 years my family has been has been lucky to have had Jaycob organise our flights (particularly to Europe ) he has never let... See more

Rated 5 out of 5 stars

Jaycob organised our flights with effortless ease and was always on hand to answer any questions or concerns we had. Our flights went exactly to plan. Jaycob was very helpful when we unfortunately ha... See more

Rated 5 out of 5 stars

Jaycob has always been client centric and swift in his response even when there was an issue with PNR code / e-ticket numbers that did not let me directly check-in with a partner airline. In the end e... See more

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.6

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(100)

20 reviews in the last 12 months

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Rated 4 out of 5 stars

I have been using Business Class Club…

I have been using Business Class Club for many years for my international travel. I find Jaycob to be efficient, professional and prompt. There was a time that the driver did not pick me up and Jaycob promptly refunded me. This last booking there was an issue receiving the tickets to my email, Jaycob phoned me direct and he then emailed the airline booking reference and I was able to download direct to the app. Business Class Club offers great value without compromising service I will continue to be a customer.

November 10, 2023
Rated 1 out of 5 stars

Legal Action Underway

DO NOT DO BUSINESS WITH THIS COMPANY

Jaycob Tendler will take your hard earned money and give you nothing!!!!
He owes me $13000 - has sent an email stating he wanted bank details to refund it - and NOTHING!!

He ignores ph calls and emails.

STAY AWAY- GO ELSEWHERE!!
This is now a legal issue-

The reply from Jaycob is completely untrue
You cannot book 2 years in advance.
We booked Oct 2019
Your extremely dishonest
It will catch up with you.
Our lawyer is currently working on this - you can ignore ph calls and hide in virtual offices- but it’s not going away

September 25, 2023
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Mr. Wigan,

Thank you for your feedback.
We work to provide as best as we can to accommodate our clients who have chosen to cancel their fights due to COVID-19. Unfortunately, your booking was made back in 2018, as we have been advised by the airline your travel credit was valid to use through 2021. Since the airline's credit has expired on your newly requested booking in 2023 we are unable to use the travel credit as it has expired with the airline. We apologize for any inconvenience caused by the airline.
BCC Team.

Rated 1 out of 5 stars

BEWARE

Jaycob- you know exactly who I am !!
You stole my money!!!
Jews don’t rip off Jews !!
I can still provide all emails and false promises from you !!
I would still like my money !!!

JAYCOB TENDLER - is a LIAR !!!
BEWARE!!! Please see the dishonest reply from Jacob !!! We could not pay the money in 2018 for a trip in 2020 - impossible!!! Jaycob is lying !! No airline accepts bookings this long in advance!!
I have the bank transfer receipt !!

What kind of business takes your money- then offers by email to refund it - and doesn’t???
Hundreds of ignored ph calls and emails.
Jaycob Tendler has no conscience
He answers the ph - says nothing - knows exactly who it is - then hangs up.

HOW DO YOU SLEEP AT NIGHT JAYCOB???
Please be warned - Business Class Club is not to be trusted at all -

Business Class Club owe me approximately $13000.00
Who has that to throw away ????
Would Jaycob Tendler be ok if it was his money ???
Will keep updating here as I escalate the issue.
The response below is untrue - I payed Oct 2019 - and I have an email from you Jaycob stating you will refund my money.
My lawyer has discovered your offices in LA are virtual - he will find you - you can be dishonest here if you like - but I have the facts.
You have lied and it will be proven.
Do people really believe you take money that far in advance!!
It’s impossible for you to book a flight in 2018 for 2020
More dishonesty !!!!
The truth will come out - Thankyou for lying here !! My lawyer can use this

September 25, 2023
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Ms. Wigan,

Thank you for your feedback.
We work to provide as best as we can to accommodate our clients who have chosen to cancel their fights due to COVID-19. Unfortunately, your booking was made back in 2018, as we have been advised by the airline your travel credit was valid to use through 2021. Since the airline's credit has expired on your newly requested booking in 2023 we are unable to use the travel credit as it has expired with the airline. We apologize for any inconvenience caused by the airline.
BCC Team.

Rated 5 out of 5 stars

I was hesitant at first but can’t…

I was hesitant at first but can’t recommend the service from Jaycob enough. I was left to find a flight out of Paris 24hours before departure and the team found me one which was $3500 AUD cheaper than anywhere else online.

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

Continues to refuse responsibility

You refunded $2200USD of the $4103USD I paid you and the reason I have no flight refund is because you ignored my many pleading emails asking for the flight to be cancelled and rescheduled. I will not use the credit thanks. I would never trust your company again nor would I ever pay you any more money.

July 25, 2023
Rated 4 out of 5 stars

It was great dealing with Jaycob when…

It was great dealing with Jaycob when booking my flights. He is extremely knowledgeable on airlines and flights, very professional and always responded with out delay. He dealt with all my queries and my suggested options immediately providing the required information to select and book my flights without any issues.
I fly regularly and will soon be booking my next flights through Jacyvob.
It was great dealing with Jaycob,

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Jaycob has always been client centric…

Jaycob has always been client centric and swift in his response even when there was an issue with PNR code / e-ticket numbers that did not let me directly check-in with a partner airline. In the end everything worked all well.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience!

The best prices, right timing and fast responses as always. Thank you, Jaycob and team! It has worked well again.

June 10, 2023
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Mr. Buchak,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Rated 5 out of 5 stars

Jaycob helps me get great flights at…

Jaycob helps me get great flights at good prices. I appreciate how he patiently works with my often flexible and changing schedule.

June 13, 2023
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Ms. Horwich,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Rated 5 out of 5 stars

ThankU Leonard

When we contacted Leonard Cutler from Business Class Club he took the time to source the best flight that was a direct connection from Vancouver to Brisbane. He kept in contact with regular emails and we found his service to be helpful and informative.
We will recommend him and the company to friends.

August 8, 2022
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Mr. Kelly,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Rated 1 out of 5 stars

Not going to purchase from this company…

Not going to purchase from this company after the reviews, luckily I had dodged a bullet. Fraud company beware

May 5, 2022
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Mr. Wong,

Unfortunately we do not have you in our system as a client.

We are always available to assist with your travel experience.

Thank you.
BCC Team:

Rated 1 out of 5 stars

its fraud

purchase tickets from this company from Singapore alines and we still didn't received our refund .
when spoke to Singapore alines they in formed me that they were bought with air miles by company and they would refund by air miles to them not customer I have lost £3801.45 with this company who don't even answer back to customer or sort it out.
I have reported them to the action fraud who are looking into this matter to customer don't purchase any tickets from this company.

September 2, 2021
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Ms. Kaur,

Apologies for the inconvenient experience.
It shows on our end that you have contacted Singapore Airlines and have had your flight canceled upon your request. We have refunded you the funds and hope to be able to assist you in the future.

Thank you.
BCC Team:

Rated 1 out of 5 stars

At very best Horrific customer service

Horrific and ongoing experience but sadly the attempts to confuse us failed after we had dialogue with British Airways about the $5740 of vouchers , captured that chat line conversation and brought in a third party to witness and participate in dialogue with BUSINESS CLASS Club . After all those emails , voice mails , texts it is CONFIRMED by BRITISH AIRWAYS that the travel vouchers are held by the booking agent and ( I believe ) are in the name of the booking agent and that agent is required to rebook and use on behalf of the client that paid for the cancelled ( covid ) trip ie my wife & I …Sadly the sales man at Business Class Club ‘ Jacob’ will not book the required flight with these held vouchers ……… now why could that really be ????? Then I read the trustpilot entries below !! ‘Jacob’ is now saying he feels al the chasing mails and calls have caused him to feel threatened and he won’t refund the $5740 vouchers his colleague Akeler so readily banked and confirmed in email or rebook with the vouchers ….. don’t you feel for the poor chap ?! Now should I ask my lawyer to engage a LA lawyer to serve notice ? What do you readers think

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Beware of Business Class Club

Beware of using. Paid $12500 for return tickets for 2 Australia to France.
Tickets were cancelled by Singapore Air the day before departure. Turns out the tickets sold to us were redemption award & as such prohibited by the Airline to be sold to another party.
Agreement subsequently reached with Business Class Club that they would provide replacement tickets for 2020 that were not redemption award, they have reneged on this agreement & in addition wanted another $4k in addition to the $12500 already paid for the cancellation.
Don’t trust them, they are dodgy & unethical.

December 29, 2019
Unprompted review
Businessclassclub logo

Reply from Businessclassclub

Hello Mr. Rowe,

Apologies for the inconvenient experience.
It shows on our end that you have contacted Singapore Airlines and have had your flight canceled upon your request. We have refunded you the funds and hope to be able to assist you in the future.

Thank you.
BCC Team:

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