Business Debtline Reviews 

Great, friendly and insightful support!

Excellent support, very competent and friendly, helped me to get my Depts handled with British Gas.

A very helpful service from very nice individuals that listen with great intentions to help your situation.

Helping those who can't afford professional services and fees

Informative team made me understand and face the issues

I cannot thank Business Debtline enough for their incredible, life-changing support. Going through business debt is overwhelmingly stressful, but this charity treated me with the most unexpected kindness, compassion, and respect. They are absolute angels.Following the helpful automated guidance and the excellent chat advisers, I used the website’s budget tool before my call to make the process easier. While it takes a moment to figure out where to place specific expenses (like money borrowed from family versus business costs), the tool itself is fantastic.Thanks to their perfect guidance, my plan was successfully approved. For the first time in a very long time, I am completely easy and tension-free. I am 110% satisfied and have absolutely no suggestions for improvement—their service is flawless. If you are a business owner struggling with debt, please reach out to them. They will give you your peace of mind back. Thank you from the bottom of my heart

Excellent, comprehensive support and guidance.

I am still going through a complex process and this is written after my first conversation. I had been passed across from StepChange and was not sure if this was the right place to be - but it was! The ambiguities of my situation did not fit in with the MyBudget tool perfectly but the subsequent conversation transcended that. I was impressed by the agent who took the time needed to grapple with the unusual factors and provide helpful advice that was tailored to my situation. I expect to be back in contact later on, or if events take an unexpected turn, but the agent was well-informed, more helpful than I had anticipated, and conveyed useful facts and options ensuring I understood them all. I still have a long road to traverse but the advice has given me confidence and found a sensible way forward.

HELPED ME WORK OUT PRIORITY DEBTS AND HOW MUCH I CAN PAY

I used the webcam because I couldn't get through via phone and I am glad that I used webcam.
The service was clear, questions the asked were precise and answers to my questions very clear too.
The fact that transcribe is emailed to clients is a bonus because we can go over it again.
I suggest people use webchat because it gives you time to read responses and think about them.

Contacted on behalf of someone else. Very helpful with clear and concise information. Very helpful. Felt much more informed afterwards. Definitely recommend.

Was dealt with with care and empathy and the advice I was given has given me optimism

Business Debtline helped so much they guided me all the way. Thankyou so much ,

I was very sceptical about the whole thing in the beginning but it really helped me to understand my possibilities and what kind of action i need to take at this stage. Thank you 🙏

This service is outstanding. The advisors are incredibly knowledgeable, patient and insightful. Brilliant service. And totally free of charge. Highly recommend.

Very good and help full

I’m really glad I joined. The support has been genuinely helpful, and the information is clear, practical, and reassuring. For a small business out there, I definitely recommend this

This has helped me understand my options, budget properly, and feel less alone as I navigate the void. I’m grateful for the guidance and support.

Best,
Sarah Wenno Property Ltd

I have so far found the service excellent, although can be frustrating being told when telephoning to make contact later, but actually and pragmatically it is quite understandable in that the service is free and it seems likely to be based on the use volunteers. Overall my experience to date has been an extremely positive one and I am prepared to make further calls however long it takes to conclude the very important advice that I need to solve or at least aid a critical business financial & private problem.