BusterBox Reviews 3,280

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the quality of the toys and treats provided in each monthly box. Many people appreciate the subscription service, noting their dogs' excitement upon delivery and the variety of items received. The delivery service is frequently mentioned for its efficiency and careful packaging. However, some customers expressed dissatisfaction regarding the value for money, feeling that the contents of the boxes did not always justify the cost. A few other people also felt that the toys and treats did not evolve with their dog's age, leading to a repetitive experience.

What people talk about most

Product

Customers had positive experiences with product quality, especially regarding toys and treats. Many reviewers... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the brilliant and... See more

Subscription

Reviewers mention positive feedback about subscription. Many customers express delight with the monthly... See more

Delivery service

Users describe positive interactions with delivery service. Many customers highlight the excitement their... See more

Value for money

People report ambiguous experiences with value for money. Many customers praise the excellent value, noting... See more

Based on these reviews

Rated 5 out of 5 stars

We love are buster box each month. Always comes with quality toys and my puppy lives the tasty treats. She gets excited every month when her box comes. Excellent delivery and always packaged well. Cus... See more

Company replied

Rated 5 out of 5 stars

We have been receiving Buster Boxes for a number of years. The toys are amazing and the treats are different and if not enjoyed by our dog who is incredibly fussy the my daughters dog enjoys them.... See more

Company replied

Rated 5 out of 5 stars

Great new, good quality products every month that i dont see in local supermarkets which is fabulous as gives variety and I swear my dog recognises the box when its delivered after being a customer... See more

Rated 5 out of 5 stars

Customer service is always quick and happy to help in anyway. From logging that my pup has allergies and never sending any in his box to chasing a delivery that took a few extra days to get to us. My... See more

Company replied


Company details

  1. Pet Store

Information provided by various external sources

Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 47% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My dog gets so excited when his…

My dog gets so excited when his BusterBox delivery arrives
So far, the toys have been a massive hit. Especially considering he wasn't much of a toy dog when he first came to us. The treats, although great, haven't always been enticing enough for him but he isn't food motivated - my friends dog has really enjoyed them

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

We Love Buster box for 4 year now

We are receiving buster box for the last 4 years and we absolutely love it. Harley does be so excited every month when he sees the box, because he knows it's for him and full of exciting toys and treats. It's just so handy to have it as it saves going to the shop to look for stuff and all the toys are such good quality that Harley (our maltese)can't destroy them

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Alfie absolutely loves his buster box…

Alfie absolutely loves his buster box and I swear he knows the date every month it is due. He gets very excited. He loves the toys but destroys them very quickly- we’ve yet to find anything he can’t kill. He would eat all the treats in one go given the chance!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and products

I have used the service of busterbox for well over a year now, and I have always enjoyed the toys and treats that arrive, I mean, my dog does! If there have ever been an issue or concern, the customer service has always been on point to make adjustments and been very fair. I always aim to stick with this amazing team.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Easter box 🐰

I’ve recently subscribed to BusterBox and just received my first box which was Easter themed and it was a huge hit! My dog was so excited, especially for the doggy mini eggs. I’m convinced he could smell what was inside as soon as it arrived because his tail didn’t stop wagging!!! The moment I opened the box, he went absolutely nuts! The toys and treats were brilliant quality, and he’s loved everything so far. I’d also like to add that the Customer service is amazing!

Such a fun experience for both of us. We’re already really looking forward to the next box!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely value for money

Absolutely value for money, my postie thinks its great when he delivers Bella her box as she recognises it and goes bonkers, crying with excitement. Highly recommend this to everyone :)

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

It's the happiest day of the month

It's the happiest day of the month when buster box arrives. I can't show it to the girls untill my husband comes home as he loves to see them react to seeing the box. One loves the toys one loves the treats.
Because of cost I really need to cancel it but just can't do it to my girls.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Buster box

My dog knows when his buster box arrives he get really excited can’t wait for it to get opened he loves everything what is in the box
Quality products

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great excitement each box…

My little Yorkshire terrier mix knows exactly when his box arrives and cannot wait for me to open it and then decide which toy he wants first. His big brother a golden retriever gets second choice on toys. They both love the treats to

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Happy dog, happy owner.

Great new, good quality products every month that i dont see in local supermarkets which is fabulous as gives variety and
I swear my dog recognises the box when its delivered after being a customer for 2 years. Never disapointed with the selection and the fact its seasonal themed is great too.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Themes are so much fun

My dog is a shredder and his monthly toys fron buster box are great. They challenge him and he is always so excited to see that box arrive at the door. There hasn't been one single treat that he has disliked and the themes are so much fun. Even myself and my son get excited to see what surprises are there for him every month.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Buster box vs labs

My dogs ( i have two labs ) know when there buster box is due! They sit at the window and wait for the courier, I get one box for both of them to share they get a toy each every month (and so far haven't destroyed any of them!)they share 3/4 packets of treats, last month they had chocolate egg biscuits so I let them share the full packet on easter Sunday! They knew i was holding back as kept going to the cupboard were i keep them.They love there monthly treats.

April 8, 2026
Unprompted review

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