I’ve only had my child there for about two months ,trying to find some activities and friends for my child , but every week he came home sick from the other kids , every time I was picking him up he w... See more
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Absolutely brilliant nursery that have been so welcoming and supportive for my son and helping him to talk and try and eat different foods he absolutely loves it and we don’t ever have issues getting... See more
All the staff are wonderful and truly care for my son! He has come on leaps and bounds since starting nursery. The meals are healthy and encourage him to try new things which is great! Thank you all... See more
Company replied
Lovely team who remember a lot of the details and will always try to help where possible.
Company replied
Company details
About Busy Bees Nurseries - Busy Bees Addlestone
Written by the company
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Contact info
3 Simplemarsh Road, KT15 1QH, Addlestone, Surrey, United Kingdom
- 01932627040
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Replied to 26% of negative reviews
Typically replies within 2 weeks
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The worst experience that my son could have .
I’ve only had my child there for about two months ,trying to find some activities and friends for my child , but every week he came home sick from the other kids , every time I was picking him up he was alone next to the door sad and crying , dirty rooms , shoes from outside where they sleep and play , doesn’t matter if the kids step where all dogs… they just go in and out without a problem. I gave them my own nappies and wipes , even with this he was changed maybe one time in 6 hours when at home I’m changing him at least 5 ..and so many other things .. it’s not worth to pay 100£ day when they don’t even care about the kids . Very low standard of care.
Lovely team who remember a lot of the…
Lovely team who remember a lot of the details and will always try to help where possible.

Reply from Busy Bees Nurseries - Busy Bees Addlestone
All the staff are wonderful
All the staff are wonderful and truly care for my son! He has come on leaps and bounds since starting nursery.
The meals are healthy and encourage him to try new things which is great!
Thank you all!

Reply from Busy Bees Nurseries - Busy Bees Addlestone
Absolutely brilliant nursery that have…
Absolutely brilliant nursery that have been so welcoming and supportive for my son and helping him to talk and try and eat different foods he absolutely loves it and we don’t ever have issues getting him to go he has grown in confidence and his eating is coming on so well
Can honestly say it’s been the best decision we have made so far
Not a great nursery
Teachers constantly changing, key worker not present or clear and doesn’t know my child on a deeper level.
Child handed back at pick up time half naked and not dressed ready to come home.
Communication shocking teachers don’t know what there doing or don’t know what my child has been up to on the day!
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