Busy Bees Nurseries - Busy Bees at Ashford Reviews 

8
TrustScore 3.5 out of 5

3.7

Unit 11, Eureka Place,, Trinity Road, TN25 4BY Ashford, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our little one took a few weeks to fully settle into nursery life but the staff were patient and kind in helping him feel comfortable. He now loves being at nursery and his confidence has really grow... See more

Rated 1 out of 5 stars

Try to get my two year old daughter set up at my local busy bees and was rejected due to her being special needs child. Tried reporting the nursery to Busy Bees them selfs only to be told that the nur... See more

Company replied

Rated 5 out of 5 stars

The nursery is great they help my daughter transition and helped my son start nursery. The staff are friendly and kind and have made wonderful connections with my children. I’d recommend it to anyone!... See more

Company replied

Rated 5 out of 5 stars

The staff are amazing and my little girl loves going to nursery. She is developing amazingly and loves her time there.


Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries - Busy Bees at Ashford

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info

  • Unit 11, Eureka Place,, Trinity Road, TN25 4BY, Ashford, Kent, United Kingdom

  • 01233663386

3.7

Average

TrustScore 3.5 out of 5

8 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(8)

543 reviews in the last 12 months

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Rated 5 out of 5 stars

Busy bees Ashford

Our little one took a few weeks to fully settle into nursery life but the staff were patient and kind in helping him feel comfortable. He now loves being at nursery and his confidence has really grown!
Staff are lovely and can really see the bond they’ve built the last few months.

July 8, 2026
Rated 1 out of 5 stars

This nursery doesn’t practice inclusion…

This nursery doesn’t practice inclusion not being able to accommodate a child because they have additional learning needs. Disgusting service will never recommend

February 11, 2026
Unprompted review
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear Holly Bee, thank you for taking the time to review the nursery. Providing children with the best start in life is of paramount importance to Busy Bees. Following your review, we would be interested to hear more from you so that we can understand your concerns. Please email customerexperience@busybees.com if you are happy to discuss in more detail. Best wishes, Busy Bees

Rated 5 out of 5 stars

Amazing staff and so much understanding of new mums

Amazing staff from apprentices through to management! Never a question unanswered and so happy to help!

March 2, 2026
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear customer, thank you for taking the time to review Busy Bees at Ashford. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 4 out of 5 stars

All the staff here are fantastic

All the staff here are fantastic. They’re always willing to tailor care to each child’s needs and make them feel right at home. My daughter loves this nursery, and I’m really happy with everything they do.

May 2, 2025
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear ES, thank you for your review of Busy Bees at Ashford. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 5 out of 5 stars

Fantastic nursery!

The nursery is great they help my daughter transition and helped my son start nursery. The staff are friendly and kind and have made wonderful connections with my children. I’d recommend it to anyone!

April 4, 2024
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear Rebekka Sim, thank you for your review of Busy Bees at Ashford. Providing children with the best start in life is of paramount importance to Busy Bees. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 1 out of 5 stars

Refused a place due to child’s disability

Try to get my two year old daughter set up at my local busy bees and was rejected due to her being special needs child. Tried reporting the nursery to Busy Bees them selfs only to be told that the nursery has the right to refuse service to anyone. I’m just so upset at being treated this way and feel their policies around disabilities and learning difficulties is really backwards. I would avoid!

March 5, 2024
Unprompted review
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear james, thank you for taking the time to review the nursery. Providing children with the best start in life is of paramount importance to Busy Bees. Following your review, we would be interested to hear more from you so that we can understand your concerns. Please email enrolments@busybees.com if you are happy to discuss in more detail. Best wishes, Busy Bees

Rated 5 out of 5 stars
Busy Bees Nurseries - Busy Bees at Ashford logo

Reply from Busy Bees Nurseries - Busy Bees at Ashford

Dear Saru, thank you for your review of Busy Bees at Ashford. Providing children with the best start in life is of paramount importance to Busy Bees. Kind regards, Busy Bees

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