Busy Bees Nurseries - Busy Bees at Southwell Reviews 

4
TrustScore 4 out of 5

3.8

17 Allenby Road, NG25 0NL Southwell, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter attends this nursery and has been for 7/8 months now and is absolutely loving it and thriving! The staff are so lovely and caring and absolutely do anything for the children. She loves her... See more

Company replied

Rated 1 out of 5 stars

I had a really disappointing experience with this nursery. I am familiar with Busy Bees from elsewhere in the country and knew it was a chain and not to expect miracles. My daughter was booked in from... See more

Company replied

Rated 5 out of 5 stars

Lovely and welcoming staff. I really like that the children are encouraged to play outside and enjoy the fresh air as much as possible

Company replied

Rated 5 out of 5 stars

Staff and facilities are wonderful. Very professional, caring and committed to providing an excellent service.


Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries - Busy Bees at Southwell

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info

  • 17 Allenby Road, NG25 0NL, Southwell, Nottinghamshire, United Kingdom

  • 01636816606

3.8

Great

TrustScore 4 out of 5

4 reviews

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Replied to 40% of negative reviews

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3.8

All reviews

(4)

557 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely and welcoming staff

Lovely and welcoming staff. I really like that the children are encouraged to play outside and enjoy the fresh air as much as possible

October 20, 2025
Busy Bees Nurseries - Busy Bees at Southwell logo

Reply from Busy Bees Nurseries - Busy Bees at Southwell

Dear customer, thank you for taking the time to review Busy Bees at Southwell. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 1 out of 5 stars

I had a really disappointing experience…

I had a really disappointing experience with this nursery. I am familiar with Busy Bees from elsewhere in the country and knew it was a chain and not to expect miracles. My daughter was booked in from the start of May. I went along to the first settling in session and there were a few red flags - myself and my daughter were not spoken to for an hour, none of the adults I saw smiled or engaged the children in play, when I asked about activities I was told 'it was more free flow here'. It felt like the staff were there to earn a wage - which ultimately they are, but other settings I have been to have staff who love children and this shows! I felt so uncomfortable that this is the experience my daughter would have while I was there, what would happen when I wasn't. I spoke to the manager and explained my experience who said this wasn't the normal case. Even though the service was not as described on the website/by the staff I did not receive my deposit back. Advice - avoid if you can!

April 28, 2025
Unprompted review
Busy Bees Nurseries - Busy Bees at Southwell logo

Reply from Busy Bees Nurseries - Busy Bees at Southwell

Dear Laura, thank you for taking the time to review the nursery. Providing children with the best start in life is of paramount importance to Busy Bees. Following your review, we would be interested to hear more from you so that we can understand your concerns. Please email enrolments@busybees.com if you are happy to discuss in more detail. Best wishes, Busy Bees

Rated 5 out of 5 stars

Best nursery in TOWN!

My daughter attends this nursery and has been for 7/8 months now and is absolutely loving it and thriving! The staff are so lovely and caring and absolutely do anything for the children. She loves her key worker and all the staff. The so much support we’ve had is phenomenal. Hands down the best nursery I’ve ever took my daughter too.

March 24, 2025
Busy Bees Nurseries - Busy Bees at Southwell logo

Reply from Busy Bees Nurseries - Busy Bees at Southwell

Dear Millie, thank you for taking the time to review Busy Bees at Southwell. We really appreciate your excellent feedback. We will endeavour to maintain the quality of care that you have experienced during your time as a parent at our nursery. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

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