Busy Bees Nurseries - Busy Bees at Swindon Broome Reviews 

4
TrustScore 3 out of 5

3.2

5 The Fairway Pipers Way, Broome, SN3 1RG Swindon, GB


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Rated 1 out of 5 stars

The staff were not helpful at all. They don’t help your child with the transition period. Whilst I was there with my child for a settling in period, I saw a little girl crying for 40 minutes straight... See more

Company replied

Rated 5 out of 5 stars

They always listen about any concerns I have and are quick to take things on board. My childs confidence has sky rocketed sinxe being at busy bees and I am so happy

Company replied

Rated 2 out of 5 stars

Busybees Swindon: Improvement in hygiene needed as staff wear their outside footwears inside, even on the carpet where babies sit and play. Looks like they are short of resources because many of the... See more


Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries - Busy Bees at Swindon Broome

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info

  • 5 The Fairway Pipers Way, Broome, SN3 1RG, Swindon, United Kingdom

  • 01793422202

3.2

Average

TrustScore 3 out of 5

4 reviews

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1-star

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(4)

557 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience don’t send your child here

The staff were not helpful at all. They don’t help your child with the transition period. Whilst I was there with my child for a settling in period, I saw a little girl crying for 40 minutes straight without a staff member approaching her or consoling her. After seeing that, I knew I couldn’t leave my child there. Once I cancelled, they didn’t even give my deposit back. Awful.

August 31, 2026
Busy Bees Nurseries - Busy Bees at Swindon Broome logo

Reply from Busy Bees Nurseries - Busy Bees at Swindon Broome

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees

Rated 5 out of 5 stars

Amazing Centre

They always listen about any concerns I have and are quick to take things on board. My childs confidence has sky rocketed sinxe being at busy bees and I am so happy

August 18, 2026
Busy Bees Nurseries - Busy Bees at Swindon Broome logo

Reply from Busy Bees Nurseries - Busy Bees at Swindon Broome

Thank you for taking the time to share your feedback. We're really pleased to hear that you had a positive experience with us. Providing children with the best start in life is of paramount importance to Busy Bees, and we appreciate you placing your trust in us. Kind regards Busy Bees.

Rated 2 out of 5 stars

Busybees Swindon Improvement needed.

Busybees Swindon: Improvement in hygiene needed as staff wear their outside footwears inside, even on the carpet where babies sit and play.
Looks like they are short of resources because many of the times, care taker is different for my toddler because of which it becomes difficult for them to settle down in nursery.

July 20, 2026
Rated 4 out of 5 stars

Improvements

Lots of things have been improved, thank you 😁

March 18, 2024
Busy Bees Nurseries - Busy Bees at Swindon Broome logo

Reply from Busy Bees Nurseries - Busy Bees at Swindon Broome

Dear Kate Haman, thank you for taking the time to review the nursery. At Busy Bees, we aim to provide the best start in life for every child in our care. Best wishes, Busy Bees

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