Busy Bees Nurseries - Busy Bees in Apsley Reviews 

3
TrustScore 3 out of 5

3.2

Mill Street, Apsley, HP3 9RG Hemel Hempstead, Hertfordshire, GB


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Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries - Busy Bees in Apsley

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info

  • Mill Street, Apsley, HP3 9RG, Hemel Hempstead, Hertfordshire, United Kingdom

  • 01442266119

3.2

Average

TrustScore 3 out of 5

3 reviews

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Replied to 25% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(3)

546 reviews in the last 12 months

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Rated 1 out of 5 stars

My child was a victim of sexual assault by a group of boys within preschool

The nursery is verbally very good with communication but lack in admin massively. They reassure but seem to lack in actually doing anything. My child was a victim of sexual assault by a group of boys within preschool which somehow was not noticed. It was shocking and has deeply affected her. The lack of empathy and any actual investigating into how this was allowed and why a group of boys within in preschool could have this behaviour manifest and carry out this action. I waited over a month for an internal investigation report and still have not received it. I understand that nursery staff cannot control what happens within the home and what these children are learning at home but it is their safeguarding duty to pick up on negative sexual behaviours and to protect other children from them. The boys were not removed and I was essentially told to take my child out if this was an issue. I now have a 3 year old at home who wakes up crying in the middle of the night over the incident and repeatedly asks why they did that to them.
Both children really enjoyed the nursery setting at first and loved the staff so it was really upsetting outcome.
The staff are not very transparent and the nursery is very boarded up with no cameras. My children attended a different setting which was much more open and felt safer.

April 7, 2026
Rated 5 out of 5 stars

Apsley setting is great

Apsley setting is great, they are wonderfully kind and attentive to our daughter. She has thrived under their care and enjoys her time with the team tremendously.

March 5, 2025
Busy Bees Nurseries - Busy Bees in Apsley logo

Reply from Busy Bees Nurseries - Busy Bees in Apsley

Dear Elizabeth Patricia Mary, thank you for taking the time to review Busy Bees in Apsley. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 5 out of 5 stars

Great nursery, friendly staff

All the staff are great at busy bees Apsley both of our children have developed so much attending Busy bees Apsley and the connection they have built with staff is warming.

March 4, 2025
Busy Bees Nurseries - Busy Bees in Apsley logo

Reply from Busy Bees Nurseries - Busy Bees in Apsley

Dear Krishna, thank you for taking the time to review Busy Bees in Apsley. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

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