Excellent nursery in Bromsgrove – overall a very positive experience We feel very lucky to have secured a place for our little one at this nursery. They have been incredibly accommodati... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent nursery in Bromsgrove – overall a very positive experience We feel very lucky to have secured a place for our little one at this nursery. They have been incredibly accommodati... See more
Company replied
My little one loves Busy Bees. The staff are all wonderful and take such good care. My little one loves the food, and I can see their development progressing every day. They are so disappointed if we... See more
Company replied
I had my reservations about Busy Bees to begin with due to the lack of updates on the app regarding what my little one has been up to day to day, but I've come to realize that as lovely as that would... See more
Company replied
Absolutely fantastic nursery. Nicola and the team are just wonderful. So nurturing and really care. My little girl loves it and I can’t wait for my little boy to start in September.
Company replied
Written by the company
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
19 Stoke Road, B60 3EQ, Bromsgrove, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent nursery in Bromsgrove – overall a very positive experience
We feel very lucky to have secured a place for our little one at this nursery. They have been incredibly accommodating and have provided us with days that suited our requirements. When we requested additional days of care at short notice, they were kind enough to accommodate us, which we really appreciated.
On one occasion, we were delayed getting there because the only road out of our area was blocked and there was heavy traffic. Although we live just a stone’s throw from the nursery, we were stuck, and the staff were understanding and kindly looked after our daughter for an extra hour without much fuss. That sort of flexibility and understanding makes a big difference to working parents.
Another thing we particularly appreciate is that they don’t seem to look for reasons to send children home unnecessarily, which gives us confidence that our little one is well cared for.
There are a few areas where we feel they could improve. On one occasion, our daughter normally leaves nursery at 1pm, but the app showed that she had eaten at around 3pm, which understandably made us question the accuracy of some of the information being communicated to us about meals. Better clarity and consistency around this would be reassuring.
During periods of very hot weather, the nursery had to close for a couple of days, as did other nurseries. While we understand the reasons behind this, it is an area where we feel nurseries could perhaps look at longer-term solutions.
We also received a call asking us to come in for a photograph, but it wasn’t made clear beforehand that purchasing the original photographs would cost around £90. We had assumed it was simply a group photograph.
Overall, we have had a very positive experience. The staff are accommodating, understanding and genuinely seem to care for the children. We would happily recommend the nursery to other parents in Bromsgrove.

Reply from Busy Bees Nurseries - Busy Bees in Bromsgrove
My little one loves Busy Bees. The staff are all wonderful and take such good care. My little one loves the food, and I can see their development progressing every day. They are so disappointed if we walk by on a non-nursery day when we don't go in. I would wholeheartedly recommend Busy Bees Bromsgrove to any parent.

Reply from Busy Bees Nurseries - Busy Bees in Bromsgrove
Absolutely fantastic nursery. Nicola and the team are just wonderful. So nurturing and really care. My little girl loves it and I can’t wait for my little boy to start in September.

Reply from Busy Bees Nurseries - Busy Bees in Bromsgrove
I had my reservations about Busy Bees to begin with due to the lack of updates on the app regarding what my little one has been up to day to day, but I've come to realize that as lovely as that would be, it's not as important as I first thought. I feel that the staff make decisions in my little ones best interest, such as moving up to the bigger toddler room as the language is more enriching for him. He loves the bigger room and is thriving. Staff now take the time to give us a little run down of activities, and they're just so friendly and lovely. I highly recommend busy bees. They have outstanding at Ofsted for a reason. Don't compare updates to apps at other nurseries, it's just not important.

Reply from Busy Bees Nurseries - Busy Bees in Bromsgrove
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.