My daughter absolutely loves attending. She loves the staff who she is with and I feel so happy leaving her there for her session. All staff have been great since day 1 and the management are so app... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with the development of my little boy and very happy with the amazing job the key workers are doing! Excellent nursery to send your children to, very supportive staff and great work they d... See more
Company replied
Everything is perfect. Hygiene, environment and food are all good. Except your staff uploads very less pictures on app.
Company replied
Staff are caring, understanding and empathetic. The development of my son in terms of speech and interaction developed from the staff members is honestly incredible. Very grateful.
Company replied
Company details
About Busy Bees Nurseries - Kids 1st - QE Gateshead
Written by the company
Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Contact info
Queen Elizabeth Hospital, NE9 6SX, Gateshead, Tyne and Wear, United Kingdom
- 01914870244
4.0
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic nursery.
My daughter absolutely loves attending. She loves the staff who she is with and I feel so happy leaving her there for her session.
All staff have been great since day 1 and the management are so approachable and always happy to help. Nothing is ever to much trouble.
March 2, 2026
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Sarah Wheeler, thank you for taking the time to review Kids 1st - QE Gateshead. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
Staff are caring
Staff are caring, understanding and empathetic. The development of my son in terms of speech and interaction developed from the staff members is honestly incredible. Very grateful.
March 4, 2025
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Anthony Llewellyn, thank you for taking the time to review Kids 1st - QE Gateshead. We really appreciate your excellent feedback. We will endeavour to maintain the quality of care that you have experienced during your time as a parent at our nursery. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
The staff are delightful
The staff are delightful! There so lovely with the children! My son is settling in well! I’m please I have chosen this nursery.
March 3, 2025
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Laura spot, thank you for taking the time to review Kids 1st - QE Gateshead. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
Everything is perfect
Everything is perfect. Hygiene, environment and food are all good. Except your staff uploads very less pictures on app.
February 17, 2025
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Jaweria Nazir, thank you for taking the time to review Kids 1st - QE Gateshead. At Busy Bees, we aim to provide the best start in life for every child in our care. Best wishes, Busy Bees
Who can afford this
Absolutely appalled by the prices being charged.
Having recently adopted a little boy as a solo adopter I was keen to find a suitable nursery place. Given this nursery is attached my work and a health care provider, I really wanted to use these facilities to enable me to return to work full time and have my child nearby for the next year while he settled into his new life. However these prices make it impossible, despite being eligible for 30 hours childcare support.
If I return to work full time (which not doing so is not an option as a single parent) I have 2 choices:
- Firstly ‘stretched’ which enable you to spread the 30 hours over 51 weeks (22.8 hours a week) this equates to £792.62 a month (186.50 a week)
- Or standard which is split over the 38 weeks. This still equates to £541 a month (148.95 a week) but then you must pay 1 full day (£69.50) per week during school holidays to maintain your place.
I am fully aware of the tax free childcare account that will eventually reduce minimally these costs however it would not impact on the initial outgoing.
I cannot believe these prices can be justified.
June 26, 2024
Unprompted review
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Andrew Rayner, thank you for your review of Kids 1st - QE Gateshead. Providing children with the best start in life is of paramount importance to Busy Bees. We really value your honest feedback. Your comments help us shape our plans for the nursery going forward. Best wishes, Busy Bees
Very happy with the development of my little boy and very happy with the amazing job the key workers are doing!
Very happy with the development of my little boy and very happy with the amazing job the key workers are doing!
Excellent nursery to send your children to, very supportive staff and great work they do to help children strive in every way!
May 1, 2024
Reply from Busy Bees Nurseries - Kids 1st - QE Gateshead
Dear Sabeen Bilal, thank you for your review of Kids 1st - QE Gateshead. Providing children with the best start in life is of paramount importance to Busy Bees. We really appreciate your excellent feedback. We will endeavour to maintain the quality of care that you have experienced during your time as a parent at nursery. Best wishes, Busy Bees
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.