Busy Bees Nurseries - Solihull Stratford Court Reviews 

6
TrustScore 3 out of 5

3.0

3 Stratford Court, Cranmore Boulevard, Shirley, B90 4QT Solihull, GB


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Rated 4 out of 5 stars

As a first time parent, the settling in process was difficult on us as parents and for our son who is now 18 months old. The staff in his room have been nothing but supportive. 7 months later, he is w... See more

Rated 1 out of 5 stars

Wouldn’t send my child here. Staff don’t actually care and can’t wait for home time. Staff told me “she don’t like us can’t you tell” My daughter came out looking a mess with food all over her e... See more

Company replied

Rated 5 out of 5 stars

Highly recommended busy bees nurseries the staff are fantastic with our daughter and our daughter has a lovely time in their care😊

Company replied

Rated 5 out of 5 stars

Staff are welcoming and helpful. Made my daughter feel comfortable and she enjoys going to nursery now.

Company replied


Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries - Solihull Stratford Court

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info

  • 3 Stratford Court, Cranmore Boulevard, Shirley, B90 4QT, Solihull, United Kingdom

  • 01217459455

3.0

Average

TrustScore 3 out of 5

6 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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3.0

All reviews

(6)

556 reviews in the last 12 months

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Rated 1 out of 5 stars

Wouldn’t send my child here

Wouldn’t send my child here.
Staff don’t actually care and can’t wait for home time.
Staff told me “she don’t like us can’t you tell”
My daughter came out looking a mess with food all over her every day.
She’s now thriving at a new nursery!

August 3, 2026
Busy Bees Nurseries - Solihull Stratford Court logo

Reply from Busy Bees Nurseries - Solihull Stratford Court

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees

Rated 2 out of 5 stars

Busy Bees

Busy Bees started off as a great nursery when my daughter first joined. The staff were welcoming, and we were happy with the care she was receiving. However, over time I began noticing small issues, such as regularly collecting her in dirty clothes and with a full nappy, despite providing everything she needed.

The biggest issue has been the frequent room closures. Although the nursery is aware that we have no family or friends available to help with childcare, these closures have happened repeatedly, forcing me to take time off work on numerous occasions. This has had a significant impact on our family and work life.

Overall, I believe Busy Bees has the potential to be a very good nursery, but they need to address these ongoing operational issues and have a more reliable contingency plan in place when unexpected closures occur.

July 14, 2026
Rated 5 out of 5 stars

Amazing nursery

Staff are welcoming and helpful. Made my daughter feel comfortable and she enjoys going to nursery now.

March 2, 2026
Busy Bees Nurseries - Solihull Stratford Court logo

Reply from Busy Bees Nurseries - Solihull Stratford Court

Dear Sarah hameed, thank you for taking the time to review Busy Bees Solihull Stratford Court. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Rated 5 out of 5 stars

Highly recommended busy bees nurseries…

Highly recommended busy bees nurseries the staff are fantastic with our daughter and our daughter has a lovely time in their care😊

February 3, 2026
Busy Bees Nurseries - Solihull Stratford Court logo

Reply from Busy Bees Nurseries - Solihull Stratford Court

Hi Chloe Lewin,
Thank you for taking the time to review our nursery.
We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life.
Best wishes, Busy Bees

Rated 4 out of 5 stars

As a first time parent

As a first time parent, the settling in process was difficult on us as parents and for our son who is now 18 months old. The staff in his room have been nothing but supportive. 7 months later, he is well and truly settled and we feel at ease leaving him in nursery. I do think more outside time should be mandatory for all ages and just abit better communication regarding illness that have gone round the nursery.

July 14, 2025

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