My little boy started just over a year ago and he is flourishing. He loves going to nursery and always has a big smile on his face. The app helps with seeing what he’s been up to on a daily basis an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Busy Bees Nurseries
Written by the company
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Contact info
Shaftsbury Drive, WS79QP, Burntwood, United Kingdom
- 0330 333 8133
- enrolments@busybees.com
- www.busybeeschildcare.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a 1 year old son and he loves…
I have a 1 year old son and he loves being at nursery especially playing in the huge garden! The whole team have been amazing throughout starting nursery and I cannot thank them enough for all the hard work and how nurturing they are!!
Highly recommend!!
Very disappointing experience
My daughter attended Busy Bees Glenalmond in St Albans for only two days because the experience was so upsetting. She was not given the care, attention, or reassurance that a young child needs when starting nursery. I felt that no one made a real effort to help her settle in or make her feel safe and welcome.
As a parent, it was heartbreaking to see how distressed she became after just two days. This has been the worst nursery experience my daughter and I have ever had. Based on our experience, I cannot recommend this nursery.
Such a great nursery
Such a great nursery!
All of the staff are amazing, my child has progressed so much since joining!
Our boys love going here
Our boys love going here, the girls are great with them and will always help us out if we’re on our own dropping off or picking up our triplets! They are always out in the garden as much as possible playing and they are always so happy so thank you
The most wonderful nursery
The most wonderful nursery. The teachers are so full of passion and love for my kids; so much so that I drive out of the way to bring my youngest now that my eldest is in school. He has settled in perfectly and is coming along very well after 6 months. Thanks so much Busy Bees!
SERIOUS SAFEGUARDING CONCERNS
Busy Bees Colton Mill - Allows staff member to return to the setting after force feeding a child. The incident caused distress to staff and children who witnessed the event, yet no action has been taken against the staff member, instead they have been allowed to return! The company is a disgrace and parents deserve to know the truth about higher management, dealing with the nursery and how they process decision making after the nursery recently reopened.
Take your money for a place message…
Take your money for a place message them to say your parent has died and nothing. I never recommend
My children have developed massively…
My children have developed massively and and they are really good with them x
Fine - when open
Staff are v.friendly with children and the curriculum is meant to be very good, also a nice outdoor space. So why 1 star? Because increasingly the centre is subject to frequent short notice closures due to weather/ staff shortages etc - and on the former they have been very slow to address - so expect to have to pick up your child at short notice in summer/ that it won't be open. (Currently over June/ July it stands at 6 days closed). Now if you have a flexible employer this might be less of an issue (but even then don't expect a refund or discount) - however given how expensive childcare is I would currently recommend looking at one of the many other centres that have aircon available until busy bees address
Busy Bees Severalls 10/10
Staff are so very welcoming. They take incredible care of the children. They have the children's best interests at heart. My daughter comes home with a smile on her face and cant wait to go back the next day. Would recommend to anyone whose nervous about their baby starting nursery as they make every effort to ensure both you and your child settle in nicely.
We are extremely happy with Busy Bees…
We are extremely happy with Busy Bees Nursery kingsway. The staff are always welcoming, kind, and approachable. They take the time to listen to any concerns and are always happy to help and support both children and parents. My son, Ibrahim, absolutely loves spending time at nursery and enjoys being with his wonderful teachers. He often comes home talking about the fun activities he has done and says such lovely things about his teachers, which gives me great peace of mind as a parent. Seeing how happy and excited he is to go to nursery every day means a lot to us. I would highly recommend Busy Bees to any parent looking for a caring, friendly, and supportive nursery. Thank you so much to all the staff specially (jade, hylae, Chloe and there are few more am sorry I don’t remember the name )for everything you do for Ibrahim!
Just amazing! Cannot fault it
The staff are amazing and so informative. I love the app as I can keep an eye on naps/eating etc and they also tell me what my little one has been doing/learning. The food is very good and healthy. My little one loves it here.
Avoid!!!
Avoid this place, says it all when there’s barely any children there to start with.
Lovely nursery with dedicated and…
Lovely nursery with dedicated and caring staff. Management that listens to concerns and acts on it. My children loves going to nursery. Massive garden for play. Structured learning experiences with the BeeCurious curriculum. Happy parents
Poorly run business with some great key workers
Operationally the nursery could do better, communication has been poor due to closure following an Ofsted report. Last minute communication resulting in many parents struggling for child care unless were willing to travel 10+ miles to another nursery, lots of agency staff due to poor senior management.
The main reason we have not removed our child is due to the actual staff in the nursery, mainly Laura & Macey who have been wonderful with Jasper, following a great experience with Karen in the baby room. I'm sure that they have others who are also great but if it would not have been for them we would have looked to move nurseries.
Great place. Friendly and helpful staff in a safe…
Friendly and helpful staff in a safe environment and our 2 year old loves it!
Amazing nursery
This is my son’s second nursery, he has been going now for 7 months and he settled in almost straight away. The nursery has such a warm friendly atmosphere and the staff are absolutely amazing. My son is thriving. I highly recommend this nursery
Great nursery
It’s a very friendly environment for children, the stuff us very friendly and helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
