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Butterfield & Robinson Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more

Company replied

Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

Company replied

Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

Company replied

Company details

  1. #2 of 5 best companies in Tour Operator
  2. #2 of 3 best companies in Cultural Tours Provider
  3. #6 of 20 best companies in Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for over 50 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Slow down to see the world

Written by the company

Where to next?
Active days. Luxury stays. Lifelong memories. Delivering exceptional adventure since 1966.

Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Burgundy Bespoke

Our Burgundy bespoke bike trip was amazing. The guides, food, wine and curated experiences were all exceptional!

July 5, 2025
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Reply from Butterfield & Robinson

Thank you so much! We're thrilled to hear you had a great time biking through Burgundy with B&R. We hope to see you on the road again soon.

Rated 5 out of 5 stars

B&R is wonderful

B&R is wonderful

July 4, 2025
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Reply from Butterfield & Robinson

Glad you had an amazing time! Hope to see you on the road again soon.

Rated 5 out of 5 stars

Fabulous B&R trip to Cornwall

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the northern and southern coasts had different but gorgeous scenery. Biking the Camel trail was fun and beautiful. The fresh seafood everywhere was as good as it gets! We credit our guide, Tatty, and our trip planner, Lucy, with making this an unforgettable trip. We shared many laughs and stories with Tatty and felt she really helped make this a special vacation!

May 27, 2025
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Reply from Butterfield & Robinson

Thank you so much, Susan! We’re thrilled to hear you had such a wonderful time exploring Cornwall with B&R. We’ll be sure to pass along your kind words to Tatty and Lucy—they’ll be so pleased to know they helped make your trip so special. We hope to see you on the road again soon!

Rated 5 out of 5 stars

Perfect bike trip!

The guides were amazing! The group on the trip all got along so well. The biking in the Netherlands and Belgium was beautiful, we learned so much about the history of the area.

May 9, 2025
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Reply from Butterfield & Robinson

Thank you so much, Alan! We're thrilled to hear you had a great time biking through the Netherlands and Belgium with B&R. We hope to see you on the road again soon.

Rated 5 out of 5 stars

Perfect biking trip in Sri Lanka

We have just returned from biking in Sri Lanka which was a special edition trip. If I could give the trip 6 stars I would, everything about it was exceptional. The level of organisation and support was fantastic, the guides were second to none and they were very good with me as I’m not much of a biker. The grade of level 2 was spot on. Sri Lanka is a beautiful country with beautiful people and biking is an incredible way of seeing it.

February 9, 2025
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Reply from Butterfield & Robinson

Thank you so much for your kind words, Karen! We’re thrilled to hear that you had an incredible time in Sri Lanka. Sri Lanka is a gem, and we’re so glad you got to experience it with us. We hope to see you on the road again soon.

Rated 5 out of 5 stars

B&R planned a spectacular trip for us

B&R planned a spectacular trip for us. We fell in love with Costa Rica. They planned an exquisite itinerary, great lodgings, terrific activities. The guides were excellent and all transfers went smoothly. All contacts with B&R were friendly, positive and helpful. I highly recommend using this travel company!!!!

November 17, 2024
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Reply from Butterfield & Robinson

Thank you so much for your kind words! We're so glad to hear you had a spectacular time in Costa Rica with B&R. We look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Annual Florence Sojourn

We had a bespoke experience in Florence…this is our 4 th time there. Had a beautiful apartment and our guides were just amazing.

October 20, 2024
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Reply from Butterfield & Robinson

Thank you for your kind words, Dean! It’s wonderful to hear about your Bespoke experience in Florence, and we look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Organized and Fun

Organized and Fun ! Arma and Andrea were helpful, patient and great company.

October 15, 2024
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Reply from Butterfield & Robinson

Thank you for your kind words, Debbie! We hope to see you on the road again soon.

Rated 5 out of 5 stars

We had an extraordinary trip.

We had an extraordinary trip.
We enjoyed everything.
Guide
Food
Activities
Agenda
⭐️⭐️⭐️⭐️⭐️

October 12, 2024
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Reply from Butterfield & Robinson

We’re so glad to hear you had an extraordinary trip—thank you! We hope to see you on the road again soon.

Rated 5 out of 5 stars

Another fantastic experience with B&R

This was our third trip with B&R. Each of the trips have been memorable in unique ways. We have done Italy lakes and Amalfi coast. This trip through the Burgundy wine region was wonderful. B&R sets the standards for hotels and restaurants. They choose places that my husband and I would stay on our own. And restaurants that we would find as well. Every day is carefully curated and well planned. We loved every minute of our trip. The best part, however, are the guides. B&R values their guides and it is evident. Many have worked for the company for years. This time, we had Denis and Tom(with Fanny doing the driving). Denis and Tom are true professionals. Engaging, knowledgeable, caring, and curious. Kudos to B&R for running such a terrific travel company. We will always be trying to plan another trip with them!

October 15, 2024
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Reply from Butterfield & Robinson

Fantastic to hear, thank you! We’re delighted that each of your trips with B&R has been memorable, and we’re thrilled you enjoyed your time in Burgundy—it’s a region very special to us. Our guides truly are the heart of our experiences and we’re glad they made such a positive impact. We look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Classy Operation!

Butterfield & Robinson is the definition of a classy operation. Their trips are fully planned to cover everything from transfers, hotels, luggage movement & security, special events and most meals. But their best attribute is their people. They hire only the most knowledgable, friendly and motivated guides who take care of everything and feel like family while doing it.

September 8, 2024
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Reply from Butterfield & Robinson

Thank you so much, Michael! We're glad to hear you had such a positive experience with our trips and the B&R team. We look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Walking tour of the Cotswold

We have been on a number of B&R trips and they consistently hires outstanding guides. Lottie, Stephen and Bel were helpful, informative and highly service oriented. The walking tour of the Cotswolds was pastoral and beautiful It was well organized with excellent hotels. The food was a cut above what we might have expected as well.

October 14, 2024
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Reply from Butterfield & Robinson

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the walking tour of the beautiful Cotswolds with B&R and that our guides continue to make a positive impact on your trips. We hope to see you on the road again soon.

Rated 5 out of 5 stars

Epic experience

Epic in large part because of the country (Japan), the cycling routes (variety (beaches to mountains), beautiful scenery, mixed terrain, mostly quiet roads, good distances covered with nice climbs), the guides (knowledgeable, capable, friendly, professional... exemplary), and the planned cultural activities including locals, lodging and meals - standout was the mountain picnic cycling stop with custom made bento box lunches for each cyclist.

September 23, 2024
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Reply from Butterfield & Robinson

Wonderful to hear about your experience, Mav! Thank you for sharing it with us. We’re thrilled that you had an epic time in Japan with B&R, and we look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Our guides

Our guides, Luca and Rachela, really made the experience even that much better.

October 8, 2024
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Reply from Butterfield & Robinson

Thank you for your kind words, Rand and Melanie! We hope to see you on the road again soon.

Rated 5 out of 5 stars

Great guides

Great guides, bikes and accommodations!

October 11, 2024
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Reply from Butterfield & Robinson

Thank you, Martin! We hope to see you on the road again soon.

Rated 5 out of 5 stars

The logistics were great from the…

The logistics were great from the transportation, dinner reservations and the GPS for our hikes. The drivers, guides and the hotels were wonderful.

October 5, 2024
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Reply from Butterfield & Robinson

Wonderful to hear, Ilene! Thank you for sharing your experience with us. We hope to see you on the road again soon.

Rated 5 out of 5 stars

Our bespoke hiking trip through Burgundy

Our bespoke hiking trip through Burgundy was perhaps the best trip our group of lifelong friends has experienced. Our guides were knowledgeable about Burgundian history and wines, and were a joy to spend time with. Each day was filled with delicious food, wine, and scenery as we hiked from village to village. Our accommodations were exceptional and provided the perfect ending to our special days.

September 27, 2024
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Reply from Butterfield & Robinson

Wonderful to hear about your trip to Burgundy, Debbie! It's a region very special to us, and we're thrilled that you loved it as much as we do. Thank you for your kind words. We hope to see you on the road again soon.

Rated 5 out of 5 stars

Experience of a lifetime!

Everything was excellent - accommodations, food, communication, explanations, and especially our guides Niki and Luis. This experience exceeded my expectations!

September 26, 2024
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Reply from Butterfield & Robinson

So wonderful to hear that, Joyce! Thank you for sharing—we're thrilled that you had a great experience with B&R and that it exceeded your expectations. We hope to see you on the road again soon.

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