Our small Harlem condo board installed a ButterflyMX panel in late April 2026. It failed in mid-August, less than four months later. The Wi-Fi radio stopped associating and never came back. We... See more
Company replied
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See what reviewers are saying
Review for an entrance intercom system for a small building. Overall, it is a mixed bag. Prompt customer service. Dashboard interface works for HOA needs and app easy for all tenants. Much better than... See more
Company replied
Had a question about customizing access. Quick response, effective solution. Our rep (Lance Tamayo) is smart and personable. He was available by email and follow-up phone call. He listened, solved our... See more
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Needed support with segmenting our residents between panels and Lance Tamayo was able to get this done quickly for us and made sure that it should not be an issue moving forward. ButterflyMX has alway... See more
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Company details
Written by the company
ButterflyMX is your complete property access solution, providing a secure, convenient, and affordable way to manage and grant access on the go. Empower your tenants and building staff to open doors, gates, and elevators with a smartphone and ensure they never miss a visitor or delivery. Enjoy easy installation and cut costs by eliminating building wiring and in-unit hardware, and save time by integrating with popular access control and property management systems. Join the 6,500+ multifamily, commercial, gated community, and student housing properties that have made access simple with ButterflyMX. To learn more, please visit www.butterflymx.com or call (800) 398-4416.
Contact info
44 West 28th Street, 4th Floor, 10001, New York, United States
- (800) 398-4416
- sales@butterflymx.com
- www.butterflymx.com
3.3
Average
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
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Absolutely thrilled with Butterfly MX
Absolutely thrilled with Butterfly MX! Their innovative approach to smart intercom systems has been a game-changer for my property. The user interface is intuitive, making it easy for both residents and guests. The added security features give me peace of mind, and their customer service has been top-notch. It's evident that Butterfly MX is at the forefront of modern property tech. Highly recommend! 🦋👌
July 25, 2023
Unprompted review
Reply from ButterflyMX
Thank you so much for your kind words! We’re thrilled to hear that ButterflyMX has been a game-changer for your property and that you’re enjoying the intuitive interface and added security features. Providing peace of mind and ease of use for both residents and guests is exactly what we strive for.
We’re especially glad you’ve had a great experience with our customer service team—they’re here to help. Your recommendation means the world to us, and we’re excited to continue delivering innovative solutions for you.
Thanks again for your support! 😊
Our building loves ButterflyMX's video intercom
We love our ButterflyMX. We installed their video intercom in a 32-unit apartment building we own and manage in Chelsea, New York City. It provides simple and secure access for our residents and visitors via a mobile app or PIN codes. All calls are sent to a smartphone app, so our residents never miss deliveries or visitors. ButterflyMX has the best reviews and features, and their local representative guided us through the process from inquiry to installation. Their support is excellent and easy to reach. We highly recommend it to other apartment buildings looking to improve property access.
April 6, 2023
Unprompted review
Reply from ButterflyMX
Thank you so much for your wonderful feedback! We’re thrilled to hear that ButterflyMX has been a great solution for your 32-unit building in Chelsea and that it’s made access simple and secure for your residents and visitors. Ensuring residents never miss a delivery or visitor is one of our top priorities, and we’re so glad the mobile app and PIN codes are working well for you.
It’s also fantastic to know that our local representative and support team made the process smooth from start to finish. Thank you for choosing ButterflyMX!
I love this idea!
I love this idea! I’ve lived in apartments for most of my 20s and having the ability to call up a door dash or Instacart deliveryman is very convenient. I’ve had no issues with the software so far!
March 8, 2022
Unprompted review
Reply from ButterflyMX
Thank you for sharing your experience! We’re so glad that ButterflyMX has made managing deliveries more convenient for you—it’s exactly what we designed it for.
It’s great to know the software has been working seamlessly for you, and we’re here to keep it that way. If you ever have questions or need assistance, please don’t hesitate to reach out to us by calling (800) 398.4416, ext 3. or emailing support@butterflymx.com.
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