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Buy Brand Tools Reviews 5,074

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TrustScore 5 out of 5

4.9

Tool Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value for money, often finding prices more competitive than other retailers. People frequently highlight the efficient and reliable delivery service, noting that items arrive quickly and are well-packaged. The company's customer service is also highly regarded, with many consumers appreciating the helpful advice and clear communication throughout the ordering process. However, some customers also noted issues with delivery, specifically mentioning that some orders did not arrive within the promised timeframe and that communication regarding dispatch information or courier updates was sometimes lacking.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the items as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the good quality tools and... See more

Price

Clients share positive opinions on price. Customers consistently praise the competitive and good prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-re... See more

Rated 5 out of 5 stars

Spot on pricing, others didn’t come close to the quality of product/brand I was looking for. Not sure on the size of the company, but the whole experience felt vey personable and friendly. Some of us... See more

Rated 5 out of 5 stars

Had an excellent experience with this company. Finding what I needed was very straightforward and easy on their website which ended up being the best price I could find on web. Was kept well informed... See more

Rated 5 out of 5 stars

Called in for some advice on what Diamond Cutting Disc I needed for 20mm Porcelain patio tiles and left with the perfect disc for the job. Brilliant advice and some tips on how to get the best from th... See more

Company details

  1. Tool Store

Written by the company

Quality brand tools for professionals. Suppliers of the best tools at the best prices, since 2002. Specialists in tiling & landscaping tools, measuring equipment, scaffolding tools, electrical tools and underfloor heating.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Needed a new desk-light for my…

Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-reach of the articulated arm. For me, it's a highly recommended buy.

April 9, 2026
Rated 5 out of 5 stars

Great shop

Scott is a really nice bloke and helps with everything you can imagine. Had fun experience shopping there. Delivery also fast and punctuate.

April 6, 2026
Rated 5 out of 5 stars

Decent price, quick delivery and good customer support

Decent price, quick delivery and good customer support. The products were just what I wanted. Customer service replied to my whatsapp message within a few hours and gave me the help I needed. I'd buy from them again. The website is a little dated but I managed to get what I needed.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Simplicity....

Very easy to order at a very good price. Item was 3m long and arrived within 4 days to North Scotland well packaged.
Kept up to date all the time.
Much appreciated.

March 28, 2026

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