Ordered on line and followed up with telephone call to confirm I was sending schematic to support cutting instructions to Brooke who is always very helpful. Order was delivered very quickly and everyt... See more
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Everything is good about this company: v quick response to emails, answers the phone for real with helpful service, rapid turnaround of accurately cut metal (for me some modest orders of galvanised s... See more
Company replied
Great items at a great price. I think delivery is a little steep though given the size and weight, but customer service is excellent. Would use again and recommend.
Company replied
I ordered some weathering steel for use as cladding for my home build office. BMO have kept in touch without being pushy since my initial enquiry and provided some useful information on the product.... See more
Company replied
Company details
Information provided by various external sources
From crafting to cladding, we supply sheet metal to artists, architects, auto repairers & more. We love metal and the amazing things people make with it.
Contact info
Unit 26-29, Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle upon Tyne, United States
- 01912 646464
- sales@buymetalonline.co.uk
- www.buymetalonline.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Decent service, expensive delivery.
Cutting service was very accurate and the steel was delivered in good time, however it had been clumsily handled and was bent where it had been carried by one person (2500x250 strips), so it needed manipulating straight which was annoying. Considering the delivery charge of £100 (actually as much as the price of the steel) a bit of wood or some kind of stiffener in the packaging would not have come a miss.
April 30, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 4* review! All feedback is very much appreciated as we always want to improve our service.
We are very sorry that your sheet arrived damaged, we rely on third party couriers and are disappointed they damaged your order in transit . We can offer you a 10 percent refund due to the inconvenience caused.
Kind Regards,
The BMO Team
Quick and easy ordering and fast…
Quick and easy ordering and fast delivery. One item was out of stock but they phoned to let me know and we quickly sorted an alternative which arrived with my complete order. Will use this company again.
April 25, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Royston, this is really appreciated! I'm pleased your order arrived quickly.
Kind Regards,
The BMO Team
arrived well palleted
arrived well palleted, easy cutting instructiions, no extra charge , i would certainly order again
April 25, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Nigel, this is really appreciated! We look forward working with you again.
Kind Regards,
The BMO Team
Was best price for this material
April 25, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback and look forward working with you again.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback and look forward working with you again.
Kind Regards,
The BMO Team
Recommended
Good experience buying from this seller, order arrived correctly and quickly.
April 23, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback and look forward working with you again.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback and look forward working with you again.
Kind Regards,
The BMO Team
Great company terrible courier
Buy metal on line were very good, great communication and customer service, especially Georgia who went above and beyond.
They were severely let down by their chosen courier company of DX Express which were so unprofessional I ended up driving an hour to collect my item from the depot after 3 supposed failed deliveries.
April 30, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Sharon, this is really appreciated! Apologies again for the problems faced with our third party courier.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Graham, this is really appreciated! I'm pleased your order arrived quickly.
Kind Regards,
The BMO Team
Sheet metal cut to size required and…
Sheet metal cut to size required and delivered at a good price.
April 16, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Annie, this is really appreciated! I'm pleased your order arrived quickly.
Kind Regards,
The BMO Team
The metal was cut well to the…
The metal was cut well to the dimensions I gave them, the website was clear and easy to use. Better communictaion after sales would have eased my mind, but once I emailed them they got back quickly and the items were delivered promptly
April 15, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 4* review Mark, this is really appreciated!
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Richard, this is really appreciated! I'm pleased your order arrived quickly.
Kind Regards,
The BMO Team
great service
April 5, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Mick, this is really appreciated!
Kind Regards,
The BMO Team
Easy transaction
Easy transaction. I ordered it, it arrived in a timely fashion and was what I expected
Would recommend
March 26, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Julia, this is really appreciated!
Kind Regards,
The BMO Team
The service was excellent and the…
The service was excellent and the panels I had ordered were just what I was looking for and they were delivered on time. Will use the company again and could certainly recommend.
April 2, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Steve, this is really appreciated!
We look forward working with you again.
Kind Regards,
The BMO Team
Magnet collection new home
Easy to purchase. Website clear and measurements offered fitted what we needed.
Bought sheet metal to go on office wall at home to house the hundreds of magnets we have collected over the years!
Exactly what we needed and really pleased with outcome.
March 26, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Stephanie, this is really appreciated! The team value your feedback.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Stuart, this is really appreciated!
Kind Regards,
The BMO Team
Amazing service
Amazing service!
Would use again definitely.
Easy to use website.
Friendly sales team via phone.
Quick delivery.
Everything was spot on perfectly cut.
Very happy!
March 22, 2024
Reply from Buy Metal Online
Hi Amanda,
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback and look forward working with you again.
Kind Regards,
The BMO Team
Great and quick service,helpful people…
Great and quick service,helpful people if you need advice.
March 22, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review, this is really appreciated! The team value your feedback.
Kind Regards,
The BMO Team
Good product delivered on time
March 15, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Stephen, this is really appreciated!
Kind Regards,
The BMO Team
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