Buywise Domestics Reviews 

2,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that orders arrive right on schedule and are handled with great care by the delivery teams. Buyers are also very pleased with the competitive pricing, finding excellent deals on a wide selection of kitchen appliances. Shoppers consistently describe the staff as friendly, knowledgeable, and extremely helpful when arranging purchases and professional installations. Some people were dissatisfied with unexpected delivery area restrictions or receiving damaged items that required extra attention. Reviewers occasionally noted concerns regarding shipping availability or being contacted about product conditions after placing an order.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals and helpful... See more

Service

People report positive experiences with service, highlighting quick and efficient assistance. Customers... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable across both in-store and delivery... See more

Product

Users describe positive interactions with product, highlighting top notch appliances and great prices.... See more

Price

Customers had positive experiences with price, consistently finding the costs to be competitive and the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery on time. Driver did excellent job. Fitted washing machine. Very polite friendly person. In store l had personal service the lady was very helpful nothing to much for her. Any questions l ha... See more

Rated 5 out of 5 stars

They phoned us immediately to update us on a newer,same priced Bosch Drier after reviewing our order.We could book a date with ease.They replied immediately by E mail with all delivery information.Rob... See more

Rated 5 out of 5 stars

We had a home night mare ( broken washing machine in a time of huge need).. we had a small period of time to turn it round. There was a delivery hitch ( delay ) which would have effectively killed t... See more

Rated 5 out of 5 stars

Unbelievable service you just don't expect to get these days when buying kitchen appliances. We bought an induction hob to replace our smashed up old one. Delivered and installed perfectly all at a... See more


Company details

  1. Appliance Store

Information provided by various external sources

We offer Delivery within the UK and some of the best prices you will find on the internet. In addition, our customer service and staff knowledge are second to none and we have an extensive showroom for you to browse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,305)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round service excellent!

Overly impressed with all the parts of the purchase. Communications, delivery and customers service. All questions were answered and the delivery was as arranged. Additionally the driver was exceptionally helpful and careful with negotiating the package through my home to the kitchen. Thank you.

February 12, 2026
Rated 5 out of 5 stars

Great sevice!

Good communication when there was an issue and when I raised some further questions with the oven. Delivered exactly when they said it would be, took our old over away and very friendly service. Thoroughly recommended.

February 10, 2026
Rated 5 out of 5 stars

Great customer service and response to emails

I placed an order for a gas hob. Two days later they confirmed the delivery date. However, due to my wife changing her mind, I needed to cancel the order. I emailed the sales team to cancel. I was bracing myself for a long delay in processing the cancellation. To my pleasant surprise, I got an email almost immediately from Ellie confirming the cancellation, and confirming the refund. Equally surprising was that the refund was also almost instantaneous. How many times have we encountered companies that are quick at taking your payments but claim they need 5 to 10 working days to process refunds? Not buywise. Based on this interaction, I would say they are a trustworthy company to deal with and,although I did not use them on this occasion, I will certainly return to them for future purchases. Well done and thank you Ellie and Buywise.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Delivery.

Delivered on schedule to the required room with confirmation text the previous evening confirming timeslot. Paid for 2 man delivery as there are multiple steps into the house.

January 9, 2026
Rated 5 out of 5 stars

Bosch upright freezer

The company communicated well and the freezer we ordered was delivered quickly and efficiently- very pleased with the freezer and the service we received. Will use again.

January 8, 2026
Rated 5 out of 5 stars

Great price and customer service.

I spent many days researching ovens and trying to decide which one. Buywise had the information that gave me the confidence to make a purchase, the oven was a great price compared to other retailers and a no hassle checkout process and delivery with great customer service. I would recommend.

I paid additional for 2 man delivery which wasn’t needed and they refunded me as soon as I queried it, no hassle.

December 4, 2025

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