I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... See more
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Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, United Kingdom
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We use Buzz Catering regularly, the products are competitively priced against other suppliers and the delivery is quick. Can thoroughly recommend.

Reply from Buzz Supplies Ltd
Bought crockery for a new holiday let and couldn’t be happier. The website was easy to use, the crockery is exactly as described and really lovely quality, and delivery was quick and hassle‑free.

Reply from Buzz Supplies Ltd
Good range of crockery, easy to order and delivery was much quicker than I expected. After placing my order I was kept updated on progress which included a tracking link. Items arrived very well packaged, great to look at and lovely to use.

Reply from Buzz Supplies Ltd
Tired of using substandard toilet cleaners that cannot match the power of thick bleach, I searched for refillable angle necked HDPE bottles with a removable nozzle. Buzz Catering has an exact match, complete with a childproof red lid, in a 1 litre size.
The bottles are excellent. Strong enough to not deform, but easy to squeeze and direct a jet of bleach where needed. The nozzle plug fits firmly into the neck, with no chance of accidental ejection under normal use. It is simple to pry out with a dull butter knife-type instrument without damaging the nozzle or the neck of the bottle.
Ordering was straightforward. I was particularly impressed by not being forced to make an account for a small initial order as a private individual, but rather having the "Guest" checkout option highlighted above the need to make an account.
The delivery was surprisingly quick. I expected the Items to come via Royal Mail, but the package was processed and shipped via Evri.
I placed the order at 12:21 on Friday 22 May 2026 and received my package from Evri at 12:54 on Tuesday 26 May 2026 -- just one business day later, taking into consideration the Bank Holiday weekend. In that time, I received 7 confirmation, invoice, and tracking emails from Buzz Catering and Evri. I find it difficult to comprehend how other reviewers fail to understand that shipping lead times, by default, are quoted in "business days" for over 90% of e-commerce businesses and logistics carriers -- Amazon Prime is a premium service, and even that defaults to "Prime Day" deliveries at the weekend.
All in all, I am very happy with the service I received from Buzz Catering, and I am equally happy with the product provided. I will certainly return for further supplies, and will pass their name to friends I have in the pub and restaurant sector

Reply from Buzz Supplies Ltd
Steer clear. I ordered a commercial glass washer which the website said was in stock, only to receive a call to say it wasn't, and to be offered an equivalent alternative. Fine, but I explicitly asked if it came with a glass tray and was assured it did - the person said "I've worked here for a long time and I know the products". It didn't come with one, and we couldn't use it for weeks until one came became available to send us. The glass washer then went into fault mode a few weeks later, we paid their call out charge which was refundable if the equipment was faulty. The engineer told us it had a loose connection, but two months later we're still yet to receive the £180 refund and my emails are being ignored.

Reply from Buzz Supplies Ltd
Just used Buzz Catering for the first time for Clinical wipe supplies. Best price I could find on the internet and super quick delivery. A very positive experience.

Reply from Buzz Supplies Ltd
Easy to order and delivery was prompt. Good excellent value.

Reply from Buzz Supplies Ltd
Lousy website and 5% off for new customer code didn't work (it's simply WELCOME5 but customer support agent wouldn't give me it) so I'll simply take my business elsewhere. What does 5% off for a new customer cost you vs losing me to Nisbets etc?

Reply from Buzz Supplies Ltd
Great service, product as expected and we'll priced. Thank you.

Reply from Buzz Supplies Ltd
Excellent service and delivery from start to finish

Reply from Buzz Supplies Ltd
I have used Buzz catering for many years, and have had no problems with the ordering process and delivery. However, I would have given 5 * if the delivery firm (DHL) hadn’t just left my rather large parcel on a drive at around 5pm,and claimed that I had signed for it!! I discovered it the following day after it had sat out in the rain overnight. Fortunately, the contents weren’t damaged. But, of more concern is that whole package could have been stolen. Access to the open building was only a few steps further along so really ther was no excuse for it to be left where it was. It such a shame that Buzz missed out on a 5* reveiw because it was let down by the delivery firm.

Reply from Buzz Supplies Ltd
Order arrived very quickly, well packaged and good communication throughout. Good prices.

Reply from Buzz Supplies Ltd
Great products at a great price, delivered as described. Only reason not 5 stars was slight lack of contact about how long it would take to get delivered.

Reply from Buzz Supplies Ltd
Awful customer service, bought some tools, paid for it and didn't receive, after calling the customer service no apology offered !!! No even immediate refund, what an awful company!

Reply from Buzz Supplies Ltd
Great products at reasonable prices. Fair delivery charge and arrived promptly and very well packed. I'm very satisfied.

Reply from Buzz Supplies Ltd
Eazybuzz fly chain for door Ordered ✅
Email confirmation ✅
Delivered as promised ✅
Item perfect ✅
And bonus £30 cheaper than same item other places tick ✅ ✅

Reply from Buzz Supplies Ltd
Bought set of mugs from this company , absolutely love them , good size and look amazing everyone comments on them love love love

Reply from Buzz Supplies Ltd
The product was what we wanted at a good price. Unfortunately, our first experience with Buzz was let down by the delivery process.
We were under the minimum order value for free delivery, so paid the necessary fee for what I thought was next day.
Ordered on the Tuesday, the package took until the following Tuesday to arrive.
This was disappointing to say the least!

Reply from Buzz Supplies Ltd
They took my money and give wrong items. I have sent them all the proof and now they won't even refund me. Robbers! Stay away from them.

Reply from Buzz Supplies Ltd
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