I’ve bought maybe 10 items so far from this amazing business, and each and every item has been so perfect, as in condition, the way it’s arrived and real bargains. Thanks for being my favourite little... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I didn't buy vintage clothing, I experienced a spiritual awakening wrapped in the finest 1970's silk and smelling faintly of expensive perfume and old money. Jo doesn't sell clothes, she curates... See more
What a wonderful experience. Business Owner Jo was lovely to deal with and couldn't have been more helpful. My bag arrived in great condition, and I really love it - such a distinct piece that I certa... See more
I have bought 4 or 5 items or clothing from ByElleven. All have been of fantastic quality and the service has always been fantastic. Quick delivery and I love the hand written note.
Company details
Written by the company
By Elleven is a streetwear inspired brand designed with amazing quality, ethically sourced organic fabrics and created with busy lifestyles in mind. We support the slow fashion movement, encouraging repeat wear and opting for quality over quantity. Our gender neutral collection is full of wardrobe essentials that will work as hard as you do.
Contact info
United Kingdom
- info@byelleven.co.uk
- www.byelleven.co.uk
4.9
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A brand that is not just about quality…
A brand that is not just about quality but about slow fashion, where every piece is made with intention, and the focus is on timeless style over fleeting trends. Service is amazing today. Love everything about By Elleven 🙌🏼
March 15, 2025
Speedy service and lovely quality
March 7, 2025
Clothes are of great quality and really…
Clothes are of great quality and really stylish to wear 😍
February 2, 2025
Returning customer- excellent customer service & items
Excellent customer service & guidance on sizing which worked out perfect! Made up with my gorgeous new sweatshirt & t shirt. I have purchased before and the quality, as always, is amazing. The pieces are very stylish & easy to wear.
January 10, 2025
A cut above the rest
Quality is just devine and a cut above of the rest.
Fantastic service and speedy delivery too.
January 4, 2025
Really good quality products
Really good quality products. T shirts are nice thick cotton, with nice detailing. Trousers are lighter weight than I thought but well cut.
December 30, 2024
Really pleased with my vintage leather…
Really pleased with my vintage leather jacket. Speedy delivery.
December 16, 2024
What an amazing company
What an amazing company. Clothes are high end, the owner more than helpful in every aspect with sizes and style. Would more than recommend. 5star
December 12, 2024
Really happy with my purchase of the…
Really happy with my purchase of the Stevie t shirt in dark olive. Great quality and gorgeous colour.
December 11, 2024
Really thoughtful
Really thoughtful, thorough and sensitive to the customer needs. They will edit the length of clothing for no extra cost
November 19, 2024
Such beautiful clothes
Such beautiful clothes, amazing quality and fabulous personal customer service.
November 16, 2024
Great sale bargains
Took advantage of the ByElleven recent sale to stock up. Bought a hoodie, stamp t-shirt and tote bag.
Excellent quality, perfect fit. Now to take a look at their vintage finds..
November 6, 2024
Absolute top shelf personal service!
October 31, 2024
This is my all time favourite brand
This is my all time favourite brand! The clothes are of such a high quality, they wash so well and are still in brilliant condition after many wears. Not only are they of a high quality, they are also stylish and ethical and the customer service was second to none. What more could you want?
September 9, 2024
Unprompted review
My go to brand for sustainable fashion
My go to brand for sustainable fashion, not only is the product quality, style and fit amazing but also the customer service provided is great every time. *****
September 6, 2024
Unprompted review
Amazing sustainable brand
Amazing sustainable brand. The quality is high end and the style is timeless and versatile.
December 5, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.