Byrneford Reviews 2

I bought a new car June 2025 the car come with a fixed prices capped on the first 5 services yesterday I took my car for the first service only to be told all of the 5 services have all increased in price so the fixed prices capped means nothing even had it in a print out we given on pick-up of the car car in June 2025 totally a rip off myself family and friends will be informed by me to never deal here
Cannot be trusted

Very disappointing and poor treatment of clients Car was bought new in 2019 from them and has only travelled about 2000 klms a year. Serviced every year by Byrne according to time instead of mileage. I have no issues with the overall 'inspection' components of the service, but had questions about what the actual service work entailed. I asked for a call back to discuss before I dropped the car in. I didn't get one and they were chasing the car the next day. I was looking to understand what a 90,000 klm / 72 month service covered (for $765 + $135 for a 'recommended' brake fluid replacement) as some components (such as a chassis tightening) wont be required when the car has only done about 12,000 klms. I got the 'I'm not a mechanic' response, yet I couldn't speak to one. When I wanted to discuss needless work (such as chassis tightening) versus what should be done (such as an oil & filter change) given the low mileage and being charged accordingly, the response I got was 'cars are meant to be driven' and that it was Ford policy to just follow the process and charge the customer for it. To me there was a complete lack of understanding of the practicalities in their approach and no desire to understand the clients position. It was just all about doing/saying they had done the work regardless of whether the car needed it or not and charging for it. Needless to say - cancelled the work and went elsewhere.