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Rated 5 out of 5 stars

I ordered Harrogate still water yesterday on Amazon. I just wanted to say that they arrived today, so an excellent service. For some reason Amazon were not letting me leave a review.

Rated 5 out of 5 stars

Excellent customer service always gets a friendly and approachable person who works hard to support. My dog loves the food and treats as does friends dogs when they come to stay... Would always recomm... See more

Rated 5 out of 5 stars

Over the past 4 years I must have dealt with a dozen office supplies companies online they always never deliver when they say they will , half the items are out of stock when you order and the prices... See more

Rated 1 out of 5 stars

The company is a joke. They take ages to do credit checks, then state that they have an internal policy on companies less than 18 months old but do not share this, they state it's in their t & c s but... See more

Company details

  1. Office Supply Store

Information provided by various external sources

Caboodle Office Supplies UK has 10,000 office stationery products with discounts on ink cartridges, laser toners, stationery, free next day delivery.


Contact info

4.1

Great

TrustScore 4 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor service don't trust delivery promise.

NO RESPONSE - NO APOLOGY - NO DELIVERY

I ordered a hob from them over three weeks ago which was showing as 'in stock' on their site and it still hasn't arrived so have now had to cancel my order.

When I finally spoke to someone after having several emails ignored, even when I had received the read receipts, I questioned why items show up as 'in stock' on their site when they're not, all they said was that's what happens if you find us through a price comparison site, only by typing their web address in and going directly does it give a true value. No apology or anything. This was my first order with them and certainly the last.

August 10, 2009
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Ordered some paper last week as the price was good. Online account showed item dispatched same day, but did not recieve it for a week.
After several calls calling their premium 0870 number got through to 'customer service' saying they would call back in an hour...no response after couple of hours, sent several mails & finally got a reply saying they were looking into it.

Mailed and called again next day.....they are still checking warehouse and will not cancel the order.

Needed the paper for an urgent print job..had to buy elsewhere in the end. Been a nightmare, will never buy again from here.

April 17, 2009
Unprompted review
Rated 5 out of 5 stars

Office Supplies site that actually delivers what it promises

Over the past 4 years I must have dealt with a dozen office supplies companies online they always never deliver when they say they will , half the items are out of stock when you order and the prices change sometimes on a weekly basis or they spam you every 30 seconds. At least I have now found one that seams ok so i though I would rate a good one for a change. Keith Shaker

October 22, 2008
Unprompted review

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