Cadbury Reviews 

1,855
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Candy Store
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate Shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No history of asking for reviews

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1.1

All reviews

(1,855)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

Chocolate not Chocolate at all just gunge

Chocolate now a classic case of large corporation profits vs quality. And quality lost. The Dairy Milk is now not even able to be called chocolate, which probably tells you all you need to know about it not being what it is pretending to be.

Best thing that could happen is for it to be sold on yet again, to someone who doesn't treat their customers as idiots and focusses on quality and delighting customers with what they expected to find in their products. Dream on...

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Kids bought me a Cadbury cream egg for…

Kids bought me a Cadbury cream egg for Easter . Having not had chocolate for a while I was really looking forward to the product, that was until I took my first mouthful.
What a disgusting taste and the chocolate is far to soft. Never again so Cadbury your items are off my shopping list for good

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury chocolate on a whole is…

Cadbury chocolate on a whole is terrible now, I just had a fry’s cream and it was dreadful. I loved that bitter taste of dark chocolate, now it is just bland, tasteless. The colour of the chocolate doesn’t look dark. This company should be ashamed of ruining the best chocolate ever.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Inedible

Is there anything edible produced by Cadburys now, I’m not a massive sweet eater, but I used to enjoy Cadburys chocolate, however their ‘chocolate’ is disgusting now. It emulates the vile rubbish that is labelled as’ chocolate’ in America ☹️

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

What happened to your chocolate!??

I don’t eat much chocolate but bought eggs for an easter egg hunt for kids What happened to your chocolate? Reminded me of awful American chocolate. Will never buy it again.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

VERY DISAPPOINTED WITH CADBURY CHOCOLATE

Cabury chocolate was my favourite chocolate (although i loved the milk chocolate my favourite was fruit & nut in particular)
But the steady decline of the standard of chocolate has now made it taste like a cheap product. It has lost its creaminess and is very sweet.
Several people i have spoken to about this all agree. What the hell have they done to the brand. I have bought my last Cadburys product. Enough is enough. Totally ruined a British institution. Very, very disappointed.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

We brought a Large Cadbury Easter egg…

We brought a Large Cadbury Easter egg as a treat, what a mistake that was.
This chocolate brand is awful now, before the yanks got their hands on it ,it was so smooth and creamy, now it tastes so oily and horrible, you can really tell they have messed about with the recipe, cheap ingredients, less Coco,
This American company has ruined a great British iconic brand

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

I just can’t believe how bad Cadbury’s…

I just can’t believe how bad Cadbury’s chocolate is now.
Now I’ve never been a big fan of chocolate but every now and then I fancy it, tried some of my daughter’s Easter egg and nearly threw up!
It’s shockingly bad. I could make better chocolate.
BOYCOTT

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

There is nothing pleasant about Cadbury's anymore.

What is now sold as Cadbury chocolate is so unpleasant it's not worth buying. Nestle chocolate is rubbish too. There are so many other great milk chocolate bars out there which are now what we always choose. It will never again be an american mondelez (or nestle) product full of any cheap ingredients they can substitute so they can make more profit.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting oil tasting scamming company

This chocolate is disgusting and overpriced. It tasted like oil and grease. I can't stand it anymore nothing like what it tasted when I was a child. So disappointed and il will never purchase chocolate from this company ever again!

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Would give less stars if possible

Would give less stars if possible. Used to be the best chocolate until they put poison in it. Everyone in my house has been poorly since Easter. Another company ruined by greed and swapping ingredients for poison.

April 2, 2026
Unprompted review

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